399 réponses à ce sujet

[Fast Jimmy]

And that's simply false.

This place follow a simply routine inbetween games it looks normal somewhat but closer to a game relase and after (where we stand at the moment) it's shown again it's true color with thousand of false,melodramatic,deceptive,manipulative post with the sole purpose of causing damage to the company.

And that's it. They do not want a solution for a bug or a discussion over something in game but simply forcing with any mean necessary that the current game is a failure, that bioware betrayed them or wahtever pathetic bullshit they can use.

Just for example how many tears/wail/hate were shed by the PC user (like me) over PC control not being optimized for mouse and keyboard when the same base asked FOR YEARS that gamepad should be supported for the PC version too, and when people started to pointing out that the same people that complained where the one that asked for that feature they were completly and utterly ignored like they literaly skipped the post so they can continue to sprinkle ashes on their heads.

This place is irrecoverable it simply cannot produce something worthwhile if it ever did.

That's less this forum and more just the Internet in general. I've seen the exact same negative comments on a recent Gamespot article where Mike Laidlaw (or was it Mark Darrrah?) talked about how DA:I was a return to form fro games in their past. You immediately saw in the first comments talk about bugs, empty areas, MMO side quests, etc. Same for YouTube videos or Tweets - there is praise and negativity for nearly every topic across every platform on the entire internet.

If your point is that no company should ever speak to someone on the Internet because someone could be negative, unhelpful and even hurtful, then what you are saying is that no company should try and interact with people on the Internet, ever. And that's just plain crazy on the face of it.

Do you think there aren't people on AT&T's forums who have an axe to grind with them? On Apple's? On the Vatican's?

The point is to bring something of value to the people who are here such that more good people stay and the negativity has an outlet where they at least feel they have been heard. The worst thing for angry people with an agenda is to be left alone and further fuel their sense of being wronged to the point where they are ready to strike at a moment's notice.

[CronoDragoon]

If your point is that no company should ever speak to someone on the Internet because someone could be negative, unhelpful and even hurtful, then what you are saying is that no company should try and interact with people on the Internet, ever. And that's just plain crazy on the face of it.

About content and design decisions in a piece of entertainment? There's nothing crazy about that. They should read feedback of course and if they feel it fits what they want to do then they will implement it.

As for whatever equivalency comparisons to AT&T might have, there are appropriate avenues for customer service that EA has, just like any company.

[Fast Jimmy]

Ok, I may be cynical, but this is incorrect. Jimmy is right to some extant, there are good discussions here.
 
Problem is they are drowned out by bullshit all the time you mentioned.

A forum is a lot like a garden. You've got to feed the good plants to hear fruits and weed out the bad ones.

I think Bioware did a LOT of weeding with the new forum format, the removal of the social aspects of the forum and the great reduction of the role of groups. This took a lot of fun out of the forums, though and not much fertilizer to encourage good things has replaced it. And so now they are getting bitter fruit, if you want to stretch the analogy. Not weeds, so much (this isn't the ME3 forums post release), but just... unhealthy plants.

[Giubba]

Ok, I may be cynical, but this is incorrect. Jimmy is right to some extant, there are good discussions here.

 

Problem is they are drowned out by bullshit all the time you mentioned. 

 

Than i ask you, what purpose has this place if the bolded part is true (and i agree) ?

 

That's less this forum and more just the Internet in general. I've seen the exact same negative comments on a recent Gamespot article where Mike Laidlaw (or was it Mark Darrrah?) talked about how DA:I was a return to form fro games in their past. You immediately saw in the first comments talk about bugs, empty areas, MMO side quests, etc. Same for YouTube videos or Tweets - there is praise and negativity for nearly every topic across every platform on the entire internet.

If your point is that no company should ever speak to someone on the Internet because someone could be negative, unhelpful and even hurtful, then what you are saying is that no company should try and interact with people on the Internet, ever. And that's just plain crazy on the face of it.

Do you think there aren't people on AT&T's forums who have an axe to grind with them? On Apple's? On the Vatican's?

The point is to bring something of value to the people who are here such that more good people stay and the negativity has an outlet where they at least feel they have been heard. The worst thing for angry people with an agenda is to be left alone and further fuel their sense of being wronged to the point where they are ready to strike at a moment's notice.

 

And what good they obtained in being more open? In being more inclusive with the fanbase? They created a spoiled generation that think they have a divine right of being part of the process that create a game.

 

Taking again my example who took the blame for the inclusion of gamepad on PC (because the root of all the bitching about control over the PC is that) and the following compromise that had to be made?

 

The gamers itself (the one who demanded no pretended it) ? **** NO, HOW BIOWARE DARED TO MAKE A GAME THAT DOESN'T REVOLVE AROUND KEYBOARD AND MOUSE.

[DarkAmaranth1966]

As I was saying.... http://blog.bioware....black-emporium/

[Fast Jimmy]

About content and design decisions in a piece of entertainment? There's nothing crazy about that. They should read feedback of course and if they feel it fits what they want to do then they will implement it.As for whatever equivalency comparisons to AT&T might have, there are appropriate avenues for customer service that EA has, just like any company.

