19 réponses à ce sujet

[Vinitchz]

I have this game since launch and it was running fine, a few problems with banter but the performance was ok, but now, after the last patch, frequently the game just stop and my pc shut down, I tested another games (Far cry, Assassin's creed unity and others) and that doesn't happen, it only happen when i'm playing DAI, does anyone else have that issue? 

[Darkly Tranquil]

What's your system config? What settings are you running? What OS? You need to give us a bit more info. Every PC is a bit different.

[AlanC9]

Aren't outright shutdowns generally associated with too much power drain?

[Kantr]

Aren't outright shutdowns generally associated with too much power drain?

Or the computer overheating.

[Serenade]

Any STOP/BSOD message? There can be a lot of reasons to this, so an error report is crucial. It can be the cause of a driver collision somewhere, or multiple stops in the video driver, bad RAM timing, overheating, unstable frequencies, troubled PSU/12v rail. Even a computer virus can do this. Check the Windows action center and event list for a report. You can locate this by clicking the flag (action center) on the desktop and forward to reliability log. For event list you'll find it by right clicking on the start menu, then forward to Windows log. If no log is active, or the log only got an unexpected shutdown (assuming you have the logging on), a hardware power/heat issue is a fair assumption.

[Rizilliant]

I had the same problem after the 4th patch or so OP.. Many of us have.. Most likely not your RIG.. The game is not optimized by professionals.. No, im not being a hater, its the truth.. Its very bad.. Already a demanding game, with poor coding.. Your only option, is to turn off aa few of the options, that seems to help.. It may not fix it, but it allows you to get past some cutscenes, and allows for far longer play sessions.. 

 

Several other threads discussing this same problem.. 

[Serenade]

I had the same problem after the 4th patch or so OP.. Many of us have.. Most likely not your RIG.. The game is not optimized by professionals.. No, im not being a hater, its the truth.. Its very bad.. Already a demanding game, with poor coding.. Your only option, is to turn off aa few of the options, that seems to help.. It may not fix it, but it allows you to get past some cutscenes, and allows for far longer play sessions.. 
 
Several other threads discussing this same problem..

It is easy to blame a game, but a game code doesn't have the privileges to shut down a modern computer just like that. If it does it picks out exploits and weaknesses from your computer, whether it be software or hardware related. If a game is so poorly coded that it causes the entire computer to crash it's caused by something else and its behaviors surrounding that code. There are safety routines for the OS and drivers, and most of the time you will see a soft crash, or a timeout, if it acts up the kernel before a shutdown. If it bypasses these routines it can lead to a shutdown failure state, but not before nudging to the OS; "Hey, I think I'm going to be sick". If we want the truth we need to look into those reports. Make sure you turn off "Automatic restart" after a Critical error in the controlpanel under system and Security / advanced system setting. And under startup and recovery you turn off Automatic restart for system failure. Next time it crashes up you will see a bunch of codes on the screen. Take note of them.
 
I will also mention that a well maintained computer should be able to run with all cylinders at full speed without causing issues. If stress testing your computer reveals unhealthy consumptions on either your GPU, CPU or PSU this can lead to an unstable machine depending on what you use it for. I found the game to be very demanding on power and processing consumption. It could definitely need some optimizations for CPU and RAM usage, but again this high usage from the game should not cause the PC to crash if the computer is stable. If it crashes it is caused by a weakness in whatever.

 

But I digress. First thing first. Give us the system specifications and then look after any stored reports for the shutdown

[b10d1v]

Some of this tech talk is not entirely correct and furthermore its completely wrong to defend bad code and poor QA.  

Bad calls to video will crash a system and that is a well known fact!  Inquisition has had plenty of those among several laundry lists of errors - I think it's in braille now.

 

 Vinitchz: get the latest video drivers and that should solve your problem also check your video settings 

[Serenade]

Some of this tech talk is not entirely correct and furthermore its completely wrong to defend bad code and poor QA.
Bad calls to video will crash a system and that is a well known fact!  Inquisition has had plenty of those among several laundry lists of errors - I think it's in braille now.

I am not defending anyone. I am however opening up discussions related to possible causes and sharing my own experience with computing. Bad calls to video will cause GPU TDR's before shutdown. As I previously mentioned if it get bypassed with a driver stop the system will crash. But before the OP says anything we don't know this.

 

Oh and if you know something I don't know, or if you want to correct my statements, you have full freedom to do so

[Rabinson]

Friend, I had lots of BSDO or restart. My solution: MSI Afterburner and put Core Clock and Memory Clock in Min.

[Serenade]

Friend, I had lots of BSDO or restart. My solution: MSI Afterburner and put Core Clock and Memory Clock in Min.

Indeed. Changing the clock frequencies on your card can help in some instances. It's especially true for factory OC cards.

