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Biowar, with respect: This is not nice


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#26
Kinom001

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You seem to be the only person left who wants to defend Bioware. It was obvious back during the incident that it was a short term thing to shut us up. Every day I am on here, I notice there are almost 0 Bioware employee posts. I don't care either way any more but you're blind if you can't see they don't care that much. Oh man they posted a few times today, they communicate so well. 1 day over the course of weeks/months means nothing. If you ate nothing but fast food 95% of the time it doesn't mean you are healthy because once or twice you had a salad.

She's really not. It's just that most of the people who will defend BioWare have given up on the forum, not the game.


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#27
akots1

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Correct me if I am wrong since I've only been reading the forum since around 2010 so things may have been very different prior to that time, but I can't ever recall a time when BioWare employees posted a lot. .

Nope, it were same on the blue old forum prior to social. IIRC, maybe David Gaider posted a lot more and there was tech support but otherwise, it was very quiet.

 

Also

 

 

Perhaps what you really want is to be a Community Manager yourself?

 

I could see it being frustrating if you perceived the role of the forums as a way to "get a response" from the dev team about anything, whether it be a complaint or an attempt to engage the team in some kind of discussion about our future plans. That's really never been its role, but it seems you think it should be-- or at least be more active it engaging the folks who choose (for whatever reason) to hang around here? Fair enough. Personally, I'd see any kind of organized effort to engage in that discussion as too much effort for far too little gain, with most of the time likely to be spent correcting misunderstandings or policing...but that's not for me to decide. My only decision has been that I don't spend my free time doing it any longer.

 

 


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#28
actionhero112

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This level of Dev interaction for a multiplayer game is quite low and I'm not surprised people are disappointed with the infrequency of said interaction. 

 

It almost feels as though multiplayer was something tacked on as an afterthought and no one really cares about the multiplayer part of the game.

 

You don't cultivate a loyal playerbase by ignoring them haha. 

 

EDIT: though it looks like there is some interaction now which is good. If frittz does really post 2-3 times a week, even if it's total bs, it makes me feel better.



#29
Cryos_Feron

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Pretty much any ability ring that doesn't change the tooltip of the ability it's supposed to modify doesn't  work. 

what does that mean? Tooltip? THANKS



#30
DragonRacer

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She's really not. It's just that most of the people who will have given up on the forum, not the game.

 

Thank you.

 

And I might add that many of them (not all) have given up on the forum not because of BioWare's level of activity or inactivity, but because there is so much rampant negativity everywhere (I'm talking about the entire forum here, folks, not just the DAMP forum). Scuttlebutt is a torment many days. Legitimate complaints and constructive criticism are valuable things and need to be said. But a lot of what actually gets posted comes off as broken records repeating endlessly (posts that have literally been copy-pasted across multiple threads) and/or people bombing any positive thread as soon as it's created. Nobody is allowed to have a positive opinion in any way whatsoever. Only despair and anger seems allowed. There are definitely issues with the game - both SP and MP - that need to be addressed, but there are also some positives, too. But basically not being allowed to talk about them honestly wears one down after a while.

 

I have lots of friends that I basically use Twitter to keep up with because they've been driven away from these forums by their fellow fans.


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#31
Cryos_Feron

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She's really not. It's just that most of the people who will defend BioWare have given up on the forum, not the game.

 

sorry but that's too simple.

You are taking the easy way out



#32
actionhero112

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what does that mean? Tooltip? THANKS

On your abilities tab there is a description of an ability with relevant information to it, such as it's duration, damage, etc. If there isn't an increase in percentage or the duration time, the ring hasn't worked.

 

For example I have a Twin Fangs ring.

Unequipped the Tooltip looks something like

 

2 hits of 200% damage 

200% extra damage if used while flanking

 

After equipping  the ring it looks like

 

2 hits of 266% damage

200 extra damage if used while flanking. 


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#33
Kinom001

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Thank you.

 

And I might add that many of them (not all) have given up on the forum not because of BioWare's level of activity or inactivity, but because there is so much rampant negativity everywhere (I'm talking about the entire forum here, folks, not just the DAMP forum).

