70 réponses à ce sujet

[o Ventus]

Duly noted. Which only shows how cowardly Bioware has become if that is indeed the case. More reason not to pre order any Bioware games or feed into the hype without actually seeing a Bioware game in action for yourself before you buy.

 

Lol, one thing I've learned is that die hard fans of anyone or anything, take criticism to heart as if you were insulting their own mother personally. BSN users are no different.

 

It's sad too because back in the days of ME3 being new, I could be as vicious as I wanted and nobody would say or do anything. I so much as type in a swear word (and censor half the letters out) and I get a 24-hour temp ban or my posts get deleted. As much as I hate to say it, I miss the old mods. The modbots just aren't the same.

 

Chris Priestly can stay gone though.

[CDR Aedan Cousland]

I think it's pretty sad that they don't with customers on their own forums. They should take control of the forums and engage with people here more, maybe then it wouldn't be so hostile. Not doing so creates a bad atmosphere. I imagine that they get mostly praise on Reddit and that's why they go there. The problem with this is that legitimate problems that people have with the game are completely overlooked and we'll only get more of the same.

 

Agreed. If Bioware was far more involved in this forum than they are now (which is almost not at all), people would more than likely be less aggressive and rude to them. Typically, an employee directly responding to someone's concerns/complaints will calm that person down. And, more often than not, the person will apologize for their behavior.

 

If they would at least acknowledge the suggestions and feedback, people wouldn't be so upset at them. My thread is already on the second page, likely to never be touched again, much less looked at by a Bioware employee. That gives me no comfort. It would just be nice if they could let us know they've put an idea on their "to do" list or will keep it in consideration, instead of making almost all of us feel completely ignored.

 

It's as though they're treating us like we don't exist, and few rude people is not enough justification to do so. Plus, ignoring any kind of criticism instead of acknowledging it is just as childish as the occasional demanding, rude person.

[Xiolyrr Zoharei]

Agreed. If Bioware was far more involved in this forum than they are now (which is almost not at all), people would more than likely be less aggressive and rude to them. Typically, an employee directly responding to someone's concerns/complaints will calm that person down. And, more often than not, the person will apologize for their behavior.

 

If they would at least acknowledge the suggestions and feedback, people wouldn't be so upset at them. My thread is already on the second page, likely to never be touched again, much less looked at by a Bioware employee. That gives me no comfort. It would just be nice if they could let us know they've put an idea on their "to do" list or will keep it in consideration, instead of making almost all of us feel completely ignored.

 

It's as though they're treating us like we don't exist, and few rude people is not enough justification to do so. Plus, ignoring any kind of criticism instead of acknowledging it is just as childish as the occasional demanding, rude person.

 

It's downright insulting to paying consumers to be put on a 'pay no mind' list when concerns, feedback and critiques start rolling in. Yet when Mass Effect 4 is ready to for the hype train advertisement, you'll see Bioware reps out in drodes.

 

Public appearances, doing interviews about the new all sexual romance options and a genderless hero on the cover art, posting links 'behind closed doors' demo gameplay feedback, and only responding to a handful of threads during the first few weeks of release.

 

Finally they'll disappear from these forums with the exception of posting new ME4 patch update fixes or DLC announcements. For anything else Bioware will take to Reddit and Twitter unless ME4 kicks up a major fecal storm that can't be ignored like ME3 did.

[(Disgusted noise.)]

The DA redditors don't act like spoiled, petulant children.

[Fast Jimmy]

I suppose by communicating via reddit and twitter, they're also communicating with a wider portion of their fanbase too. It's a shame that most of the news here comes from links on twitter and reddit, haha, but I guess that's just the way it is now. I joined reddit a week ago (and I simply can't get into twitter), so I may make the move myself eventually.

This is a fallacy.

Sure, Twitter and Reddit are bigger audiences overall... but you have to actively seek out these conversations. You would have to know that game development has such positions as Lead Designers, you'd have to know that Mike Laidlaw is said Lead Designer for a certain game series, Dragon Age, and then you'd have to be aware that Mike Laidlaw has a Twitter account and that he posts Dragon Age related material on there, instead of what color sneakers he is wearing.


You can't convince me that's a "wider audience" than people who look on the back of the box of the game they bought and say "I've got a question about this game... it's made by this company Bioware..." <types Bioware into Google, site directing them to the forums pops up>.

Social media sites dedicated to Bioware are groups of people who are the most devoted, the most engaged and the most likely to be sycophants, in all honesty. People have a problem, they come to the forums. People want to worship Bioware, they stalk them on Reddit/Tumblr/Twitter.

