nope they were a waste of resources and felt tacked on
at least with the warden it made sense lore wise (most of the time)
The herald of andraste being a dwarf or qunari is a complete joke
they should have focused on human only maybe then the inquisitor wouldn't be so bland
Quite literally.
I was a staunch advocate of the idea of multiple races back in the day. In retrospect, I feel those resources and manpower put into the additional races would have been better spent creating a significantly deep experience for a human Inquisitor, as was originally intended.
Human is still the best race narrative-wise, but imagine what could have been without the extra races...
If the inquisitor had been human only, I think people would have hated the game even more than people do now. Bioware was trying to make this game the polar opposite of DA2, which as a failure. One of the reasons I despised that game, aside from the bland setting, was Hawke. Hawke sucked. DAO had established the series as a world where you had the option to create your own character. I'm not just talking CC, but who they are, where they came from, how they interact with the world. The Warden was YOUR character.
As opposed to Hawke who was Bioware's character. Some nobody from Lothering who becomes a nob in Kirkwall, and your mom dies. I had ABSOLUTELY NOTHING to do Hawke. I was only there to push buttons in DA2. Even Hawke wasn't that well developed, and that was a game where you could only play as human. I played as human mage, and nobody seemed to care about an apostate running around burning people to death. "Hello?! Anybody? Anybody at all care? No? I guess not." So I don't believe that the resources only going to one race only would have made DAI better.
The one thing that people who have lots of criticisms about the game actually praise is the ability to play as different races, and seeing the differences in interactions.
In general, I am not a fan of playing humans in fantasy/sci-fi games, unless the story establishes a strong reason why the PC must be human. Mass Effect did a good job with that. DA never has. A dwarf fan will have just as strong an argument why the dwarf backgrounds in DAO are the "strongest" as a human fan will. My response to human fans in DA will always be, "Fine, you think that human backgrounds make the most sense. I think that human backgrounds are boring. That's as valid as reason as your own to play the race of your choosing."