And thats part of the problem - video game developers have all the headaches of a large entertainment production coupled with all the headaches of software development product. If you hate the way new features are implemred in Adobe Acrobat, giving feedback to Adobe isn't considered trampling on their artistic vision. Similarly, you'll never have a bug fix needed for the latest movie or a new book.

[Bocochoco]

Could be. Some people name their children with masculine nouns followed by a feminine noun and vice versa. Depends on the gender of their child although this happens in every cultures apparently.

Marion would have a few words to say.


Or maybe that one boy named Sue who's missing a piece of his ear

[Teligth]

Than i ask you, what purpose has this place if the bolded part is true (and i agree) ?

 

 

And what good they obtained in being more open? In being more inclusive with the fanbase? They created a spoiled generation that think they have a divine right of being part of the process that create a game.

 

Taking again my example who took the blame for the inclusion of gamepad on PC (because the root of all the bitching about control over the PC is that) and the following compromise that had to be made?

 

The gamers itself (the one who demanded no pretended it) ? **** NO, HOW BIOWARE DARED TO MAKE A GAME THAT DOESN'T REVOLVE AROUND KEYBOARD AND MOUSE.

 

Bioware didn't create a generation of entitled people, that comes from crappy parenting. You can't blame a company for terrible people in the world.

[Bizantura]

Seems they listen very well but can't fix it in a minutes demand.  Lots of people have no patience.  Possibilities in Black emporium sounds very good.

[Teligth]

And thats part of the problem - video game developers have all the headaches of a large entertainment production coupled with all the headaches of software development product. If you hate the way new features are implemred in Adobe Acrobat, giving feedback to Adobe isn't considered trampling on their artistic vision. Similarly, you'll never have a bug fix needed for the latest movie or a new book.

Or a book or movie that has to have several patches so their customers can complete the product. That's like if some people bought paperback copies of a book and for some reason all the vowels are blurred on the pages. So they have to print you new pages with non blurred letters.

[TammieAZ]

They listen to their fans that's why we have Dragon 2 and Mass Effect 3. Thanks to the fans...

[Giubba]

Bioware didn't create a generation of entitled people, that comes from crappy parenting. You can't blame a company for terrible people in the world.

 

I wasn't refering to Bioware only at that point but the gaming industry in general and for me gaming industry created a generaion of entitled gamers with this attitude that used in the past years.

[Octarin]

Seems they listen very well but can't fix it in a minutes demand.  Lots of people have no patience.  Possibilities in Black emporium sounds very good.

 

No patience means waiting since November to get the game to be playable? Seriously? How many times you've been patient for FOUR MONTHS while getting completely ignored?

[Poledo]

I'd say they are listening - http://blog.bioware....black-emporium/

[Octarin]

As I was saying.... http://blog.bioware....black-emporium/

 

This isn't a patch mate... Please read between the lines... this is the BETA TESTING they should have done before release and never did because they wanted to hit the November sales. THIS IS THE BETA TESTING. And it is incredible that beta testing for the game is done FOUR MONTHS post launch. 

 

Also please read carefully. ONLY participants will have access to the Black Emporium. And this is ONLY for PC players until.... we don't know. You just find a link, read a title, wag your tail and get happy, cause you think they've addressed your issue, while they're saying something entirely different.

[Giubba]

They listen to their fans that's why we have Dragon 2 and Mass Effect 3. Thanks to the fans...

 

 

This isn't a patch mate... Please read between the lines... this is the BETA TESTING they should have done before release and never did because they wanted to hit the November sales. THIS IS THE BETA TESTING. And it is incredible that beta testing for the game is done FOUR MONTHS post launch. 

 

Also please read carefully. ONLY participants will have access to the Black Emporium. And this is ONLY for PC players until.... we don't know. You just find a link, read a title, wag your tail and get happy, cause you think they've addressed your issue, while they're saying something entirely different.

 

And thanks for proving my point.

[AlanC9]

This isn't a patch mate... Please read between the lines... this is the BETA TESTING they should have done before release and never did because they wanted to hit the November sales. THIS IS THE BETA TESTING. And it is incredible that beta testing for the game is done FOUR MONTHS post launch..

This is silly. They're testing a patch.

[TammieAZ]

And thanks for proving my point.

 

I 100% agree with what you posted...

[Xyxlplic]

This isn't a patch mate... Please read between the lines... this is the BETA TESTING they should have done before release and never did because they wanted to hit the November sales. THIS IS THE BETA TESTING. And it is incredible that beta testing for the game is done FOUR MONTHS post launch. 

 

Also please read carefully. ONLY participants will have access to the Black Emporium. And this is ONLY for PC players until.... we don't know. You just find a link, read a title, wag your tail and get happy, cause you think they've addressed your issue, while they're saying something entirely different.

You really need to read that article again, preferably without the spittle in your eyes from your ranting.

[DarkAmaranth1966]

They are setting up a closed Beta for the Black Emporium patch. Yes, good, that means the same betas will be able to test ALL future content for them and, will have a way to communicate directly with the devs. Betas will work WITH them to fix issues, or find workarounds where required BEFORE the bulk of the players ever see the content.

