I'm an european and i recieved my CE copy yesterday, installed, redeemed codes and downloaded the dlc's, bought the wardens keep dlc for 560 points, and started playing.
Everything worked great, except for now that I start the game again all the dlc's are gone and in-game items are gone, and the stone prisoner dlc(which came with the CE) and wardens keep are available for download...
And ALL of my dlc's are listed as "unauthorized" and have dissapeared from the game, I have saves that shows shale standing next to me, and I have alistair in a warden armour from wardens keep, yet when I load the save shale isn't there and everything else dlc related have dissapeared.
Anyone else encountered this?
Or if I can get a dev response?
I don't know if I activated my game too early or something?
"Unauthorized DLC" ???
Débuté par
tomtefar
, nov. 05 2009 06:54
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#2
Posté 05 novembre 2009 - 06:57
Fernando Melo
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- BioWare Employees
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This will happen if the game thinks a different player/account is playing, than the one that downloaded the DLC.
You don't need to be online to play the game/DLC, but you need to remain in the same player profile/account - in the main menu, at the bottom left of the screen under 'Log In' button it'll list the email address of the current account. Make sure that is the same email/account used to purchase/download the dlc.
Alternatively, just login again with that account and it should re-authorize all the dlc under that account. You should then be able to logout again.
You don't need to be online to play the game/DLC, but you need to remain in the same player profile/account - in the main menu, at the bottom left of the screen under 'Log In' button it'll list the email address of the current account. Make sure that is the same email/account used to purchase/download the dlc.
Alternatively, just login again with that account and it should re-authorize all the dlc under that account. You should then be able to logout again.
#3
Posté 05 novembre 2009 - 07:01
Fernando Melo
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- BioWare Employees
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It won't do that on 360 - it'll work as any other DLC there which means any gamertag on that box will be able to play it.
#4
Posté 05 novembre 2009 - 07:06
Fernando Melo
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- BioWare Employees
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We designed that way on PC. The PC game doesn't have a similar account concept as a gamertag so it needed to be handled differently.
#5
Posté 05 novembre 2009 - 07:24
Fernando Melo
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- BioWare Employees
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Not sure if I'm following.
So now no content is unauthorized? It all exists in Installed tab, and is enabled?
And reloading a previous save no longer has dlc items in it? Or starting a new game?
So now no content is unauthorized? It all exists in Installed tab, and is enabled?
And reloading a previous save no longer has dlc items in it? Or starting a new game?
#6
Posté 05 novembre 2009 - 07:48
Fernando Melo
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- BioWare Employees
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- 639 messages
Hmm, if that works you should be able to go to admin tools, services, find the updater service and right-click - there should be an option to set it from 'manual' to 'automatic' (you may need to hit Properties first).
