226 réponses à ce sujet

[Teddie Sage]

Was a loyal fan of bioware, not so much anymore.

I'm sorry for the experience you're having. I'm trying my best to remain hopeful that they are listening.

[introverted_assassin]

I'm going to type this...because i grow more disillusioned with this game every day. The state of the game really. I see people caping hard for these developers. I watched in the shadows as the drama has unfolded on all parts of this forum between fan(s) and developer(s). I have no real comment about that because everything i would have said has been said.

But i don't like that these...individuals keep posting things to try to invalidate a person's very real experience with how horrid the state of this game is. Some people are newly posting their issues because, before the last patch, they could at least play it somewhat. And now they can't. Where is the Xzhibit meme when you need it? "Yo dawg...we released a patch to fix a patch to fix a patch!". And it's not just poor design implementation...these are literally game breaking bugs (freezes...crashes). And y'all trying to tell us to chill with the rudeness? Naw.

The point of my post is this: from my perspective, there has been poor interaction from the developers for some time now. What you're getting from the fans is pure frustration because we've been waiting for forever to simply have the issues ACKNOWLEDGED let alone FIXED. Overtures of civility are present throughout the threads where people have clearly and concisely expressed their disdain with the lack of movement on BioWare's part...but you keep thrusting this GoTY in our face. And i feel played, personally. I don't like that feeling. Cause you haven't done a thing to earn my trust. In fact, you've done everything to guarantee i'll never buy another product from you. So yeah...I'm one of the people that aligns with the title of this thread. And i don't usually come here but i think this may be like the 5th time i've posted in this area in 3 months. I just...what are you guys doing? That's my biggest problem cause i have no idea anymore.

[Teddie Sage]

I come here daily, hoping that someone from the dev team will answer to some of the threads while playing Minecraft or other games to keep myself busy. As much as I want to go back to the game, the latest patches killed my fun as I already finished the game once and I was doing a second playthrough. The RNG system is just painful and I just want to have a better way to gain later tiers materials to craft decent armors. My point is, I care for this game, I care for the members with whom I share my stories and my passions on BSN and yet, I feel abandoned and irrelevant by the very company that sold me this beautiful franchise.

 

Our words mostly don't matter anymore, unless they are listening to us in silence. I'm one of those fans who wishes that there would be more stuff to do in the game after you reach a certain amount of hours. Telling me that I should just restart from scratch is a little bit insulting, when the duplication trick isn't available anymore. I want to spend more hours in Thedas, but I don't want it to be tedious. I want to have some extra fun. I want the programmers to notice our love for the franchise and to understand why some people are so passionate about it. There are tons of former fans who lost faith in them and just flipped tables, started insulting everyone because they feel abandoned and betrayed by their favorite video game makers... So why should we, the fans, suffer for the haters' rotten behavior? 

[Fast Jimmy]

I come here daily, hoping that someone from the dev team will answer to some of the threads while playing Minecraft or other games to keep myself busy. As much as I want to go back to the game, the latest patches killed my fun as I already finished the game once and I was doing a second playthrough. The RNG system is just painful and I just want to have a better way to gain later tiers materials to craft decent armors. My point is, I care for this game, I care for the members with whom I share my stories and my passions on BSN and yet, I feel abandoned and irrelevant by the very company that sold me this beautiful franchise.

Our words mostly don't matter anymore, unless they are listening to us in silence. I'm one of those fans who wishes that there would be more stuff to do in the game after you reach a certain amount of hours. Telling me that I should just restart from scratch is a little bit insulting, when the duplication trick isn't available anymore. I want to spend more hours in Thedas, but I don't want it to be tedious. I want to have some extra fun. I want the programmers to notice our love for the franchise and to understand why some people are so passionate about it. There are tons of former fans who lost faith in them and just flipped tables, started insulting everyone because they feel abandoned and betrayed by their favorite video game makers... So why should we, the fans, suffer for the haters' rotten behavior?

