Thanks for the clarification 
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No, there is more than one mod. Draco is the only one I knew the name of. If you go to the starting page of the BioWare forum and scroll down to the very end, there is a "Das Moderatorenteam" link right above the forum users who are online. Or you could simply click here . You can see the moderators of all forums there. The German forum has currently three, including Draco, although one of them was last online in April 2014.
After I read your posts again I get your frustration. But I believe that feedback is still collected and passed on. That's why they added a feedback & suggestions subforum. However, I completely understand why people feel that they are left in the dark because there is no response. Not in the German forum anyway. So, the problem is that you really don't know if your feedback is actually collected and passed on because there is never any response. To have a little bit of reassurance once in a while would be nice, I get that. And you are not the only one who feels that way. Some users in the English forum were frustrated, too, because they were not happy with the lack of communication. However, one of the developers has recently explained that decisions about the game are internal ones. So, as others have pointed out, the forum is mainly a place for the fans to hang out.
To conclude, I would like to add that the upcoming release of patch 5 - The Black Emporium - is living proof that feedback is indeed gathered.
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