Exactly. I stopped visiting the forum as often because of the incessant complaining. I typically read the forum on Friday-Sunday for the events and just avoid it for the rest of the week. I'd rather avoid the forum than read the same people posting the same complaints in every thread.

 

I'd rather just play the game.


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#34
Jeremiah12LGeek

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You seem to be the only person left who wants to defend Bioware.

 

I'm not sure that common sense even qualifies as "defending BioWare." Pointing out something that can be confirmed with two seconds of checking the forums seems like something pretty straightforward that anyone could do.

 

I don't care either way any more but you're blind if you can't see they don't care that much.

 

One could argue that you are blind to anything that doesn't fit with your existing assumptions. If someone points out that developer interaction exists, you close your eyes and say, "No, it doesn't."

 

1 day over the course of weeks/months means nothing.

 

To you. Besides being an inaccurate statement regarding the amount of interaction, you are also not speaking for everyone.


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#35
Guest_Mortiel_*

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I'm sure that's true for all jobs where you have to deal with clients and you offer a service, and that's why PR is so, so important. The big difference is that I don't see my money in advance, so maybe that's the problem. 

 

With respect, your career sees the process from a different perspective. Let me explain:

 

The experience you are using here would be more akin to BioWare developing the game before releasing it. They likely have to give periodic updates to EA regarding the status of development, as EA is essentially the "client" that is spending the money.

 

To better relay the example: As a architect, you design buildings. The direct comparison to the forums here would be if you designed a commercial building. A business then opens in the building. You then received a ton of feedback from the customers of the business about things wrong with the design of the building.

 

I just wanted to clarify this.

 

 

You seem to be the only person left who wants to defend Bioware. It was obvious back during the incident that it was a short term thing to shut us up. Every day I am on here, I notice there are almost 0 Bioware employee posts. I don't care either way any more but you're blind if you can't see they don't care that much. Oh man they posted a few times today, they communicate so well. 1 day over the course of weeks/months means nothing. If you ate nothing but fast food 95% of the time it doesn't mean you are healthy because once or twice you had a salad.

 

Not at all. Most of us prefer to focus on a real message to BioWare rather that creating multiple threads in one day about how bad things are.

 

I do always enjoy people that are taking a narrow-minded approach accusing others of being blind, however.

 

I edited out the obviously diversionary comparison for you.

 

Thank you.

 

And I might add that many of them (not all) have given up on the forum not because of BioWare's level of activity or inactivity, but because there is so much rampant negativity everywhere (I'm talking about the entire forum here, folks, not just the DAMP forum). Scuttlebutt is a torment many days. Legitimate complaints and constructive criticism are valuable things and need to be said. But a lot of what actually gets posted comes off as broken records repeating endlessly (posts that have literally been copy-pasted across multiple threads) and/or people bombing any positive thread as soon as it's created. Nobody is allowed to have a positive opinion in any way whatsoever. Only despair and anger seems allowed. There are definitely issues with the game - both SP and MP - that need to be addressed, but there are also some positives, too. But basically not being allowed to talk about them honestly wears one down after a while.

 

I have lots of friends that I basically use Twitter to keep up with because they've been driven away from these forums by their fellow fans.

 

BSN can be a really deplorable place sometimes. I myself have fallen victim to posting negative comments, only to read them later and shamefully hide them.

 

Sadly, though, I think that is more a statement to the internet in general. Go read some Youtube comments. It makes BSN look like a shiny font of intelligence and civility.


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#36
DrKilledbyDeath

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I am not going to beat a dead horse here. If you think this the way the gaming industry treats people these days is good customer service, you have never worked in a job where you have customers. That, or you do but are just terrible at your job. I, like veramis, do not care for them to try and communicate now. I'm just speaking the truth. They treated us like little children back when the Penguin stuff happened and if you don't think they didn't you aren't smart enough to know when someone is trying to manipulate you.

 

" folks who choose (for whatever reason) to hang around here?"

