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Bioware, you should be ashamed


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#1
coldfirenj

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EA/Bioware I'm sorry but our relationship is over. The state in which the PC version was released to public, and the issues that remain (and are also unaddressed) is completely unaccaptable. frankly, you should be ashamed. Can't say that I or anyone would expect anything better from EA but it is sad to see Bioware, a once great developer, reduced to their level.

 

Let me start by saying I literally counted my pennies saving for this game. Just before release I'd lost my cushy job in IT.. had to take a low wage temp position.. and it took months for me to save away to purchase DA Inquisition. Upon installing the game I was just flummoxed and appauled at the broken PC controls. Really the game was unplayable at launch.

 

While the interface issues have been largly remedied the performance problems have not. I'm a trained engineer; my machine that I'd built a few years back has passed all relevant stress tests. No other games have any issues that are comparable to those found in this game. Multiple playthroughs of crysis and other intensive games never run into any trouble. Yet this game randomly crashes in places like redcliff for no apparent reason whatsoever. Autosaves get corrupted and hours of progress is lost. Despite this being reported by a large number of players (with various PC setups) you say.. nothing.

 

Like many I've been patient because the game has so much potential. The storywriters, art directors and those in change of the RPG mechanics.. all did their jobs spectacularly. But the deafening silence regarding the technical issues with the game is completely unacceptable. It took weeks after release for you to produce a game that could be considered "playable" on the PC. And now that you've achieved that you're content enough to wash your hands clean of the issues that remain. 

 

I know you're laughing all the way to the bank but you won't see another hard earned dollar for me no matter what you release. I swear it on the makers stone.


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#2
Dubya75

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And Bioware says to you (and to me):

 

"Good, good, our plan was a success! We rid ourselves of another PC gamer.....Mwaaahahahaha!"


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#3
Dutch

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Clearly bioware hates PC players. Bioware is going down the dump. Technical issues isnt the only worrying thing about DA:I.
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#4
Draining Dragon

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Made by console peasants, for console peasants.
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#5
FKA_Servo

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Meanwhile, legions of PC players are playing just fine, encountering no performance issues to speak of.


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#6
Spooky81

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While i've had very few issues on the technical side myself, sorry to see you and so many others are going through that.  I spared no expense when I put together my custom PC a year ago for the next gen games such as DAI, TW3 and SoM.  Have had very few bugs and crashes a result of going all out on hardware.


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#7
coldfirenj

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I've had 12 hour binges where the game would run beautifully without even a hiccup. (Save one area in the hinterlands I encountered where the game would crash to desktop habitually; the village.. where you give the fella a potion for his wife). I thought that this was an isolated thing. And then I got to Redcliff. Crashes were guaranteed at every step and I had to walk away from the game as a result.

 

I'm certain it is not my setup. There are too many other players reporting the same problem. Look at metacritic, look at the forums. As a software developer myself I have a few suspicions but can't be troubled. Not claiming I could do anything about it.. but there is a commonality with the crash to desktop issue. a few savvy people are on the right track. Unfortunately, none of them are working for bioware



#8
In Exile

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I'm wondering how many people use Win 7 vs. Win 8. There seems to be something screwy going on here with the OS.
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#9
Arbiter156

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There is so much self-righteousness in this OP words fail me.

 

you are aware that they are working on these issues right now?

 

and that fixing them could take a long time? because in fixing one bug, you may create 10 more?

 

Telling people who have worked for years on this project and poured their hearts and souls into this game that they should be ashamed is so unbelievably disingenuous. You OP are the one who should be ashamed of your inability to simply accept that there are bugs, and that bioware is working very hard to fix them. When you can code better than them, come back here, until then, grow up and swallow your ego. 


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#10
C0uncil0rTev0s

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There is so much self-righteousness in this OP words fail me.

 

you are aware that they are working on these issues right now?

 

and that fixing them could take a long time? because in fixing one bug, you may create 10 more?