So... the haters who are having the same issues and complaints about the game before that you do (now that you can no longer cheat) and who got frustrated at roughly the same rate as you (it's been roughly three weeks since the patch and about late December when some of the worst "Bioware you aren't listening to your fans, you sold us a crappy game" posts came into play) are the reason Bioware isn't talking?

Bioware barely has said a peep about the game on these forums, both prior and after release, regardless of fans positive or negative responses. Could it be that, now that your cheating methods have been removed, you begin to see what other players have been saying about the game since launch? I'm not trying to be snarky or harsh, but is it possible that without the crutch that made the gameplay more palpable to you, the concerns others had now are a little more glaring?

Complaining about a game does not make you a hater. Being greeted with stony silence from the group you are seeking a response from while being spoken to with derision by others is what turns people into haters.

[Teddie Sage]

I wasn't really saying that all of them were haters. I said that they do receive a lot of hatred, but they also receive a lot of critiques from people who are actually liking the franchise as a whole. I didn't express myself clearly, I suppose.

[SofaJockey]

I guess there are three types of things that might require a dialogue:

1. Bugs
2. Features not currently included (different PC mechanics / Pyjamas / Chest / Hair etc)
3. Ongoing support e.g. for multiplayer

Bugs

 

With patch 4, these are addressed for most people, yes?

(certainly working fine on Xbox One in my experience, I know PC is more diverse)

Surely the direction of communication for these is Players --> BioWare via Feedback threads and EA Answers,

so that all bugs are correctly captured.

 

Other features

 

I've seen the BioWare devs comments on threads such as 'PC Community Concerns' along the lines of

'working hard to address the concerns and feedback' example from last week.

Also seen general comments about face melter / pyjamas / chest but with no committed timeline.

 

Support / multiplayer

 

Multiplayer devs are popping up intermittently on the MP threads.

Saw one today, sure there will be more ahead of the weekend challenge.

 

So:

 

It's not that there is no contact, it's just not happening on the threads that are making an 'issue' about a particular topic.

If I go other other forums for Shadow of Mordor, Assassin's Creed, Tomb Raider, I don't see anywhere near the level of

dev interaction, (even if limited), that I see here.

 

I would welcome more dev involvement, but that is also reliant on the forum being more generally welcoming.

 

I do think Community Management could be increased across the forum but that should then also include a 

Community Manager being able to tell a poster not be ridiculous, otherwise it would just be a dog pile.

 

There must be a solution here surely that would increase communication but without hanging the devs out to dry.

[aliastasia]

I actually never used the cheating methods.
So my complaint is pretty much banter, BSODs on a pretty decent system, freezes, A-posed toons, quest-bugs, and the UI - you know, the one FOR PC gamers BY PC gamers.

Thing is - the forums are silent from BioWare's side, but if you foilow them on Twitter or FB, it's all very fluffy, they just posted a contest, so Bioware are choosing where they want to communicate, which makes the forum silence even more infuriating.

Me, I have started to drop by because I want to see how (far) this goes, and also to see if there's news/feedback on patches.

I don't think that makes me a hater. 

I was initially not going to pick it up after the ME3 debacle  - and then I decided, based on the streaming videos, that maybe it was worth a look.
I am on PC, so I did not get the xbone-chance of a demo, and I had some days off, so I picked it up.
I stayed clear of the forums, as someone had spoilered ME3 for me, and I wanted to avoid that,, because it wrecks my immersion.
First time I finished my playthrough, I was convinced I'd done something wrong, because there was so much space and so little story - and bugs.
And then more bugs, and when I did try to report them, they got buried in the deluge.
It is entirely up to BioWare to dismiss me because I do not like their game - I could have returned it. So that's not my issue.
My issue is that I actually do feel lied to, and I was sold a game which is so bugridden, you're lucky you manage to level without running into any of the bugs.

I don't hate, but I do have a keen interest to see how this goes - I am getting old, I just turned fortysomething. My first game was BlueMax on the C64.
My first immersive experience was Elite on the Spectrum, and then Sierra entered the scene, and then all the other golden oldies we like to trot out as comparisons

I prefer gaming or books to watching TV as relaxation.
And as I want to keep gaming, and buy games, I am very interested in how gaming companies treat their customers, because this is one of the things which will decide where my future money goes, no matter how much I get sucked in by videos and hype.


