Different people.
Your ire is perfectly justified, and I'm glad to see someone else who understands they are not a "community member" or a "Bioware fan," but a paying customer. But... give it a little more time before walking away.
There are a couple ways to interpret this. EA does not understand how much worse they make it by not communicating. They're run by pretty standard cookie-cutter corporate VIPs who view the idea of open communication with stark horror.
I do not believe the songs are meant to distract anyone from the very real issues we're facing. It may have even been planned ahead of time; these things are frequently scheduled in advance, you know. It's not like some Bioware dev ran screaming out of his office yelling "Give me the songs! All the bard songs! I'm gonna post 'em all on the website and you can't stop me!! Ahahahahahahaha"
The rights to the music, to freely distribute for a limited time, management sign-off, preparing infrastructure for a large download hit... these things all happened long before you saw that tweet.
And at the same time, they may view it as something to show, see we're still doing stuff, while the real issues are being worked on. They don't understand how it could be taken badly. For those that might have understood that, they are very probably not in a position to do anything about it.
If it was "we've looked at your KB/M concerns, here's a free downloadable coupon for a 10% discount on an Xbox controller, thanks to our partnership with Microsoft!" then you'd probably be justified in giving up and walking away
.
But I think the songs offer is perfectly innocent. And also pretty cool.
Bioware has an entire PAID PR department to inform them about how bad they make it not communicating.
Moreso, we have been informing them about how bad the silent treatment is since November.
As for the rest, I've already answer it, see previous posts.
Thank you.





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