Here are the steps thus far.
1 - SP3
Besides the hardware system requirements, your system is also needs to be outfitted with Windows Service Pack 3. If you don't have that, you can get it at www.update.microsoft.com. If you're not sure if you have it, you can check by right clicking 'My Computer' and selecting properties. It should be at the bottom of the list below the title SYSTEM.
Downloading SP3 did not help my situation, however, and so I was sent up into the next tyr of customer support. The next two steps to take, they emailed me. I will post their instructions here.
2 - Clean Boot
How to perform a clean boot:
Hold the Windows key on your keyboard and then press the letter "R"
Type 'msconfig' in the text field and click OK
This will
bring up the System Configuration Utility
Go
to the Start-up Tab in the System Configuration Utility and then press
Disable All, then go to the Services Tab and check "Hide All Microsoft
Services" and then press Disable All
Press Apply
Close out of the System Configuration Utility and then restart your computer
3. - Manual Install
You can manually install the game using the following steps;
Right-click on the Desktop and choose New and then Folder.
Insert the game disk into the drive.
Exit any autoplay screen that may appear.
Open My Computer.
Right-click on the CD-rom drive containing the disk and choose Open.
Click on Edit at the top of the window.
Click on Select All.
Click on Edit again.
Click on
Copy.
Close the window.
Right-click on the New Folder on your desktop and choose Paste.
*******
I'll post my results as I get them,
The game files will now copy.
When this is complete, remove all disks from any drives.
Open the New Folder.
Open the Setup folder.
Double-click on the Setup icon that looks like a computer.
The installation should now begin.
Modifié par Redshaw88, 27 janvier 2010 - 12:17 .
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