Hey all, I have already chipped in my vote for the polls regarding this issue as well as posted in another thread that was locked due to this one being here. I didn't want to lazily repost what I had said, nor did I feel content in just bumping the thread with another "Me too!"
Instead, I wanted to give a little something. A lot of Mass Effect fans have grown to love their recreation of Shepard. They have put all of the emotional weight on seeing this face say things and give expressions in ways that not many games have been able to replicate. The bond between Shepard and the player can be a very strong one. Bioware should be proud that they have been able to take Shepard and make him/her a memorable, personable character instead of leaving him as a static, boring bald space marine.
Which is why for many of us, the giant step backwards taken by giving out exclusive and well designed unique armors without removable helmets is so staggering. Some people may enjoy having their Shepard hide behind a helm of cold steel or freaky collector skin, but as is made obvious by the countless threads and massive poll responses, a lot of people feel the opposite way. All of them have been forced into a choice that isn't exactly fair to them: Experience your Shepard helmetless but only in the basic N7 Armor, or get some cooler and more interesting armor but be forced to be disconnected from the emotional connection you have put into your Shepard's face.
The animation team has done a fantastic job allowing these personalized Shepards the ability to converse and convey emotion without looking inhuman. This has left an obvious imprint on the community. Somewhere along the line, things got tripped up and a few people working on Mass Effect 2 missed the memo that the faces shouldn't always be covered up by a helmet. And somehow this carried all the way into the finished product, and it has left a lot of people unhappy. Not content with the oversight, many have expressed their interest in seeing this error fixed by allowing the helmet to be removed, among other options. The response from Bioware was simply that this was "
not a bug, but a design choice".
Obviously, this isn't the answer the people deserved.
No one said it was a "bug" as in a coding screwup that caused undesired results. I think everyone who is on the "Helmet Toggle" side agrees that the design choice was a bad one, as it kills the immersion (drinking, kissing, etc) as well as disconnects players from their Shepard. Right now these people have a Hobson's Choice. They can either A.) Wear the armor or B.) Leave the armor to rot in Shepard's quarters. You've given the players a gift, Bioware. Collector Edition owners get the Collector's Armor, Pre-orderers get the Inferno or Terminus armors, Dragon Age owners get the Blood Dragon armor, and now we have the Cerberus Assault armor made available for free for all with a Cerberus Network pass. That is a lot of armor that is being passed up by players, and artists whose work is going to be for nothing because players do not want their Shepard's face covered by anything. Shouldn't you be doing something to make the vocal majority happy, and allowing those artists who created these awesome armors their due by having their work used again.
This is what we want to see, Bioware. This is what the players have in mind, and I think it can only be beneficial to players to give them the choice of being able to dress up Shepard in your custom bonus armors without having to lose that which makes him/her so human. You can click on the pictures to get a larger version so you can see my sloppy photoshop jobs in greater detail.




You've shown us through the Inferno and Assault armors that Shepard's face/head is still part of the all-in one model. So it is not impossible to create a way to hide the helmet part of the model and allow our Shepard's face to be visible through it. We've been asking you to find a way to do it and despite my messy photoshopping I'd like to hope you would think the end result worth it as well. And hopefully my pictures can bring some relief to the people who really hope that they can see their Shepard in these armors without a helmet one day, both PC and 360 users.