The last few are exaggerations as of right now. In a few years, maybe not so much. It wasn't that long ago that the (now ex) head of EA seriously contemplated charging players to reload in FPS games. Bioware themselves are known for holding back on-disc content and charging for it as dlc.
And people wonder why CD ProjektRED are so well respected and beloved by their fanbase. Problems are never ignored and quickly patched, in touch with what the community wants. Free dlc both large and small. No DRM, their ultimate editions are packed with content and are actually worth the price. This breeds goodwill and ensures people WANT to buy their stuff and support their continued growth and success.
Too bad CD Projeckt Red has not made a good game yet. Or at least, a good game that's fun to play.
Outside of that dig to them, in all seriousness yes it's good that they can do patches and be in touch with the community, although their focus is PC primarily vs console, which I see as fair game since BioWare has been focusing on Console vs PC. Truth be told, folks over value companies too much, CD Projekt Red included. If GOG.com wasn't such a huge success, I doubt The Witcher 2 would have been as good as it turned out for some folks, especially considering how bad the first game was. Its basically pulling the Valve style of production and revenue stream...which is likely why EA is following suit with the service model in many ways.
And for the record, the audio of Riccitello was taken out of context from a business meeting about what monetization and service models can do. Riccitello knew that would not fly in the end, and it still doesn't fly in the end of course, outside of iOS and mobile phones.
Context again of course is important. If you honestly think a company was going to make a mandatory feature to be "pay for each reload," you do realize that would have that guy fired right? If you look at the monetization seen in games like Dead Space 3, Mass Effect 3, Inquisition, its non-obtrusive and optional like it should be, unlike Assassin's Creed Unity where we had three different economies and some real game content locked from it.
Of course there is larger macro-economics going on in the background here but that's besides the point really...