[Fast Jimmy]

Agreed. If Bioware was far more involved in this forum than they are now (which is almost not at all), people would more than likely be less aggressive and rude to them. Typically, an employee directly responding to someone's concerns/complaints will calm that person down. And, more often than not, the person will apologize for their behavior.

If they would at least acknowledge the suggestions and feedback, people wouldn't be so upset at them. My thread is already on the second page, likely to never be touched again, much less looked at by a Bioware employee. That gives me no comfort. It would just be nice if they could let us know they've put an idea on their "to do" list or will keep it in consideration, instead of making almost all of us feel completely ignored.

It's as though they're treating us like we don't exist, and few rude people is not enough justification to do so. Plus, ignoring any kind of criticism instead of acknowledging it is just as childish as the occasional demanding, rude person.

The ironic thing is that being ignored only makes people more bold, more demanding, more flippant. Because they aren't talking to someone anymore, they are shouting into an empty vacuum. When you're convinced your words aren't being heard, you pay much less attention to them.

[wolfhowwl]

Would BSNers want the kind of iron fisted moderation that would likely have to be instituted to have developer participation here?

 

I certainly wouldn't tolerate some of the behavior here if I was a BioWare employee.

[DaemionMoadrin]

Would BSNers want the kind of iron fisted moderation that would likely have to be instituted to have developer participation here?

 

I certainly wouldn't tolerate some of the behavior here if I was a BioWare employee.

 

Most people would behave differently if BioWare actually participated in the discussions. There's a difference between talking to a wall and talking to a person.

 

What interests me more is this: Where is the community manager? Who's responsible for customer relations, interacting with fans etc? -That- is the big problem here.

[AlanC9]

It would just be nice if they could let us know they've put an idea on their "to do" list or will keep it in consideration, instead of making almost all of us feel completely ignored.

And also if they said "No, we don't like that idea and we're never going to consider it." Or even "that's just not worth the expense, and it's never gonna happen." These two replies would probably be pretty common.

[Lumix19]

Most people would behave differently if BioWare actually participated in the discussions. There's a difference between talking to a wall and talking to a person.

What interests me more is this: Where is the community manager? Who's responsible for customer relations, interacting with fans etc? -That- is the big problem here.

It wouldn't make much of a difference really, these forums are way too vitriolic for any reasonable discussion and Bioware shouldn't have to subject themselves to that kind of abuse from their "fans".

[C0uncil0rTev0s]

Would BSNers want the kind of iron fisted moderation that would likely have to be instituted to have developer participation here?

 

I certainly wouldn't tolerate some of the behavior here if I was a BioWare employee.

Personally I agree on any moderation (including sadistic enthusiasts) if Bioware starts to react and actually work with people here.

[DaemionMoadrin]

It wouldn't make much of a difference really, these forums are way too vitriolic for any reasonable discussion and Bioware shouldn't have to subject themselves to that kind of abuse from their "fans".

 

Seriously? BSN isn't so bad. I've seen really bad forums and this here is squeaky clean and innocent compared to them.

 

This is what happens if you let things go without direction or guidance.

[kalasaurus]

This is a fallacy.
*snip*

It just seems they've moved on to the more popular forms of social networking.  I don't really care to debate over where the most of the fans go, but I was just making an assumption for one of the reasons why Bioware is more engaged with their fanbase outside of their own forums.  Giving them the benefit of doubt, so to speak.

[CDR Aedan Cousland]

And also if they said "No, we don't like that idea and we're never going to consider it." Or even "that's just not worth the expense, and it's never gonna happen." These two replies would probably be pretty common.

 

Indeed, but a frequent "no" would still be preferable to the chirping crickets Bioware has given us instead. :V

 

The ironic thing is that being ignored only makes people more bold, more demanding, more flippant. Because they aren't talking to someone anymore, they are shouting into an empty vacuum. When you're convinced your words aren't being heard, you pay much less attention to them.

 

Exactly!

[Fast Jimmy]

Would BSNers want the kind of iron fisted moderation that would likely have to be instituted to have developer participation here?

I certainly wouldn't tolerate some of the behavior here if I was a BioWare employee.

It existed before. Although it's remarkable - when you actually talk to fans? They are pretty dang respectful. People talk about the old BioBoard days as if there was some magic forum setting on there that made people pleasant and nice... in reality, people were just happy to hear and be heard from developers.

