Well, it's nice to have my actual reactions to the characters in this game revealed. I had been laboring under the false assumption that I was indeed made to feel things by other characters like Blackwall or whoever.
I'd be interested to hear what makes you think she's empathetic. I typically would think that someone would have to have a basic amount of interest in differing beliefs or attitudes if they're going to demonstrate empathy. Sera routinely demonstrates absolutely no interest in trying to understand beliefs that don't line up with her personal philosophy.
"Routinely demonstrates absolutely no interest in trying to understand beliefs that don't line up with her personal philosophy." Again, you can put any character, any person, at the front of that sentence, and it would basically still be accurate. Again, it's empowering to be in the presence of someone going on their own path, it's disabling and weakening to have someone feeding off your own path. So, the word isn't empathy, or sympathy, it doesn't really matter, it's the experience that you feel as a result of someone else's action.
That's what she does, she doesn't linger, she has her own goals, that gives people feelings which on the whole are pretty positive, it's not really that complicated, unless you happen to prefer negative feelings for some reason.
And again, that can be planned, frequently, is planned, as a matter of fact. A person is saying this or that, appearing distant, but it's actually designed that way to relieve pressure. They could be paying very close attention to you when you think they aren't, or maybe not, it depends.
I think people tend to fall on either the Vivienne or Sera side of the fence based on how one prefers their sense of humour. That is how a lot of people like to defend Sera, yes - because she's funny? I may disagree with Viv on a lot of matters, just as I do with Sera, but when push comes to shove, I personally favour Vivienne because her biting snark is much more entertaining to me than Sera's toilet humour. Not to say that Sera can't be entertaining, but I find more amusement with Vivienne's dialogue than I do with Sera's.
I wouldn't really be against a character that came off as refined and personal at the same time, as it is though she's so robotic and empty Sera could just emote like the 5th Element girl and I'd probably prefer it still. To be honest, that's a rather easy way to consolidate people's opinions and I've probably already done that. That's not really what people are saying though, sometimes they say things like "she's incoherent" or something, but empathy, sympathy, humanity, spirit, those are not the things she lacks.