/A


 

[luism]

Try social media

[Teddie Sage]

Try social media

Both the Twitter and Facebook account link us to this section whenever we try to communicate things with them, then we notice how deserted these boards are from their actual developers. So no, trying social media won't work.

[DaemionMoadrin]

I guess there are three types of things that might require a dialogue:

1. Bugs
2. Features not currently included (different PC mechanics / Pyjamas / Chest / Hair etc)
3. Ongoing support e.g. for multiplayer

Bugs

 

With patch 4, these are addressed for most people, yes?

(certainly working fine on Xbox One in my experience, I know PC is more diverse)

Surely the direction of communication for these is Players --> BioWare via Feedback threads and EA Answers,

so that all bugs are correctly captured.

 

Other features

 

I've seen the BioWare devs comments on threads such as 'PC Community Concerns' along the lines of

'working hard to address the concerns and feedback' example from last week.

Also seen general comments about face melter / pyjamas / chest but with no committed timeline.

 

Support / multiplayer

 

Multiplayer devs are popping up intermittently on the MP threads.

Saw one today, sure there will be more ahead of the weekend challenge.

 

So:

 

It's not that there is no contact, it's just not happening on the threads that are making an 'issue' about a particular topic.

If I go other other forums for Shadow of Mordor, Assassin's Creed, Tomb Raider, I don't see anywhere near the level of

dev interaction, (even if limited), that I see here.

 

I would welcome more dev involvement, but that is also reliant on the forum being more generally welcoming.

 

I do think Community Management could be increased across the forum but that should then also include a 

Community Manager being able to tell a poster not be ridiculous, otherwise it would just be a dog pile.

 

There must be a solution here surely that would increase communication but without hanging the devs out to dry.

 

Four patches and they barely addressed the most pressing issues. No feedback from the devs about problems with the UI (as in, they are (not) going to change it), nothing at all about the DirectX related crashes and so on and on. No idea where you got the idea that the patches addressed any of the issues you listed in your post. Cause... they do not.

 

Instead they are active on Twitter, which is a horrible format for actual feedback or anything that is more in depth than basic softball questions like "When will you release the first DLC?".

They have a blog on bioware.com. They have a news section in this very forum. And where do we get new info? On Twitter and on third party gaming sites. And it's not the kind of info we expected. It's fluff, it's PR and it's misrepresentation.

 

The patches we got fixed stuff no one cared about, or in some cases stuff people relied upon to avoid the frustrating gameplay. And then those patches broke even more things.

 

Post Patch 4 we now have players that can't start the game anymore. Players who experience severe framerate drops. Players who crash very often. And before the patch, they didn't have those problems at all.

 

So, I think it's a reasonable demand if customers who paid quite a lot of money for this product want BioWare to at least acknowledge that these issues exist. The problem is... if you try to talk about this on their facebook page, they'll delete it. Twitter doesn't allow you to describe or explain complex issues, so you can only send them links to the forum... and most of the time they ignore those tweets, too.

 

What's left to do for unhappy customers and frustrated, disappointed players? Nothing except posting here, expressing their feelings about this situation and perhaps feeling a little better after realizing they are not alone. Doesn't change the facts though.

 

I don't blame the devs personally, nor am I angry with the writers. I'm feeling more ambivalent about the PR, QA and management though.

 

The sad truth is that nothing we do here is going to change anything. Yeah, maybe some BioWare employees are at least reading here... but I doubt they could change anything either. Doubt they'd even want to. The people in charge gave us a game that is... below standard in almost all regards. It's almost insulting that they publishing this mess, to PC gamers no less. But... for some reason people seem to like it enough to buy it, play it for hundreds of hours and then praise it to the heavens. I don't understand that at all... but okay.

It means we are a minority and to BioWare that means they can ignore us, because we are no longer important to them. Even if our loyalty carried them forward to... this.

