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General dev-fan MP interaction discussion thread


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#1
Robbiesan

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Thank you Allan for your post.  Appreciate the communication.  That is something myself and much of the community desires.

________________________

 

Is there any ETA for the further patches for consoles?

 

I would love to reinstall the Destruction DLC, but due to the current bugs I have uninstalled it, pending fixes.

________________________

 

Edit1: Hot topic.  Whew!!!

 

Edit2: I intentionally did not comment on specific content Allan posted.  I knew that either way there would likely be finger pointers and those up in arms.  I am in no way interested in being part of the drama many seem to desire, to live for.  Both the community members and BW would do well to look in the mirror and accept full accountability for who you are, your beliefs, emotional reactions, and resulting behaviours (put yourself in the other's shoes; see other angles).  Remember something very important: despite your mental/emotional model of yourself and life, it's all in your mind, which is changeable, should you so choose.  We are all persons, and you have to give what you want to get (if you are not receiving what you want, look to your own subconscious mind to see what you are actually creating).  We want BW to communicate with us, and be accountable for the product they sold us, and the post-release support, and expansion/s.  We had not been receiving that, hence the community uproar (understandable) which in some cases has gotten out of hand.  BW has resurfaced; for which I am grateful  Let's work with them.  Let's focus on Now.  We can gripe and grudge about the past, or make a choice to free in the Now and move forward.  This is my personal choice, this is who I choose to be.  I have the power of choice in the Now (as do you), and choose to direct my energies towards creating what I do want, rather than berating/bitching/complaining about what I don't want.

 

Edit 3: Thanks BW for responding regarding console patching.  Please keep us in the loop.  I love DAIMP and want the fixes and more content ASAP.  :)


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#2
Medallian

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I agree..and I would like to see increased exp gain ....some of the monsters have a lot of hp on the dlc and for speed runners like my self the extra time vs the amount of exp is a big reason why myself and some of my friends don't run the dlc... it's all about that exp per Hour and those 10-12 minute speed runs on perilous.

#3
Yumi

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There was not much to thank him for in that post. I focused more on the almost exclusive blame-shifting to forumers. I'd itemize all the problems with his post, but Allan has effectively chilled any further criticism I have of the developers with his nice conclusion of bringing more moderated action against forumers he termed "rabble rousers".

I never had a horse in either side of this fight other than the fact this game is not functioning properly and I'd like to see it work like a fine tuned machine.


Edit: Due to dev interaction, I'm Not done posting, and I'm Not done playing this game.

Due to dev attention, YumiMart has decided to reopen :)
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#4
Bocochoco

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Yes Allen blamed us all and me and you directly.
I have been keeping record of all of this as the original thread penguin created was to expose HOW and WHAT has been occurring on these boards and if he does not understand that then he is also out of touch with us as a community.
I do appreciate his response however, although I feel it the wrong one.
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#5
Robbiesan

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Understood. I am just glad they are communicating. It's a step in the right direction.

#6
apocalypse_owl

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I agree with Yumi on this, I don't see much in that post to be thankful for. To cut it short, I think it's a very diplomatic PR post, designed to calm down spirits by hinting at an hypothetical incoming better dev/community interaction while declining any responsibility on their part on what has been going on and blaming it all on the forum. Conveniently, the underlying not-so-subtle message I can see is that this future interaction is gonna happen if, and only if, we "learn to behave" and just keep any non-game mechanics related opinion to ourselves. 

 

Honestly, communication is a two way street. This post reminds me more of how a (questionable imo) parent would address a misbehaved child in order to silence him quickly and without having any sort of discussion with him. This is why BW needs a CM. 

 

I also think that regardless of what your opinions of Penguin is, his thread is the sole reason this issue has been addressed, so you really have him to thank in this situation, because without him, nothing would have changed. I still don't particularly like Bioware branding him a villain, especially seeing as he is the largest contributor to this game across all forms of social media. There is a reason that the thread in question is the most liked thread on this forum after all. There is also a reason why only the people siding with Penguin received bans and warnings.

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#7
Puffy9999

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I think Allen needs to play DAMP for about 20 hours and he would probably reevaluate his comments and take on where the game is.

 

I use to work in high tech in SV. developers always have been prima donnas and always will be. They have very thin skins but on the other hand they are often under immense work output schedules and spend a hell of a lot of time away from home. So I get it, and hopefully the game will get better soon. I just wonder internally if a lot of the dev team hasn't been transferred to other projects since it's pretty apparent that DAMP was not QA'd properly and is not debugged.

