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ME2: Game Freeze


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#1
lordvapor

lordvapor
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  • 3 messages
Everytime I select create new character the game freezes on the loading screen

physical disk collector's edition:Gamestop
MassEffect2.exe v1.00
System specs
------------------
System Information
------------------
Time
of this report: 1/26/2010, 01:22:20
       Machine name: TESLA
  
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100)
(7100.winmain_win7rc.090421-1700)
           Language: English
(Regional Setting: English)
System Manufacturer: System manufacturer
      
System Model: System Product Name
               BIOS: Phoenix -
AwardBIOS v6.00PG
          Processor: AMD Phenom™ 9850 Quad-Core
Processor, ~2.5GHz
             Memory: 4096MB RAM
Available OS
Memory: 4094MB RAM
          Page File: 1630MB used, 6556MB available
       
Windows Dir: C:\\\\Windows
    DirectX Version: DirectX 11
DX Setup
Parameters: None
   User DPI Setting: Using System DPI
 System
DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    
DxDiag Version: 6.01.7100.0000 32bit Unicode

#2
Samreay

Samreay
  • Members
  • 38 messages
Okay, got a late post here, did you ever manage to fix it, I am having the same problem.



Specs: Also Quadcore, also Win7 64bit Ultimate, also 4gb ram, with 9800GTX. I never found a solution to this, I ended up having to download the Gibbed Mass Effect 2 Save Editor to manually create a new game, as it appears I could load a game fine, just not create a new one (try downloading a saved game off the net and seeing if you can load that).



Also, try adding the -nomovies parameter to the end of a shortcut to MassEffect2.exe, try that and see how it goes.



Apart from that try:



Updating Graphics Drivers

Updating Sound Drivers

Disabling Sound in the configuration

Updating .NET framework

Updating C++ Package

Open Msconfig and disable all non microsoft services and all startup programs, and run it then to test for software clashes.



If these all fail, try forcing a close on MassEffect2 when it freezes. For me it froze when I selected a new Male Character, but crashed when I selected a Female Character. Basically, try to get the dialogue box for "Mass Effect 2 has stopped working", as it will create a dump file then so long as you hit the Close Application (or similar) tab on both of the pop ups. The crash dump it makes will be found in Documents/Bioware/Mass Effect 2/BIOGame/Logs. If you manage to get that, can you post the latest unreal**(whatever)***.dmp on a site and send me the link, ill download it and run a diagnostic on it (or if you have WinDbg you could do it yourself, but you may not be familiar with it).



If you manage to find another solution to the problem please let me know.