6 réponses à ce sujet

[Jakeul200493]

Everything on the Keep atm is locked? Is this just me or?

[Renata]

Please try the troubleshooting steps, as that seems to fix it. If they don't work, please let us know! http://forum.bioware...o-troubleshoot/

[DinX64]

Please try the troubleshooting steps, as that seems to fix it. If they don't work, please let us know! http://forum.bioware...o-troubleshoot/

I tried the the troubleshooting steps on both firefox and chrome and it works, but once I go to the world state page and try to click on one of my editable world states that are not exported to Inquisition, no popup screen appears, the keep locks up, and I can't click on anything or move to another page. I can refresh the page and everything works fine. I can only click on the playthrough world states and the world state that is exported to Inquisition at the moment without it locking up.

 

I sent a feedback report about it.

[Renata]

Thanks for letting us know! We made some changes today that we think has resolved the issue. Please try visiting the Keep again and let us know if you still have the same issue. You may need to clear your cache for the changes to take effect, as well. 

[DinX64]

Thanks for letting us know! We made some changes today that we think has resolved the issue. Please try visiting the Keep again and let us know if you still have the same issue. You may need to clear your cache for the changes to take effect, as well. 

Cleared my cache on firefox and chrome. On firefox the issue seems to be resolved, but not on chrome. Also on firefox, clicking on a shared world state will lock the keep though, and if I click on a shared world state after clicking the first time, it allows me to copy it over to the editable world state, but I can't move to another page unless I refresh it

 

When I inspected the world state page and clicked on a editable world state that is not exported or a shard world state, this error shows up in the console:

 

 Uncaught TypeError: Cannot read property '0' of undefined

[ScarecrowSid]

I followed the troubleshooting for both Chrome and Firefox, the Keep freezes when attempting to select one of my other world states to import or edit. 

[Renata]

Thanks for the feedback - we're currently looking into this issue and will update when we know more. Stay tuned!