You get what you give. If devs treat forum goers as fans they don't have much respect for, then fans will respond in kind. DA2 was really the downslide of that, where people didn't like the game and the devs didn't really like hearing that, especially when people used rude language. And since then, devs have become more and more scarce, while civility has followed suit.

[Zobert]

The DA redditors don't act like spoiled, petulant children.

 

Are we talking about the same reddit?

[DaemionMoadrin]

Are we talking about the same reddit?

 

Hahaha... exactly!

[Zobert]

Would BSNers want the kind of iron fisted moderation that would likely have to be instituted to have developer participation here?

 

I certainly wouldn't tolerate some of the behavior here if I was a BioWare employee.

 

So you don't believe that companies should have customer service counters, help desks, or the like because upset consumers are not so polite?

[Fast Jimmy]

It just seems they've moved on to the more popular forms of social networking. I don't really care to debate over where the most of the fans go, but I was just making an assumption for one of the reasons why Bioware is more engaged with their fanbase outside of their own forums. Giving them the benefit of doubt, so to speak.

If they've moved on, they should close the forums. It sends a terrible message that fans who are on one form of communication are ignored while others are engaged.

[Andres Hendrix]

You honestly have to ask?

It's because people on here constantly act like Bioware is committing a crime against humanity.

Pfft, all the fedora tipping neck bearded bronies of reddit are the real crime against humanity. Bioware needs to choose better company. lol

[Zobert]

Bioware Employees don't post here because people are rude and the people of reddit are polite--I can't even type that with a straight face.  Sorry.

 

Ahem.

 

It's because they can control the dialogue here and they cannot there.  They have to please customers there because of how search engines love reddit, reddits links, and how people look to reddit before they buy products, see movies, etc.

 

Reddit is far more anarchistic a community than a Bioware paid for forum.  The culture is more free and varied.  Say one true thing about Bioware that isn't praising it and you'll be shiv'd here.  They don't need to address complaints because they know you'll be shouted down by others.

[kalasaurus]

If they've moved on, they should close the forums. It sends a terrible message that fans who are on one form of communication are ignored while others are engaged.

I agree with you on that.  I don't use twitter and I just joined reddit, so I've been out of the loop on news and engagement with Bioware lately unless someone posts links from outside sources.

[SofaJockey]

Most people would behave differently if BioWare actually participated in the discussions....

 

I think the evidence points otherwise.

There are plenty of BioWare folk who used to post here including devs, writers, QAs etc.

 

Sure, there were pleasant comments and responses, but I've also seen:

• devs being dog piled for even posting in a thread,
• accusations of lying,
• accusations of being lazy,
• calling for individuals to be fired,
• and even hopes that they will be taken hostage by terrorists (!)

A lot of such comments laced with angry illogical hyperbole and seething entitlement.

 

It's a game site (an enjoyable hobby) not a war zone (excluding Druffalo of course).

 

That said, the forums are as calm now as I've seen them following other recent game launches

and the discussions in the multiplayer section are interactive and pretty good, so I have hope.

 

A little less miserable language only permissible because it is protected by anonymity

and a little more civility would probably work wonders 

[Morroian]

You honestly have to ask?

It's because people on here constantly act like Bioware is committing a crime against humanity.

 

Some of the issues here are due to the lack of communication and transparency from the devs. 

 

Like this thread quoted above:

http://www.reddit.co...s_up_with_this/

 

The exact same question has been asked in this forum in exactly the same way ere yet no answer. On reddit there's multiple posts by devs (as in more than 1).

[Fast Jimmy]

I think the evidence points otherwise.
There are plenty of BioWare folk who used to post here including devs, writers, QAs etc.

Sure, there were pleasant comments and responses, but I've also seen:

• devs being dog piled for even posting in a thread,
• accusations of lying,
• accusations of being lazy,
• calling for individuals to be fired,
• and even hopes that they will be taken hostage by terrorists (!)

A lot of such comments laced with angry illogical hyperbole and seething entitlement.

It's a game site (an enjoyable hobby) not a war zone (excluding Druffalo of course).

That said, the forums are as calm now as I've seen them following other recent game launches
and the discussions in the multiplayer section are interactive and pretty good, so I have hope.

A little less miserable language only permissible because it is protected by anonymity
and a little more civility would probably work wonders

Well, that's another thing... the interaction with MP devs has seemed stronger. Not entirely sure why that is, but for my purposes (as someone who wants nothing to do with MP and never sticks my head in those forums), it only provides a starker comparison.