I'm sure that's true for all jobs where you have to deal with clients and you offer a service, and that's why PR is so, so important. The big difference is that I don't see my money in advance, so maybe that's the problem.
With respect, your career sees the process from a different perspective. Let me explain:
The experience you are using here would be more akin to BioWare developing the game before releasing it. They likely have to give periodic updates to EA regarding the status of development, as EA is essentially the "client" that is spending the money.
To better relay the example: As a architect, you design buildings. The direct comparison to the forums here would be if you designed a commercial building. A business then opens in the building. You then received a ton of feedback from the customers of the business about things wrong with the design of the building.
I just wanted to clarify this.
You seem to be the only person left who wants to defend Bioware. It was obvious back during the incident that it was a short term thing to shut us up. Every day I am on here, I notice there are almost 0 Bioware employee posts. I don't care either way any more but you're blind if you can't see they don't care that much. Oh man they posted a few times today, they communicate so well. 1 day over the course of weeks/months means nothing. If you ate nothing but fast food 95% of the time it doesn't mean you are healthy because once or twice you had a salad.
Not at all. Most of us prefer to focus on a real message to BioWare rather that creating multiple threads in one day about how bad things are.
I do always enjoy people that are taking a narrow-minded approach accusing others of being blind, however.
I edited out the obviously diversionary comparison for you.
Thank you.
And I might add that many of them (not all) have given up on the forum not because of BioWare's level of activity or inactivity, but because there is so much rampant negativity everywhere (I'm talking about the entire forum here, folks, not just the DAMP forum). Scuttlebutt is a torment many days. Legitimate complaints and constructive criticism are valuable things and need to be said. But a lot of what actually gets posted comes off as broken records repeating endlessly (posts that have literally been copy-pasted across multiple threads) and/or people bombing any positive thread as soon as it's created. Nobody is allowed to have a positive opinion in any way whatsoever. Only despair and anger seems allowed. There are definitely issues with the game - both SP and MP - that need to be addressed, but there are also some positives, too. But basically not being allowed to talk about them honestly wears one down after a while.
I have lots of friends that I basically use Twitter to keep up with because they've been driven away from these forums by their fellow fans.
BSN can be a really deplorable place sometimes. I myself have fallen victim to posting negative comments, only to read them later and shamefully hide them.
Sadly, though, I think that is more a statement to the internet in general. Go read some Youtube comments. It makes BSN look like a shiny font of intelligence and civility.