 

This is what they think of us. All of us. Comes off like they think we are a bunch of losers with nothing better to do. You want to keep defending that? Go ahead. It's pretty damn obvious where we sit. And it's pretty ****ed people still follow them like sheep.


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#37
Guest_Mortiel_*

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I am not going to beat a dead horse here. If you think this the way the gaming industry treats people these days is good customer service, you have never worked in a job where you have customers. That, or you do but are just terrible at your job. I, like veramis, do not care for them to try and communicate now. I'm just speaking the truth. They treated us like little children back when the Penguin stuff happened and if you don't think they didn't you aren't smart enough to know when someone is trying to manipulate you.

 

" folks who choose (for whatever reason) to hang around here?"

 

This is what they think of us. All of us. Comes off like they think we are a bunch of losers with nothing better to do. You want to keep defending that? Go ahead. It's pretty damn obvious where we sit. And it's pretty ****ed people still follow them like sheep.

 

Let's clarify something: You are not speaking the truth. You are speaking your opinion.

 

There is nothing wrong with speaking your opinion, just please understand the difference.

 

Back on what you actually said:

 

Speaking from experience, software development is not a customer-facing industry. The sales and support side may exist depending on the product, but the developers rarely speak to end users. This trend in the gaming industry of developers being at the "front lines" is new, and honestly viewed with a bit of disdain by other developers. To them, it sets a dangerous precedent of businesses no longer seeing the need for proper customer service or community relations, instead relying on developers to do both jobs. Yes, I am one of those developers that thinks this.

 

I will admit... Blair, Derek, Graham, Allen, and even Amelia have done a fantastic job at trying to interact with us. It's not their job. They still have to be doing their actual work while they post here. You get the feeling you being treated dismissively? It's probably because they are juggling several other things aside from people on the forums "demanding" answers.

I still stand by the point I made long ago that BioWare needs a Community Management team. At least one person for each multiplayer game.


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#38
DrKilledbyDeath

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Call it like I see it, it may be my opinion but I'd bet my life there is a lot of truth to it.

 

And I'll clarify on my end. I'm not stupid, when I make reference to Bioware I'm not speaking only of the people developing games. That's ridiculous. I don't expect them to come here and post. It's called public relations, I've said in many other threads there are people you can hire for this. My opinion on that regard would be they don't care enough about forums to waste time and money on that. Go read the Gaider quote and try to tell me any other explanation that makes sense. Like I said before, I can live with things like this because it is what it is and me personally, I can't change it. I chose to buy the game and I can get rid of it any time; that is what I can control. But I won't pretend I'm not fully aware of the situation, I won't ignore it or be naive about it.


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#39
TheThirdRace

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Correct me if I am wrong since I've only been reading the forum since around 2010 so things may have been very different prior to that time, but I can't ever recall a time when BioWare employees posted a lot. You'd get some posts here and there occasionally over the weeks. Which is about the level of activity I have seen in here since "the incident". So, I'm just having a hard time understanding why people are saying they aren't posting on the forum when they clearly are, as if there were some sort of golden period in a bygone era where they posted multiple times a day everyday. Their activity level seems to be at around the same level as it's always been from my observation of the past several years. If you feel that level is insufficient, that's fine and your opinion. I would personally like to see them interact with us more as well.


To be fair, even if they were posting at the same rate now as they were in ME3MP days, the content of the posts are very different.

In ME3MP we had some interactions on problems encountered, opinions by the devs, devs asking questions to solve problems, we even had devs asking to join lobbies. Brojo was a pillar of the community, the balance changes made people cry and rage but at least devs were interacting.

In DAMP we have devs that talks about the weather, how they created the map (interesting but does that helps us in any way?), how it's not their fault and how they don't "have" to communicate with us (which is true, but then again, is it of any usefulness to us?), how they're working on fixes (we don't know which one and when they'll be delivered but hey they're working...), etc., etc., etc.

Saying they're posting the same as in a by gone golden era is somewhat not accurate when considering what they're actually posting.
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#40
smooth_operator

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I read somewhere that the Barrier ring actually decreases the cooldown 30% instead of the duration.  I personally use the staff of dynamo and the stats are loaded on it, but I always wonder about that 20% damage if not being attacked for 5 seconds.  I feel like that would be the best staff on the game if that worked properly, but i'm not sure though.  There is another staff I think scorcery that grants +20 magic on kill. I wonder if that works.