 

Perhaps I'll stop caring at some point ... which means I'll stop posting here, too. I'll uninstall DA:I and forget about it. From that moment on I'll also avoid anything related to BioWare and instead give my money to people who deserve it.

[Teddie Sage]

Just another day of silence, I guess. 

 

Feel free to share your thoughts as well.

[Dio Demon]

Just another day of silence, I guess. 

 

Feel free to share your thoughts as well.

Well Thoma in Record of Agarest War is extremely crap in battle but he has one of the strongest specials O.o

 

Well that's my thought of the day

[Teddie Sage]

I prefer Rex's stats even though Thoma is hilarious. Also, no off-thread please. XD
This thread is open for people who want to share their thoughts to BioWare.

[Dio Demon]

I prefer Rex's stats even though Thoma is hilarious. Also, no off-thread please. XD
This thread is open for people who want to share their thoughts to BioWare.

Me and a friend have discussed this in private. Is that people believe that BioWare should be at the players beck and call. But they don't. They have no responsibility beyond creating a product that will meet and exceed a profit margin. Beyond that the devs don't have to do anything. 

 

Again the devs are people anytime they come on here it's in their own spare time and they have their own lives. They have family, they have a wife, a husband, kids, a hot date, a night out with friends or just not wanting to think about work for the rest of the night and recharge their batteries.

 

We are not entitled to anything from the devs, it's cool when they do talk to us but obviously they don't want to for reasons unknown to us.

[ardarn]

Me and a friend have discussed this in private. Is that people believe that BioWare should be at the players beck and call. But they don't. They have no responsibility beyond creating a product that will meet and exceed a profit margin. Beyond that the devs don't have to do anything.

Again the devs are people anytime they come on here it's in their own spare time and they have their own lives. They have family, they have a wife, a husband, kids, a hot date, a night out with friends or just not wanting to think about work for the rest of the night and recharge their batteries.

We are not entitled to anything from the devs, it's cool when they do talk to us but obviously they don't want to for reasons unknown to us.

I just finished reading the whole thread. Did you?

People are not talking about they want to go out with developers for a tea Or to talk about the meaning of life

They only ask to acknowledge the existence of bugs. That they know about them. That maybe they have any info for the future what to do with an unplayable ( now for some, yes) game. That they are actually there.

Nobody was talking about chit-chat.

Seriously.... this is just.....now this is not the first or second time that when a VALID well written post or thread pops up to rightfully point out problems , suddenly, right away , there is a post to lighten the seriousness of it, or to turn it personal and take away the attention from It. Wth?

[Dio Demon]

I just finished reading the whole thread. Did you?

People are not talking about they want to go out with developers for a tea.

They only ask to acknowledge the existence of bugs. That they know about them. That maybe they have any info what to do with an unplayable ( now for some, yes) game. That they are actually there.

Nobody was talking about chit-chat.

Neither was I. And yes I did. Did you read my post? They have no responsibility to communicate that knowledge, they barely have to patch it. If it's unplayable for the consumer they can return it, unless if you're with Steam but that's neither here nor there.

 

People like Amelia, Bryan Johnson, Allan Schumacher etc their jobs aren't to communicate with us, those people come on here because they WANT to not because they have to. If you want them on here you have to make them want to come on here.

 

 

Seriously.... this is just.....now this is not the first or second time that when a VALID well written post or thread pops up to rightfully point out problems , suddenly, right away , there is a post to lighten the seriousness of it, or to turn it personal and take away the attention from It. Wth?

It's valid to a certain point. But the devs have no obligation <- That point is key.

[Silver Moone]

Agreed Despair Demon, it would be nice to get feedback, but I can understand the devs reticence in coming on BSN, especially after the whole Amelia fiasco. Perhaps if the devs were treated with a bit more civility when they go into threads then we might get more information from them.  It is said you catch more flies with honey than with vinegar....and some of the comments to devs recently have been decidedly acidic in nature...perhaps it's time to try the honey. 

[ardarn]

We ARE on Feedback and Suggestion Forum that was created for the sole purpose of communication with the game makers....?