 

Telling people who have worked for years on this project and poured their hearts and souls into this game that they should be ashamed is so unbelievably disingenuous. You OP are the one who should be ashamed of your inability to simply accept that there are bugs, and that bioware is working very hard to fix them. When you can code better than them, come back here, until then, grow up and swallow your ego. 

No we're not. Please, link something so we can see they are.
Thanks in advance.


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#11
coldfirenj

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Arbiter I know very well the challenges of developing software. a project/game like DAI, with such a massive scope.. yes, I get it. It doesn't change the fact that people who pay for a product should receive a product that (generally) works. The PC controls alone should tell you how badly this was rushed out the door. Can you link where Bioware has addressed the crash to desktop issue? Because I've seen weeks and weeks of posts about it without any official response. If indeed they have indicated it is being worked that would be encouraging


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#12
coldfirenj

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@arbiter, I write code for a HIV/AIDs software program that is used by medical institutions. I could not code very well a PC game, nor could their programmers jump into my work. It is pretty clear you are the one with a limited understanding of things..

 

Also am CCIE. it cost most of the hairs on my head so I will be as arrogant as I please. But honestly I'd just like a game that works



#13
Arbiter156

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No we're not. Please, link something so we can see they are.
Thanks in advance.

 

blog.bioware.com/2014/12/08/upcoming-patches-and-features-for-dragon-age/

 

At the start when they talk about ongoing patches and support, now until they announce otherwise they will be working on patches.

 

If you want to assume that they will sit around twiddling their thumbs, that's fine but that only demonstrates feigned ignorance.

 

Now bioware's tech team will be working hard on bug fixes and new features, whilst the rest of the team works on new content. thing that lots of people like to forget is that it takes time, and that bugs in software are ever more present due to their relative complexity, not to mention a new engine for the team and the size of the game.

 

and one last thing, bioware is only human, like I said, come back when you can code better than them, it doesn't matter about how much you know about custom PC's if you can't code for frostbite better than them, then it's a bit egotistical to call it unacceptable to not talk about the fixes, if they haven't fixed it, then why would they tell you?

 

more likely they'll talk when theres something to say.

 

 


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#14
Arbiter156

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I actually do work on games development and I can say bugs are a bloody nightmare, see we had a level with a simple lift in it, no real problems with it up until we finished, then afterwards, we found a lovely bug where the lift catapulted the player across the map, we could find no reason why the code did that, we suspect it was down to an engine bug, which was frankly beyond the scope of what could be fixed, thankfully the bug was quite rare and could only be repeated >1% of the time.

 

there are bugs in any game, but I think that calling this unacceptable is a step too far, sure bugs p*ss me off too, but I don't lose sleep over it, nor do I hold bioware to fixing them all. if you want any buggy game to get mad at, get mad with Ubisoft and AC: Unity, now that was unacceptable.


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#15
coldfirenj

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Bugs can be fun too. If you're a Halo fan at all I think you'll catch my drift. :D

 

But I'm talking about not being able to proceed with my game because any two steps in Redcliff and I'm back at the desktop :(

 

My real beef is that this hasn't been addressed and the link provided doesn't indicate otherwise



#16
AlanC9

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Let me start by saying I literally counted my pennies saving for this game. Just before release I'd lost my cushy job in IT.. had to take a low wage temp position.. and it took months for me to save away to purchase DA Inquisition.

Months? You were only able to put away $0.50 a day or so? (I'm assuming you were sensible enough to wait for the first post-release sales, at least.)
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#17
Arbiter156

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@coldfirenj I get that you are annoyed by the bugs, but don't you think that the tone of your message is off? I mean if you received that kind of message about software you'd spent years on, I don't think you'd be inclined to reply to it.

 

True bioware should communicate more on these forums, but it does no-one on here credit to talk to them like that, sometimes even if you want blood, you need to keep it civil and not spend time throwing thinly veiled insults at them. 

 

I have faith in bioware, and I'd like to think in their position I'd be given the benefit of the doubt.