[Vinitchz]

Thanks guys, Im' running a AMD FX-6300 with a sapphire HD 7770(1gb DDR5) plus 8gb of ram I run most specs in medium with Ambient Occlusion off, the only thing in high is mesh quality and the game was running fine for me for solid 4-5 months , no crash, no freezing, it was perfect, now every 30 minutes or so the PC shut down, I though it could mean the PC was overheating, so I tried play another games for long periods (4-5 hours) and the pc didn't shut down with other games, I run mem check already, also tested my power drain and it's fine, my Video card driver are updated too, it's just weird, no warning, no blue screen it just shuts down

[rak72]

This started happening to me when I was playing Inq.  The computer would spontaneously restart. Eventually it started happening with more frequency, then when I was doing other things.  I checked the connections to the power supply when it first started and they seemed ok, but when it was happening more often, I checked again and, in fact, the main power supply cable wasn't connected sturdily to the PSU.  It must have been a little loose at first, and DAI was sucking up a lot of juice so it restarted. 

I have a fully modular Corsair PSU. Make sure all of your connections to the PSU are secure.

[Serenade]

Thanks guys, Im' running a AMD FX-6300 with a sapphire HD 7770(1gb DDR5) plus 8gb of ram I run most specs in medium with Ambient Occlusion off, the only thing in high is mesh quality and the game was running fine for me for solid 4-5 months , no crash, no freezing, it was perfect, now every 30 minutes or so the PC shut down, I though it could mean the PC was overheating, so I tried play another games for long periods (4-5 hours) and the pc didn't shut down with other games, I run mem check already, also tested my power drain and it's fine, my Video card driver are updated too, it's just weird, no warning, no blue screen it just shuts down

Does it turn itself back on? Or just a complete shutdown? How many ca. seconds does it take for the shutdown after the game freeze? Is it instant? If you want to be certain of overheating download MSI Afterburner (or similar) and monitor the temperatures and then post the average temp here after maybe 30 minutes session. And you didn't get any log for the shutdown either in the event viewer? nothing? As I mentioned earlier you need to turn off auto-reset if you want a blue screen with codes. I highly recommend you doing this so we can find out more.

[Fredvdp]

Thanks guys, Im' running a AMD FX-6300 with a sapphire HD 7770(1gb DDR5) plus 8gb of ram I run most specs in medium with Ambient Occlusion off, the only thing in high is mesh quality and the game was running fine for me for solid 4-5 months , no crash, no freezing, it was perfect, now every 30 minutes or so the PC shut down, I though it could mean the PC was overheating, so I tried play another games for long periods (4-5 hours) and the pc didn't shut down with other games, I run mem check already, also tested my power drain and it's fine, my Video card driver are updated too, it's just weird, no warning, no blue screen it just shuts down

Playing another game to test for overheating is not a perfect test. DA:I is known for having very high CPU usage on certain processors, which results in more heat. You should run heat monitor software, like Core Temp, and see how hot your CPU cores run when playing DA:I.

[MelissaGT]

Playing another game to test for overheating is not a perfect test. DA:I is known for having very high CPU usage on certain processors, which results in more heat. You should run heat monitor software, like Core Temp, and see how hot your CPU cores run when playing DA:I.

 

Ditto - DA:I pushes my system more than any other game I've played so far. My 780ti hits around 75C and the CPU maxes at 65C while playing, all while the fans sound like jet engines trying to keep up. 

 

MSI Afterburner is very good to monitor your GPU temps. I've had great luck with HWiNFO64 for my core temps (among other things). 

[Vinitchz]

Does it turn itself back on? Or just a complete shutdown? How many ca. seconds does it take for the shutdown after the game freeze? Is it instant? If you want to be certain of overheating download MSI Afterburner (or similar) and monitor the temperatures and then post the average temp here after maybe 30 minutes session. And you didn't get any log for the shutdown either in the event viewer? nothing? As I mentioned earlier you need to turn off auto-reset if you want a blue screen with codes. I highly recommend you doing this so we can find out more.

 

Complete shutdown, its instant, and cpu is around 60°C and gpu around 68°C, already enabled log in event viewer and still instant shutdown after +- 30 minutes of gameplay or in certains cutscenes, I have a good ventilation system also (2 extra coolers)

[Vinitchz]

Well I gave up, I don't think it's my rig since the game was fine for several months before updating it, too bad, was planning to buy the DLC    I will pass time with Monster Hunter 4U 

[Vinitchz]

Thanks everyone who tried to help 

[Fredvdp]

Ditto - DA:I pushes my system more than any other game I've played so far. My 780ti hits around 75C and the CPU maxes at 65C while playing, all while the fans sound like jet engines trying to keep up. 

 

MSI Afterburner is very good to monitor your GPU temps. I've had great luck with HWiNFO64 for my core temps (among other things). 

I personally don't have any issues with DA:I compared to other games. Many people reported 100% CPU usage, while I stay in the 60-80 range most of the time.

 

I also recently discovered my CPU fan stopped working, and not only could I play the game, the CPU (core i5 4690K) stayed below 60°C. I do have a good heatsink (Coolermaster Hyper T4) and I increased the speed of my case fans a bit to compensate.