I might be mistaken but if this forum is not for feedback to the developers on their OWN website. Then what is the use of it?

[Dio Demon]

We ARE on Feedback and Suggestion Forum that was created for the sole purpose of communication with the game makers....?

Again they have no obligation to communicate with us. It doesn't mean they don't read the threads.

[ardarn]

Again they have no obligation to communicate with us. It doesn't mean they don't read the threads.

Dude, I really don't understand your point.

I thought it is a forum. That means communication with fans, haters, simple costumers who wander in. To get and share info.

If truely it is as u say and the developers only jump in when they feel like, they only share info when they feel like and have zero obligation to acknowledge anything based on any useful bug report or any well written post that might help and maybe ease their work to find the source of problems,....then what the hell are we doing here on FEEDBACK AND SUGGESTIONS. It just contradict the sole purpose of this place.
Bud, we don't even have confirmation that they ARE reading these threads.

We could go any other forums to chat by ourselves.

[Dio Demon]

Dude, I really don't understand your point.

I thought it is a forum. That means communication with fans, haters, simple costumers who wander in. To get and share info.

If truely it is as u say and the developers only jump in when they feel like, they only share info when they feel like and have zero obligation to acknowledge anything based on any useful bug report or any well written post that might help and maybe ease their work to find the source of problems,....then what the hell are we doing here on FEEDBACK AND SUGGESTIONS. It just contradict the sole purpose of this place.

We could go any other forums to chat by ourselves.

EA answers HQ is the main place for bugs. They don't have to respond to make use of feedback, they can just read, make notes and play the BSN drinking game.

 

What I'm saying, is that the Devs aren't paid to go on here. They do this because they want to and they communicate because they feel like it.

[Silver Moone]

I think BioWare have shown that they listen to fans in a lot of things, otherwise why would they create a Feedback and Suggestions board? Perhaps the devs are busy trying to fix the bugs and don't have time to come on here? Perhaps they're just sick of being treated like crap whenever they do come on here? 

 

It is a mystery, but I still have faith that they will sort out the problems over time. I'm sure some things can't be fixed overnight, perhaps we need to be more patient with Bioware. 

[C0uncil0rTev0s]

I think BioWare have shown that they listen to fans in a lot of things, otherwise why would they create a Feedback and Suggestions board? Perhaps the devs are busy trying to fix the bugs and don't have time to come on here? Perhaps they're just sick of being treated like crap whenever they do come on here? 

 

It is a mystery, but I still have faith that they will sort out the problems over time. I'm sure some things can't be fixed overnight, perhaps we need to be more patient with Bioware. 

Well... You say you still have faith. Good.

And I find this hilarious.

 

However I don't see where developers are treated like crap. Look back to the start of the thread. Initially the welcome was great!

It has degraded over time because of no further info from the developers.

[Kroepoek]

I think BioWare have shown that they listen to fans in a lot of things, otherwise why would they create a Feedback and Suggestions board? 

 

It's a quarantine zone. Or one might call it a containment board.

[ardarn]

I think BioWare have shown that they listen to fans in a lot of things, otherwise why would they create a Feedback and Suggestions board? Perhaps the devs are busy trying to fix the bugs and don't have time to come on here? Perhaps they're just sick of being treated like crap whenever they do come on here?

It is a mystery, but I still have faith that they will sort out the problems over time. I'm sure some things can't be fixed overnight, perhaps we need to be more patient with Bioware.

It is difficult to keep hope and look at only the bright future when we get zero info about...well anything. A little more transparency would help a great deal.

Not to mention the dismissive replies we got from like the banter issue. .? It is working as it is intended. My ass.

What I mean is, if anyone who comes to this place, comes because he cares for whatever reason. Wants info. Wants help. Wants to give feedback.

But if the process is only one sided, it feels meaningless and after a while turn people desperate. And angry.

A simple sentence, or a post a week would help a great deal to show they actually exist. That they are still working On it. To show a little respect, that if u took the time to write for feedback, they heard. That they care. Till now we have....what? Nothing. for months.