 

It's a formula for a fabulous game and, a wonderful experience - a game built by EA/Bioware, tested, influenced and improved by everyday people who play the game because we like the game. More people means more ways to do things in game will be tried before release, and, the betas will find hidden issues devs miss. We won't know hoe they thought about doing things, we just go do it our way and see what happens and, that's where you find glitches, minor details that need attention and exploits.

 

And FYI Beta means it is coming to the game for everyone AFTER the betas test ti and, the devs fix any bugs, exploits or glitches the betas find. Sometimes that's a few weeks, sometimes it's a year of testing, fixing, testing, reworking, testing again.

 

And yes, they did address exactly what I've been saying - a way for the devs to interact and get feedback form players w/o the argument, flaming and such of the open forums, a way that leaves them in control of who they communicate with, and lets them quickly remove jerks and non constructive/ not helpful people from the mix. It also rewards mature, sensible, wiling to try to understand and learn players who are willing to test this stuff FREE of charge for them for being decent people and playing the game, and talking rationally, constructively with devs. (and no mature does not be older in years, some teens are more mature than some 50 year olds.)

 

I know many of you have never been a beta for a game. It can be frustrating, annoying, make you pull you hair out when something isn't working or is causing CTD, even BSOD, major lag etc... and you need to try different things, reboot, and do it again. Reload a different save, try a differ approach etc... but it can also be rewarding, you learn a bit about the inner workings of the game, you get to know the devs, even share a laugh now an then and, maybe get to hear one say "Oops, forgot that when I wrote that bit." And in the end, when the content goes live, you smile, knowing you and many others helped the devs make it a better game. That's your reward, you had a part in making it better for everyone that plays the game.

[Octarin]

You really need to read that article again, preferably without the spittle in your eyes from your ranting.

 

Niiiiiice.... that's the pot calling the kettle black.... I'd laugh, but it's more sad than funny really.

[Octarin]

And thanks for proving my point.

 

You think waiting for four months straight for a game to become playable is the definition of entitlement? 

[Fast Jimmy]

And what good they obtained in being more open? In being more inclusive with the fanbase? They created a spoiled generation that think they have a divine right of being part of the process that create a game.
 
Taking again my example who took the blame for the inclusion of gamepad on PC (because the root of all the bitching about control over the PC is that) and the following compromise that had to be made?
 
The gamers itself (the one who demanded no pretended it) ? **** NO, HOW BIOWARE DARED TO MAKE A GAME THAT DOESN'T REVOLVE AROUND KEYBOARD AND MOUSE.

Yeah... I'm not sure that the hyperbole, generalizations and overall contempt in that post is really helping the argument that the toxicity is coming from Bioware haters alone.

[SofaJockey]

** OP **

 

Might be worth changing the title of the thread OP,

seems rather out of place consider all the listening that BioWare have been doing recently 

[Fast Jimmy]

They are setting up a closed Beta for the Black Emporium patch. Yes, good, that means the same betas will be able to test ALL future content for them and, will have a way to communicate directly with the devs. Betas will work WITH them to fix issues, or find workarounds where required BEFORE the bulk of the players ever see the content.

It's a formula for a fabulous game and, a wonderful experience - a game built by EA/Bioware, tested, influenced and improved by everyday people who play the game because we like the game. More people means more ways to do things in game will be tried before release, and, the betas will find hidden issues devs miss. We won't know hoe they thought about doing things, we just go do it our way and see what happens and, that's where you find glitches, minor details that need attention and exploits.

And FYI Beta means it is coming to the game for everyone AFTER the betas test ti and, the devs fix any bugs, exploits or glitches the betas find. Sometimes that's a few weeks, sometimes it's a year of testing, fixing, testing, reworking, testing again.

And yes, they did address exactly what I've been saying - a way for the devs to interact and get feedback form players w/o the argument, flaming and such of the open forums, a way that leaves them in control of who they communicate with, and lets them quickly remove jerks and non constructive/ not helpful people from the mix. It also rewards mature, sensible, wiling to try to understand and learn players who are willing to test this stuff FREE of charge for them for being decent people and playing the game, and talking rationally, constructively with devs. (and no mature does not be older in years, some teens are more mature than some 50 year olds.)

I know many of you have never been a beta for a game. It can be frustrating, annoying, make you pull you hair out when something isn't working or is causing CTD, even BSOD, major lag etc... and you need to try different things, reboot, and do it again. Reload a different save, try a differ approach etc... but it can also be rewarding, you learn a bit about the inner workings of the game, you get to know the devs, even share a laugh now an then and, maybe get to hear one say "Oops, forgot that when I wrote that bit." And in the end, when the content goes live, you smile, knowing you and many others helped the devs make it a better game. That's your reward, you had a part in making it better for everyone that plays the game.

A good model. One I'm sure some wish they would have rolled out a little earlier, but good nonetheless.

I would question that if they had been planning this Beta patch concept for a while (I can only assume they have - rolling out a beta program isn't done overnight), they needed to play such a "cloak and dagger" approach, though? Instead of keeping quiet about nothing until a patch releases, then clamming back up again immediately afterwards.