 

I am a newbie and really like it when it works 100% but as anyone can tell you that is only about 50-75% of the time (currently-imo) on about 100 attempts on my PS4 console.



#8
Conal Pierse

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Let's not dog pile Allan for being the messenger (especially when his point is about dog piling on the devs who come here).

We know that you guys want to see more communication from the devs and more transparency in what we're doing and why, and that's something we need to work on.

Please also don't misunderstand what Allan was getting at: You are totally welcome to give us feedback and to talk to us about what you'd like to see more/less/changed/tweaked/what have you. Your feedback is an invaluable resource to the dev team.

What we can't be having, whether it's against a developer or another poster, is folk making personal attacks against one another.

 

Telling me "I don't like how this class or feature works" or "I think this thing is broken, and you should take a look at it" is perfectly acceptable.

Telling me that I am a thieving liar who sleeps in a cave full of money like some kind of dragon is obviously not okay.

 

There's no reason we can't be respectful of one another while were on here. Let's also please avoid pointing fingers at one another in the wake of all of this and focus instead on what we all can do to have better interactions between our developers and the community.


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#9
Saboteur-6

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Listen if you're "fed up" then just bounce. There's this weird forum clique of specific users that hurts this forum community and I for one am sick of it. You make up a very small fraction of the active playerbase and don't represent as many people as you think you do. If you see Mr. Schumacer's response as "blame shifting" then I don't know what to tell you. I haven't seen a community web forum so irrationally overreactive (over a damn video game no less) since my brief time spent in the Destiny forums. You guys take the cake for real.

 

Name calling and insulting is not "Providing constructive feedback".

 

Ranting and raving at how you want the game fixed is not "problem solving".

 

Making passive-aggressive comments throughout a variety of topics about how frustrated you are is not "venting"

 

@Yumi: Bounce is slang for "leave"...


Modifié par BioWareMod03, 29 janvier 2015 - 04:08 .

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#10
Drasca

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Mmm loot caves. I wish I could catch dragons sleeping in DAI. They always wake up. Would much rather just steal the loot while they nap.... then come back and backstab them later.

 

I for one am happy BWE are identifying, dissuading, moderating unwanted behaviour and encouraging good behaviour. Conal and Allan's response are exactly what I want to see. Communication, Signal, not Noise.


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#11
Puffy9999

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You don't sleep in your cave full of money, you have a condo in South Beach for that. JK, thanks and looking forward to enhancements.



#12
Yumi

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Listen if you're "fed up" then just bounce. There's this weird illuminati PC clique that hurts this forum community and I for one am sick of it. You make up a very small fraction of the active playerbase and don't represent as many people as you think you do. If you see Mr. Schumacer's response as "blame shifting" then I don't know what to tell you. I haven't seen a community web forum so irrationally overreactive (over a damn video game no less) since my brief time spent in the Destiny forums. You guys take the cake for real.

Name calling and insulting is not "Providing constructive feedback".

Ranting and raving at how you want the game fixed is not "problem solving".

Making passive-aggressive comments throughout a variety of topics about how frustrated you are is not "venting", it's masturbation and it's best done in private.

I know you're not talking to me, I'm a console peasant.
Also, please don't post aggressively against me referencing sexual acts.

Mr. dev who answered:
Thanks so much for posting on the thread. And I'm not looking to shoot the messenger. I'm just wondering about the things Mr. Schumacher did not address. I think a canned PR post like the one he put up is a decent start, but not very effective at mending whatever wounds are going on in this community.
Other devs like you posting and interacting with us is how this community is going to move forward.

For that, I salute you.
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#13
TheSpookyAce

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There's no reason we can't be respectful of one another while were on here. Let's also please avoid pointing fingers at one another in the wake of all of this and focus instead on what we all can do to have better interactions between our developers and the community.

 

There's this weird illuminati PC clique that hurts this forum community and I for one am sick of it. You make up a very small fraction of the active playerbase and don't represent as many people as you think you do.

 

I respectfully disagree with your comments on us pc community and please reconsider your choice of words next time. 

 

I am actually quite happy with Conal Pierce's response and I will surely hope for the best.


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#14
Yumi

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I respectfully disagree with your comments on us pc community and please reconsider your choice of words next time.

I am actually quite happy with Conal Pierce's response and I will surely hope for the best.

Ikr, all we wanted was some attention.

