15 réponses à ce sujet

[Sonris]

 I just started playing ME2 and every so often my computer will just turn off. Its happened once mid dialogue and twice in combat, no crashes, no errors, just a complete immediate shutdown.

I've been saving often as possible but any fixes or known causes for this rather nasty crash?

[Reanna]

Almost sounds like over heating cpu or gpu issues?

[Yabaloo]

i have the same problem. Guess its the GPU overheating



other thing is its happening everytime i try to unlock the grunt .... guess i won't be using him in this game...

[Rageaholic]

I have these problems randomly as well. In my experience, it doesn't only apply to Mass Effect 2, but practically all games or applications that stress out my system.



I don't have any outstanding advice on how to fix the problem (I actually overclock my GPU and CPU more after it happens to alleviate it, believe it or not). What I can recommend though, is a CHKDSK after your machine has crashed like that. Those crashes can cause other problems to creep up, especially with other data (games/apps) on your hard drives.



Open a run command (Start > Run > CMD), and type in "CHKDSK C: /r" in the DOS-like box to schedule the CHKDSK to run on the next system restart. They take a while to go through, but can save your ass hours of time if you consider what could end up happening to your machine.



You can also get a CHKDSK scheduled by going to Computer > Right Click your HDD > Properties > (opens new window) > Tools tab > Click "Check Now" under the Error Checking area > Check both boxes > and hit the Start button. It'll say the drive is in use, and will ask if you want to check it next time the machine reboots. Say yes.



I'm a computer technician by trade, and this problem is one that I see on a daily basis. The vast majority of them end up being a Critical Kernel-Power error, Event 41 in the system event logs. The problem has plagued my machine, and many machines I've serviced over the last handful of years since late Windows XP/Early Vista times.



I have a feeling that it directly relates to how much electricity modern PC's are demanding. It seems people who run their PC's on 15 amp circuits (as opposed to 20+ amps) get this problem a hell of a lot more. I'd suggest looking into a battery backup unit/uninterruptible power supply, which not only obviously gives you power through blackouts, but also regulates power fluctuations.



Alas, I haven't taken my own advise yet. So take it with a grain of salt. I just live with the problem, personally.

[Gorath Alpha]

No one adding comments in this thread paid any attention to Chris' message, pinned at the top. None of you has provided details on any useful information, not your OS, not your hardware, not the specifics of your symptom, so of course there is no way to approach the subject diagnostically.

Each should have started his / her own message thread, following Chris' outline.

[tx14lolz]

failing psu surely.

[Gorath Alpha]

tx14lolz wrote...

failing psu surely.

That would have been my first guess for the last one of the three members who added comments to the thread, prior to my request for better information from all four, yes. 

Gorath
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Modifié par Gorath Alpha, 13 février 2010 - 05:04 .

[Brendo73]

I have the same problem, I am running an Alienware box with windows 7 64bit, ATI 4870x2 4GB ram

I have tested my box with 3DMark 03 and stressed the hell out of it and even though the temp went very high no crash. It only crashes with ME2, I also play Fallout 3 with no issues.

I initially thought it was a power issues but after the 3dMark test that coulod not be the case.



system specs

core 2 quad 9400 2.66 38c

4GB dual channel ddr3 533mhz

evg 132-ck-nf79 motherboard

ATI Radeon 4870x2 2GB ram dual GPU - during 3dmark 70c

Seagate 250GB SCSI HDD

Creative XF-FI sound card



I have installed all the latest drivers as well and no use, still shutsdown, bang dead. No issues starting again or using normally.



any help would be appreciated.

[Gorath Alpha]

Use something like PRIME95 to stress out a system, if it seems necessary, but the fact of the matter is that only hardware type problems result in the sudden total shutdown of a system.

[Brendo73]

Gorath Alpha thanks for the advice I have run the tests of prime95 and my CPU temp reached 56c no higher and only went up to that most of the time sat around 49c.



my system was 39c steady

MCP temp 65c steady

Aux temp 36c

memory ran ok and no errors or shutdown occured ran for 30 minutes.



temp results from speedfan and Nvidia tools



also of note I reinstalled Fallout three as I was incorrect in stating it ran fine and it shutdown the pc after 10 minutes. I upgraded the OS to windows 7 64bit and had not run the game since. The pc did do this under vista 32bit with Modern warefare for a while then went away.



If the issue is hardware what other tests can I do to try and identify which hardware?



really annoying not to bve able to play my games as I am studying and working full time and get very limited time to play these days and with this happening waste a lot of that time.



any further help would be appreciated

[Brendo73]

also my GPU is sitting at 48C

[Gorath Alpha]

Name your power supply's brand, model, 12 Volt amperage rating, and age, please.

[LeoInterVir]

Ironically the problem sounds like it can be the power supply, memory, or graphics card.

I could even say it might be a conflict in windows. Try playing some videos on the web and from dvd to see what that does.

[Brendo73]

Alienware NPS-1000AB B (1000W) newton power

1000w Max

max combined power on +12VA to +12VE is 950W



it is one year old

[Brendo73]

my replies are late as I am in Australia

[Brendo73]

I can play dvd ok and use youtube and other videos fine.

dxdiag had this



The file atiu9p64 aticfx64 aticfx64 atiu9pag aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.



so I have downloaded the latest ATI drivers and will see how that goes