70 réponses à ce sujet

[Xiolyrr Zoharei]

Kind of funny to see people on Bioware forums, informing other BSN users of Bioware's response to an ongoing issue by posting links from Reddit with Bioware reps replying to gamers on Reddit forums while Bioware reps ignore the hundreds of pages threads of questions and complaints on their own forums.

 

Why even bother having these forums at all? Might as well redirect everything over to http://www.reddit.com/r/dragonage/ since that's where Bioware devs and reps seem to read, reply to and actually interact with paying customers.

[Gileadan]

This forum is a venting chamber post launch and an occasional promotional stage pre-launch.

 

Wait, does that mean that it's Reddit where BioWare picked up the good idea to "fix" SP exploits first while banter can still go the way of the dodo and seemingly recruited agents shirk their duties?

[Panda]

What does BW devs do in Reddit? o.O

[Icy Magebane]

That's a good question, but I'm not really sure what would be gained if they did post here... they aren't going to change anything about the game and I'm willing to bet that anything they did post would just be a defense of what they came up with.  So what's the point?

[Xiolyrr Zoharei]

What does BW devs do in Reddit? o.O

 

For one thing, they seem to actually respond to inquiries and engage in conversations. Like in this link for example.

 

http://www.reddit.co...s_up_with_this/

[Zobert]

Interesting....bye guys!

[Farangbaa]

You honestly have to ask?

It's because people on here constantly act like Bioware is committing a crime against humanity.

[Kantr]

They do reply. see the red bioware tags.

 

They do monitor the forums as they've said in interviews but they've gone down in quality and while they're better than during ME3 its still not great.

 

BSN has a bad reputation. 

[kalasaurus]

BiowareMod03 is pretty active here 

[Geth Supremacy]

You honestly have to ask?

It's because people on here constantly act like Bioware is committing a crime against humanity.

 

This is true.  They were pretty active (at least in the MP section) until recently and then that was the end of it.

 

The MP of DA is.......there are perfectly valid reasons people feel the way they feel, but some of it was whiny and it was taken too far.  I understand why things are they way they are, but not all of us are so whiny. (at least in the way things went fairly recently)

 

That said I will be the first one to say how bad some of the decisions were with DAMP.  How its a step BACK from ME3MP.   It's ME for me from here on.

[Xiolyrr Zoharei]

You honestly have to ask?

It's because people on here constantly act like Bioware is committing a crime against humanity.

Why because some BSN users are voicing legit concerns about a game they paid for? Sure it's unrealistic to expect Bioware to repspond to every single question or complaint, but Reddit users are voicing similar concerns. Yet Bioware seems to respond more frequently over there. You can see by browsing this forum, Bioware only responded to three threads on the first page over here. One of those threads being November 2014 when DAI was released, the other being a thread asking for more female love interests.

[CDR Aedan Cousland]

Maybe redditors are bigger kissasses.

[robertmarilyn]

I'm glad these forums are here even if we don't get much interaction from Bioware since other players have been able to help me with problems I've had and I've been able to help others. I don't use Tumbler, Twitter, or Reddit and so far, I've been able to get whatever I need from here. 

[Farangbaa]

Why because some BSN users are voicing legit concerns about a game they paid for? Sure it's unrealistic to expect Bioware to repspond to every single question or complaint, but Reddit users are voicing similar concerns. Yet Bioware seems to respond more frequently over there. You can see by browsing this forum, Bioware only responded to three threads on the first page over here. One of those threads being November 2014 when DAI was released, the other being a thread asking for more female love interests.

It's not the concern they are voicing, it is how they voice their concerns. That Reddit topic is very civil and perfectly reasonable.

In fact, the Reddit topic just asks a question. Where on BSN, the topic would've been "BIOWARE HATES US MODDERS, PROOF INSIDE!!!!" and various other claims of Bioware being criminals in one way or another.

[Xiolyrr Zoharei]

It's not the concern they are voicing, it is how they voice their concerns. That Reddit topic is very civil and perfectly reasonable.

In fact, the Reddit topic just asks a question. Where on BSN, the topic would've been "BIOWARE HATES US MODDERS, PROOF INSIDE!!!!" and various other claims of Bioware being criminals in one way or another.

 

Lol, I can see threads like that being ignored but there are many legit concerns with legitimate intentions from some BSN users to have mature discussions about ongoing DAI issues which can at least be acknowledged by BIoware reps on here. Sure a troll or two may attempt to hijack a thread but they can easily be ignored for the most part.

[Panda]

Pretty disapointing from BW. Their customer service is non-existent, they have outsourced technical help, they barely info about stuff here on forums and now they have switched communications to social media that's not theirs? I have no idea what they are doing really.

[Farangbaa]

Lol, I can see threads like that being ignored but there are many legit concerns with legitimate intentions from some BSN users to have mature discussions about ongoing DAI issues which can at least be acknowledged by BIoware reps on here. Sure a troll or two may attempt to hijack a thread but they can easily be ignored for the most part.