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#18
Angry_Elcor

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I thought this was going to be about catching them masturbating in their room and making baby prophets cry. Frankly, reality ended up being a lot less interesting, and a lot more entitled.


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#19
Rizilliant

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There is so much self-righteousness in this OP words fail me.

 

you are aware that they are working on these issues right now?

 

and that fixing them could take a long time? because in fixing one bug, you may create 10 more?

 

Telling people who have worked for years on this project and poured their hearts and souls into this game that they should be ashamed is so unbelievably disingenuous. You OP are the one who should be ashamed of your inability to simply accept that there are bugs, and that bioware is working very hard to fix them. When you can code better than them, come back here, until then, grow up and swallow your ego. 

Do you know how many developers copy and paste those same exact replies?  "We're aware of the issues, and while i cannot give you a timeframe, we are working to hopefully better your experience".. These fixes, do not always come, as you seem to be implying.. Hell, some of them arent even acknowledged, so we have no idea what they are, or not fixing.. The long stretches fo silence, and constant plastering of just how goo dtyhe game is, is further evidence that they feels nothing is wrong with it..  "we are unable to replicate these occurances consistantly.. Try all these steps to make sure its not on your end, or your service provider"...

 

Not to mention, we'r beyond 3months now.. Its really not "okay", that it takes 12months of patchign to get a game in the working order that it should have been when they decided it was good enough to sell to the public..


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#20
TheOgre

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I thought this was going to be about catching them masturbating in their room and making baby prophets cry. Frankly, reality ended up being a lot less interesting, and a lot more entitled.

 

I think you want this img?

 

Sb0vNNA.jpg

 

While I do agree with the OP and will like his post.. yeah


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#21
Arbiter156

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@Rizilliant, I was going to discuss the point you raised, but even a cursory look at your profile and signature implys that reasoning with you is pointless.

 

suffice to say that what you point out is more a blanket script given to customer call centre workers, who have next to no involvement with the game at all.

 

p.s. you say 3 months, but they've had what 2 since launch to work on these as they only got back in January after the holidays, and they had 2 patches out before then so I'm not worried there.



#22
TheOgre

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@Rizilliant, I was going to discuss the point you raised, but even a cursory look at your profile and signature implys that reasoning with you is pointless.

 

suffice to say that what you point out is more a blanket script given to customer call centre workers, who have next to no involvement with the game at all.

 

Why even address him then if not to berate his point.



#23
Arbiter156

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@TheOgre, I guess because I can be impatient, and I didn't want to go too deep into discussing it, so I just briefly gave 2 cents on it.



#24
coldfirenj

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Months? You were only able to put away $0.50 a day or so? (I'm assuming you were sensible enough to wait for the first post-release sales, at least.)

 

Haha. It is true though. My old employer canned me at a time when I had little savings. My daughter is getting married this year making things extra tight. If you have a house and a wife you know how it can be. I literally took my spare change to coin star to be able to buy this game. Fortunatly I found something that pays the bills for now. I don't want to continue sounding like a jerk I have been very lucky (though studied and worked hard to get places).



#25
Winged Silver

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The game works well for some people, and doesn't work at all for others. I don't think there's an easy to spot answer to some of the bugs. We all have different levels of tolerance for what's acceptable in a new game bug wise, and what isn't. I'm not certain there's a lot of point in focusing arguments on that (or even referring to them tangentially). I think the best thing one can do at this point is list the issues they've been having, share the specs they're working on, and try to list any potential things that occurred around the time of the glitch. Being rude to anyone doesn't solve anything. 

 

I don't check regularly for updates from the devs, so I haven't felt the lack of response as keenly as others. But regardless, I think there's little option than to just wait and see. Maybe we'll get a pleasant surprise. Maybe we won't (I'm going to stay optimistic though, since I find that to be a more agreeable state of mind).

 

Good luck to the people trying to fix the bugs, and good luck to the players looking for the fixes. 


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