The game gives gamer choices. First choice the Herald (not the Inquisitor yet) has to volunteer to get the quest. The Herald can then perform or not perform the quest second choice.The Herald can go or not go back to the widow third choice. Had the OP gone back the Herald gets to tell the widow that the task is done. The Herald proves it to the widow by reciting what is on the gravestone. I can only guess that the OP was waiting for prompt stating go back to the widow. The Herald gains influence from the quest.
The ram meat quest which is the other one posters complain about has a similar purpose. The Herald has to approach and talk to the hunter. The hunter informs the Herald that the refugees need food. The hunter cannot hunt because of the mage-templar war and the demons. The hunter does not even ask the Herald to get the meat. The herald gets to choose whether to do the quest. If the ram meat is collected and the Herald goes back to the hunter and delivers the meat the hunter is genuinely surprised. The hunter's opinion of the Inquisition changes to a more positive note. Influence is gained.
If the Herald does enough to help the refugees the Herald when talking to Corporal Vale gets the opinion to get gold, influence or an agent.
I think sometimes posters forget that it is the little helps that people remember because it personally touches them.
A real life example is Queen Elizabeth II. When she was princess during WWII she begged her parents to let her join the war effort. She became a mechanic and ambulance driver aiding the general populace of Great Britain. It endeared her to the people.
A true leader understands that he/she is the servant of the people. The demonstrated ability to do the simple tasks that help is what gives people the confidence that you can handle the big task.
This is my humble opinion, but as always YMMV.





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