I agree they should post on here more.

But I completely understand why they don't.

And please, for Heaven's sake, use a different font and size.

[Geth Supremacy]

Maybe redditors are bigger kissasses.

 

Things like this lead people to be lazy.  When all you hear are people with no standards telling you how great you are that leads to complacency which might mean you release a AAA title with 3 maps in the MP. 

[kalasaurus]

Pretty disapointing from BW. Their customer service is non-existent, they have outsourced technical help, they barely info about stuff here on forums and now they have switched communications to social media that's not theirs? I have no idea what they are doing really.

I suppose by communicating via reddit and twitter, they're also communicating with a wider portion of their fanbase too.  It's a shame that most of the news here comes from links on twitter and reddit, haha, but I guess that's just the way it is now.  I joined reddit a week ago (and I simply can't get into twitter), so I may make the move myself eventually.

[prosthetic soul]

Cousland is partially correct.  I theorize the main reason Bioware actually responds to Reddit is because there, you have things like upvoting, downvoting and hiveminds.  If your opinion isn't the most popular one, it gets downvoted.  So, if a room full of Bioware brown-nosers (and Bioware employees themselves) don't want actual critique, all they gotta do is post there, and any criticism or backlash they get from DLC they make or the games they produce will be severely diluted.   If there's one thing I've learned about Bioware after all these years it's that they take criticism so outrageously personally.  I'm talking, like you insulted their mother personally.  Here, as long as you don't break the ToS, you can post critique all you want until the cows come home.  But at Reddit, you get banned for simply having a contrary opinion.

 

In short, Bioware doesn't want to hear actual criticism.  Oh they may think they do.  They may poke fun at things like them bungling up the Mako controls in Mass Effect 1 or something like that, but when you get down to it, they'd much rather have you sit around and constantly tell them how great and progressive their games are.  Which sounds all nice and peaceful, but doesn't accomplish much in the long run.   The first step to progress is realizing something is wrong or needs fixing.  Nothing was ever accomplished by sitting back and saying "Yep.  Everything is perfect the way it is."

[Farangbaa]

If there's one thing I've learned about Bioware after all these years it's that they take criticism so outrageously personally.  I'm talking, like you insulted their mother personally.

I see common ground here between Bioware and their 'fans'

[Xiolyrr Zoharei]

Cousland is partially correct.  I theorize the main reason Bioware actually responds to Reddit is because there, you have things like upvoting, downvoting and hiveminds.  If your opinion isn't the most popular one, it gets downvoted.  So, if a room full of Bioware brown-nosers (and Bioware employees themselves) don't want actual critique, all they gotta do is post there, and any criticism or backlash they get from DLC they make or the games they produce will be severely diluted.   If there's one thing I've learned about Bioware after all these years it's that they take criticism so outrageously personally.  I'm talking, like you insulted their mother personally.  Here, as long as you don't break the ToS, you can post critique all you want until the cows come home.  But at Reddit, you get banned for simply having a contrary opinion.

 

In short, Bioware doesn't want to hear actual criticism.  Oh they may think they do.  They may poke fun at things like them bungling up the Mako controls in Mass Effect 1 or something like that, but when you get down to it, they'd much rather have you sit around and constantly tell them how great and progressive their games are.  Which sounds all nice and peaceful, but doesn't accomplish much in the long run.   The first step to progress is realizing something is wrong or needs fixing.  Nothing was ever accomplished by sitting back and saying "Yep.  Everything is perfect the way it is."

 

Duly noted. Which only shows how cowardly Bioware has become if that is indeed the case. More reason not to pre order any Bioware games or feed into the hype without actually seeing a Bioware game in action for yourself before you buy.

 

Lol, one thing I've learned is that die hard fans of anyone or anything, take criticism to heart as if you were insulting their own mother personally. BSN users are no different.

[Zobert]

I think it's pretty sad that they don't engage with customers on their own forums. They should take control of the forums and engage with people here more, maybe then it wouldn't be so hostile. Not doing so creates a bad atmosphere. I imagine that they get mostly praise on Reddit and that's why they go there. The problem with that is, legitimate problems that people have with the game are completely overlooked and we'll only get more of the same.

 

They don't need to engage these customers because this forum has a tone and a rabid, shiv you mama if you say something slightly anti, stan set.  They do not need to engage customers or shout anyone down here because the stans do it.

 

On Reddit it's a mix and they can't control it.  So they have to play nice there.

[o Ventus]

At least BioWare occasionally looks at these boards. The SMITE forums are worse. Hi-Rez only posts patch notes to their forums (which itself is just a redirect to Google Docs), literally everything else is done via Reddit. They even have a sub-forum that is an archive of all the official Hi-Rez Reddit posts.