#41
TMB903

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I read somewhere that the Barrier ring actually decreases the cooldown 30% instead of the duration.  I personally use the staff of dynamo and the stats are loaded on it, but I always wonder about that 20% damage if not being attacked for 5 seconds.  I feel like that would be the best staff on the game if that worked properly, but i'm not sure though.  There is another staff I think scorcery that grants +20 magic on kill. I wonder if that works.

SOTD is broken and isn't working as it's description implies. Fury of the Veil and Deathward (my personal favorite) are great alternatives as well.

#42
BioMasika

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I will admit... Blair, Derek, Graham, Allen, and even Amelia have done a fantastic job at trying to interact with us. It's not their job. They still have to be doing their actual work while they post here.


Thanks Mortiel:)

My apologies if I haven't been as active over the last few days. It's been extremely busy recently and at times I feel less talkative than others, no offence is intended.
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#43
Guest_Mortiel_*

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Thanks Mortiel:)
My apologies if I haven't been as active over the last few days. It's been extremely busy recently and at times I feel less talkative than others, no offence is intended.


I personally have not noticed, as I'm often too busy to check. I do know that I talk to you all frequently enough. If your job is half as busy as I assume it to be, you all are nothing short of amazing.

By the way, I heard this rumour that Blair Billy owes Derek beer... That like a Wookie life-debt where I come from. I hope Blair doesn't go bankrupt!


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#44
BioMasika

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If Blair owed Derek (or myself for that matter) coffee then for sure he is bankrupt!
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#45
Kinom001

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sorry but that's too simple.

You are taking the easy way out

Sorry, but it is that simple. It really is.



#46
SofaJockey

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Sorry, but it is that simple. It really is.

 

Yep, it absolutely is.

 

No game is perfect, DAI isn't.

 

But the amount of whining on the forums by mostly the same couple of dozen folk is dispiriting.

 

Those who try to say something positive are not piling in to 'defend BioWare' as such,

I are not on their payroll, nor do I have a psychological need to be a fan boy.

 

 

My wish to comment defensively is largely in response to hyperbole,

whining entitlement, illogic and often expressed with unnecessary rudeness.


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#47
Cryos_Feron

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Sorry, but it is that simple. It really is.


does this mean you approve BioWare's behavior and attitude ??

imagine they had assigned just ONE person who at least corrects in-game tooltips and gives info on what can be fixed timely and what they are working on next.

for a large company this should not be too much to ask for, should it ???

#48
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If Blair owed Derek (or myself for that matter) coffee then for sure he is bankrupt!


My wife will likely bankrupt me from coffee someday... But I can't fault her because I'm only slightly better about it. :-)
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#49
Kinom001

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does this mean you approve BioWare's behavior and attitude ??

imagine they had assigned just ONE person who at least corrects in-game tooltips and gives info on what can be fixed timely and what they are working on next.

for a large company this should not be too much to ask for, should it ???

I neither approve or disapprove of their "behavior and attitude", actually. I'd rather they work on the issues that have been identified. I don't need a dev to hold my hand and talk me through their process.

 

Besides, when a dev does post something in the forum they get dog piled by the ranters and showered with abuse. If I were them I'd avoid this forum, too.


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#50
veramis

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Call it like I see it, it may be my opinion but I'd bet my life there is a lot of truth to it.

 

It's very refreshing to see someone who has his own opinion, lucidly expresses it, and stands by it. Voicing unpopular opinions and being attacked for it is just how it goes, and I would be going against tradition by trying to defend you :).

 

But I'll leave you with this passage from "Do Androids Dream of Electric Sheep".

 

On the screen the faint, old, robed figure of Mercer toiled upward, and all at once a rock sailed past him. Watching, Rick thought, My god; there's something worse about my situation than his. Mercer doesn't have to do anything alien to him. He suffers but at least he isn't required to violate his own identity.