._.



Anyway, my airplane is literally taking off, so even if someone like Sab-6 takes a shot at me again, I won't be answering, YumiMart really is closed for business now!


o/
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#15
Saboteur-6

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I respectfully disagree with your comments on us pc community and please reconsider your choice of words next time. 

 

I am actually quite happy with Conal Pierce's response and I will surely hope for the best.

 

I meant what I said. There's specific forum goers who largely seem to be the "rabblerousers" on these forums. A large portion of them are PC users. I didn't mean ALL PC users. I'll edit the OP to be more clear.



#16
apocalypse_owl

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What we can't be having, whether it's against a developer or another poster, is folk making personal attacks against one another.

 

That goes both ways. Blaming it all on the forum when this is clearly not the case is not okay, personally attacking someone and acting like you weren't out of line and no apology is needed is not okay (and that on Penguin was a personal attack), banning people who voice controversial opinions saying it's 'abusive behaviour' is not okay. What you said is actually very positive because it acknowledges there is a communication failure going on, so thank you for that. 

 

I think I can safely say that we all appreciate dev/community interaction, seeing as that is precisely what we have been asking for since day 1. I personally would welcome a fresh start in the spirit of constructive cooperation, but not if the foundation it builds upon is simply sweeping under the carpet what's happened so far. 


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#17
Saboteur-6

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Regarding the BWEAmelia "Hero" and "Villain" thing:

 

Her point has always been that context matters. She didn't call Penguin  a "scum sucking douchebag" she used a very specific turn of phrase in the context of illustrating her point "...from hero to villain". Like it or not, Penguin was accountable for his behavior and his past (and fantastic ) contributions to the game community does not absolve him of that. In fact, it's because of all of those wonderful contributions that he had even more of a platform to express his opinions. Hence the use of "...from Hero to Villain".

 

If I volunteer at a soup kitchen for a year and then flip-out on some homeless guy in a verbal tirade then I'm still responsible for my outburst. There'd still be consequences for my actions. BWEAmelia's choice of words might have been better but she wasn't commenting on Penguin's personal character as much as she was his actions. That's a HUGE difference and distinction that a lot of you need to realize. And she did so using a colloquial expression. Now could it have been communicated differently? Certainly. I think even Amelia would attest to that (although I'm by no means trying to allude that I know what she's thinking).

 

Regardless this business about an apology needs to end. If it does happen let it be in private where it belongs.


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#18
Kinom001

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Personally I appreciated Allan's post and, honestly, agree with his points. I wouldn't mind seeing a balance change thread with a listing of changes made.


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#19
Diego Vargas

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Listen if you're "fed up" then just bounce. There's this weird forum clique of specific users that hurts this forum community and I for one am sick of it. You make up a very small fraction of the active playerbase and don't represent as many people as you think you do. If you see Mr. Schumacer's response as "blame shifting" then I don't know what to tell you. I haven't seen a community web forum so irrationally overreactive (over a damn video game no less) since my brief time spent in the Destiny forums. You guys take the cake for real.

 

Name calling and insulting is not "Providing constructive feedback".

 

Ranting and raving at how you want the game fixed is not "problem solving".

 

Making passive-aggressive comments throughout a variety of topics about how frustrated you are is not "venting", it's masturbation and it's best done in private.

 

Bioware forums have always been a dramallama dirge.  Ever since the old nwn/nwn2 forums where sometimes I thought people were intentionally "Role Playing" 12 hit-die regenerating forum trolls.

 

http://www.eurogamer...er-david-gaider


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#20
Allan Schumacher

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Thanks so much for posting on the thread. And I'm not looking to shoot the messenger. I'm just wondering about the things Mr. Schumacher did not address. I think a canned PR post like the one he put up is a decent start, but not very effective at mending whatever wounds are going on in this community.
Other devs like you posting and interacting with us is how this community is going to move forward.

For that, I salute you.

 

I can understand how someone might feel that I was blaming it entirely on the forum. I did take a particularly strong stance because my job for the past few months has been researching and assessing ways to increase dev interaction with the forum. I don't consider it a good thing when I or another dev would rather talk about game issues in another space.  The immediate consequence, based on discussions I had with other devs, other fans from the forum, and even people down at PAX South, was that the weekend events were having a discouraging effect on engagement from people in those groups. This isn't just bad for devs, it is bad for other fans.

