3 réponses à ce sujet

[Jinque]

PS3 users....make sure your PSN/EA/SocialNetwork emails all match....

I have 2 EA accounts: one at yahoo and one at gmail. (no idea when/why i made the gmail one, i don't use it.)

I have 1 PSN account, at gmail.

I created the SocialNetwork login linked to the yahoo address, because its the main one I use for EA.

However my PSN account was auto-linked to the Gmail EA account, and I can no longer remove the PSN Persona that is associated with that Gmail EA account.

My DLC codes were redeemed on this website, and so it's attached to my EA yahoo account, which is not attached to my PSN persona because that's attached to my EA Gmail account.

So.... I think the following options are:
1) Get SocialNetwork to unlink from my yahoo EA and link to gmail EA instead
2) Get EA to unlink my persona from the gmail account and move it over to the yahoo account

Which solution is possible, if either, so that I know who to go bug?

[Jinque]

Before anyone suggests....



I can not change the email for SocialNetworks, there is no option

I can not delete the PSN persona from the gmail EA account, there is no option

I can not associate the PSN persona with the yahoo EA account because it's already associated

Changing my yahoo EA account to have the gmail email address, and then reloading the game does not move the persona, it's stuck where it is

[Fernando Melo]

Try going to profile.ea.com and logging in with your gmail account (the one you use on PSN).



Once logged in click on your email address/name at the bottom of the screen - it should take you to account profile / preferences.



I believe there may be an option there to manage that sort of thing yourself. If not, EA support is your best bet as they have access to everything under your accounts.

[Jinque]

Thanks, but the EA account manager does not provide any option that could resolve my issue. You can add personas, but as I stated I can't add the PSN again since it's already associated. You can change your email, but again that doesn't do anything to the already associated PSN Persona.



I will see if they can transfer my PSN persona over.