I want that "Hunter in the snowbank" pic as my avatar lol
I think most people had action taken against them for the way they used their words. Things started to get personal and a little nonsensical lol.
That said, in all of our defense, as I said in another thread, this was the straw which broke the camel's back. We've been playing this "game" with devs for about 10 years now, and it's getting very old.
For what it's worth, Bioware, I'm sorry that it was your game which finally pushed me to feel the way I do, but it is what it is. It's nothing personal...but after supporting this industry for over 20 years, I feel we deserve a change in the way things are done.
I'm not expecting BW (or any dev ) to make a "perfect game". Where games are today, they're crazy complex. One might argue a lot of games run algorithms which are more complex than those in a guided missile or Mars lander (perhaps lending some context to the NASA comments). So I totally get that there's going to be mistakes and errors, some of which may be game breaking. THAT'S OK!!!
What is NOT ok is to act like those problems aren't there, and to not fix them transparently and in a timely fashion.
If your patch, to fix your error, is going to change the way I need to play the game, then I need to know the details of how, and even why. Very few people actually like going through the whole "testing the game post-patch to see what changed, and how." We just want it to work so we can have fun!! There's no shame in admitting that you fixed an issue!!
I swear though, some devs operate on a "if we don't explain what was fixed and how, maybe they'll forget there was a problem to begin with!!"
As absurd as it might sound, people schedual their lives around maximizing their free time (and around here, a lot of us use that free time to game!).
When you work all day, come home, make sure your household is functioning, finish chores, pay bills, etc etc, and then sit down at the end of the day to enjoy an hour or two of vids with some friends, there isn't much else that is more frustrating to have the game not work the way it's supposed to.
So, you get on the interwebz to see if other people are having the same problem, and if there is a fix. You browse a couple forums (including the devs "official" forum, thinking that's probably the most logical place to find help), only to find that yes, the issue you are having is common, but no, there is currently no fix.
Common to this situation:
-devs not acknowledging the problem,
-attempting to fix the problem and claiming it had been fixed, even though it hasn't
-fix problem A, but cause problems B, C, and D as a result.
-and most common of all, offer ZERO timeline as to when problems will be fixed.
We're not stupid....we all know that you can't miss a deadline that you never set. It's just another one of those phenomenons that seem to exist only in the gaming industry.
I don't have a problem that your product has bugs. It's a complex product, it's natural.
I am to the point where I have zero patients for buying broken products which are not fixed in a timely fashion.
Perhaps more important, I have no patients left for being completely left in the dark as to when these fixes will be made.
If it's going to take until Day XYZ to fix glitch ABC, I'm ok with that. I'll schedual my life accordly, and come back to the game after day XYZ.
I no longer have the time, nor the desire, to check multiple forums every day to see if other customers can tell me whether or not issues have been fixed, and in what manner. That should come straight from the dev.
One last thing.
NASA crashes things all the time. Mistakes happen, unforeseen issues arise....it's part of innovating, we get it.
But please correct me if I'm wrong, but every time you've heard about NASA crashing something into Mars, they release a PUBLIC statement explaining exactly what the hell happened. Why do they do this?
BECAUSE THE PEOPLE WHO HELPED FUND THAT PROJECT DESERVE TO KNOW WHAT WENT WRONG!!!!!!
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Benman1964, SofaJockey, Conduit0 et 5 autres aiment ceci
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