 

Given that our dev interaction in our forum is voluntary, my post was as much publicly communicating that how things had played out was very compromising to that end. For myself it meant reflection on how we consider our interactions and providing that feedback when I was able to return to Edmonton. Especially since my own posting history and the posting history of other devs was referenced.

 

I agree that my post uses safe language, and I agree that that's not the best solution. My preference is that devs try to speak as candidly as possible and to the best of my ability I try to interact in that way when I am here.  Given the circumstances, however, we needed to take a strong line that however we got to where we were before the weekend, what happened then isn't a reliable solution. As long as dev interaction is voluntary, BioWare needs to make sure that devs feel safe posting otherwise everyone loses. I can be a victim of this as well as I personally felt reticent to post because some felt that my engagement in one thread was unfair to issues of another thread.  And I do mean everyone loses, because I have continued posting on the forum somewhat regularly since March 2012 because in general I actually kind of enjoy it and you all can be a lot of fun sometimes!  It's also very valuable to connect with fans about certain issues and various types of feedback. This is valuable for both the devs and the fans for sure.  For myself it also has a humanizing affect a lot of the times.

 

Part of the challenge with voluntary interaction, though, is that it means that I'll have a tendency to self select where I post (I have stated before I have a huge bias to view threads I've already posted in, simply because I tend to click on those ones more).  Maybe this means, at least on some level, there should be more mandatory interaction? Maybe this means evaluating how the voluntary posts happen? Maybe it needs to be more closely monitored so that we can step in before we have groups of the fanbase getting to the point that they did. With that comes the checks and balances: if we have more mandatory posting, we still need to make sure that the devs that are interacting feel safe. The alternative, I feel, means too much PR speak and not enough candidness, which can often still be aggravating because then, as some have taken my post, it seems like I'm still talking past you which certainly doesn't help the matter out at all for a lot of people.

 

But I did feel it was necessary to quickly pull things back from where they were and to be direct in resetting the forum discussion away from where it was.  I don't think that this makes the voiced concerns of the forum invalid, nor is the desire for improved interaction with BioWare unreasonable.

 

 

Clearly there was a breakdown and it's never entirely one party's fault. Some people were are feeling neglected and ignored. But lets move this in another direction going forward and away from how things played out a few days ago.  Part of that indeed means that I'll be spending more time here as well. Sounds like Conal will be as well.


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#21
spacefiddle

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Telling me "I don't like how this class or feature works" or "I think this thing is broken, and you should take a look at it" is perfectly acceptable.

Telling me that I am a thieving liar who sleeps in a cave full of money like some kind of dragon is obviously not okay.

 

There's no reason we can't be respectful of one another while were on here.

 

I completely agree.  Do you feel it was appropriate or professional to call a player customer a "villain?"



#22
Pee Jae

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I, for one, welcome our new Bioware overlords.  :D

 

Seriously, though. I do appreciate that you guys are making the effort. So, thanks.  :)


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#23
Allan Schumacher

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As several posts came up while I wrote my response, a reminder for everyone to keep things civil.


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#24
Shadohz

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Clearly there was a breakdown and it's never entirely one party's fault. Some people were are feeling neglected and ignored. But lets move this in another direction going forward and away from how things played out a few days ago.  Part of that indeed means that I'll be spending more time here as well. Sounds like Conal will be as well.

There's no need for that. Just give me mod rights and I'll crush any Player rebellion as well as any BW retaliation. I don't play favorites when both kids are acting up.

 

BSN doesn't need a CM. It needs a Sheriff.

 

 

*This message was brought you by the Elect Shadohz For Sheriff campaign*


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#25
spacefiddle

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Regarding the BWEAmelia "Hero" and "Villain" thing:

 

Her point has always been that context matters. She didn't call Penguin  a "scum sucking douchebag" she used a very specific turn of phrase in the context of illustrating her point "...from hero to villain". Like it or not, Penguin was accountable for his behavior and his past (and fantastic ) contributions to the game community does not absolve him of that. In fact, it's because of all of those wonderful contributions that he had even more of a platform to express his opinions. Hence the use of "...from Hero to Villain".

 

Regardless this business about an apology needs to end. If it does happen let it be in private where it belongs.

 

Either a personal attack is wrong or it isn't.  Either calling a customer a villain is professional or it isn't.  As we're constantly striving for here, can you not call attention to or criticise someone's actions without resorting to name-calling?

 

The attack was public; it would be appropriate if an employee publically expressed some sort of regret over resorting to name-calling regarding a customer.


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