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BioWare you sold me a game thats broken and unplayable.


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#51
o Ventus

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Its already been said that because Bioware decided to sell it on old generation hardware they have an obligation to ensure the product works on that hardware. He probably should just get a refund but Biowares obligation still exists and form all the feedback they have done SFA about it.

Actually they aren't under any such obligation. When someone willingly spends money on a product that ends up not working, it's not automatically the fault of the people who made the product. Any competent consumer should be aware that DAI is a game made with new software, for new hardware. Compromises can be made to adapt the new software and make it run on old hardware, but it will never be as smooth or as crisp as it would be if it were ran on the new hardware.

 

And again, Bioware will receive hate no matter what they do. If they didn't release it at all, there'd be a massive s**tstorm of people moaning about how Bioware forgot about or chose to ignore last-gen players.



#52
Octarin

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It must be the game's fault that you're playing a next-gen game on old-gen hardware.

 

Can we please stop right about now with this nonsense? It's insultingly ridiculous. Sure, the OP is laying it thick over here, I concur. Stubborn and all. Maybe he's justified. Probably is. But we're not to blame that Bioware wanted a quick money grab, nerfed a new gen game and tried to squeeze it into old gen consoles claiming that the experience would be almost identical, and no worries folks y'all get the same game with a few less NPCs walking around. What you people REALLY need to realize, and please do so now, in the real world, cause yeah in here it can get fuzzy after a while, we have ALL paid the EXACT SAME MONEY for a product that had been falsely advertised TO HALF THE BUYERS. 

 

And, as we have said NUMEROUS TIMES ALREADY, a smashing 99% of us would have had no objection whatsoever being told that DAI can't run on our machines, fullstop. We would have been disappointed, but, as we do with other games and other companies that deem their games can't run on old gens, we would have waited till the future time when we can afford a new gen console and get the game for it then. So, INSTEAD of being sarcastic towards us players, and apologetic towards a company that seeks to GROSS A NET 2 BILLION DOLLARS IN 2015 FROM DLCS ALONE, maybe you should really put your brain at work, and think it through some more. 

 

And this is gonna be the last time I respond to shite like this, but really, it's ridiculous. 

 

Oh, and as for the refunds etc, Bioware/EA plus employees were VERY CAREFUL to not address ANY of our issues with any disclaimer that we might be a smidgen justified before the legal refund window closed. That happened a couple of months ago. This is a company that knows how to play the legal game. We are just the cows getting milked. Well, at least we'd like to get milked and like it!!! 

 

Last word, as far as that's concerned, whoever's interested, we can debate this in the proper thread. 


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#53
CassMandra

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Well said.



#54
Teddie Sage

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ALL MY OTHER GAMES WORK THIS ONE DON'T. FIX THE DAMN GAME!! END OF STORY.

No. Get rid of the game and switch to next gen. Acting like a fool won't give you anything positive. Stop acting so childish and accept that you got screwed over by this company. Life isn't fair.


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#55
CassMandra

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BioWare sold the game if there's something wrong it its their responsibility to fix it.


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#56
Bioware-Critic

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No. Get rid of the game and switch to next gen. Acting like a fool won't give you anything positive. Stop acting so childish and accept that you got screwed over by this company. Life isn't fair.

 

BioWare sold the game if there's something wrong it its their responsibility to fix it.

 

You are both right :wizard:

 

This industry is really letting EVERYONE down :bandit:



#57
o Ventus

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Can we please stop right about now with this nonsense? It's insultingly ridiculous. Sure, the OP is laying it thick over here, I concur. Stubborn and all. Maybe he's justified. Probably is. But we're not to blame that Bioware wanted a quick money grab, nerfed a new gen game and tried to squeeze it into old gen consoles claiming that the experience would be almost identical, and no worries folks y'all get the same game with a few less NPCs walking around. What you people REALLY need to realize, and please do so now, in the real world, cause yeah in here it can get fuzzy after a while, we have ALL paid the EXACT SAME MONEY for a product that had been falsely advertised TO HALF THE BUYERS.

 

Nothing was falsely advertised. At all. If Bioware claims that the game is the same, but with less flavor NPCs and that is the case, then nothing was falsely advertised. The game being a buggy mess on old-gen systems doesn't invalidate or contradict the statement in ANY way. It's impossible for ANYONE to enforce technical equality between both generations, because the hardware used in both consoles is so radically different. "The experience would be almost identical" is likewise impossible to enforce because of those same limitations. On a clean run when the game works, it IS almost identical. All of the same choices, characters, outcomes, etc, are present. The story is the same, the combat is the same, etc. The game being a buggy mess doesn't invalidate this statement. If your copy of DAI turned out to be something entirely different, then you'd have a leg to stand on, but that's not the problem. The problem instead is that your game is buggy.

 

 

 

 

And, as we have said NUMEROUS TIMES ALREADY, a smashing 99% of us would have had no objection whatsoever being told that DAI can't run on our machines, fullstop. We would have been disappointed, but, as we do with other games and other companies that deem their games can't run on old gens, we would have waited till the future time when we can afford a new gen console and get the game for it then. So, INSTEAD of being sarcastic towards us players, and apologetic towards a company that seeks to GROSS A NET 2 BILLION DOLLARS IN 2015 FROM DLCS ALONE, maybe you should really put your brain at work, and think it through some more.

 

I don't know who this "we" is, but I'm fairly certain that "a smashing 99%" of them WOULD object to being told DAI can't run on your machines. Christ, look at the timed-exclusive DLC and the s***storm that started. Playstation and last-gen people have to wait however long before they can play Jaws of Hakkon, and they all collectively raise a stink about it instead of realizing that all they have to do is wait

 

If Bioware had announced that DAI won't be available on old-gen systems, the biggest s***storm in the history of the BSN would have hit, and there would have been untold numbers of overgrown manchildren complaining about how "Bioware forgot about their fans who don't have new consoles". I know this, because it's happening NOW. They're damned if they do, damned if they don't. Funny how this people keep ignoring this.

 

 

 

And this is gonna be the last time I respond to shite like this, but really, it's ridiculous. 

 

Oh, and as for the refunds etc, Bioware/EA plus employees were VERY CAREFUL to not address ANY of our issues with any disclaimer that we might be a smidgen justified before the legal refund window closed. That happened a couple of months ago. This is a company that knows how to play the legal game. We are just the cows getting milked. Well, at least we'd like to get milked and like it!!!

 

If this is your approach, then you deserve to be milked. You knowingly bought a game developed first-and-foremost for new technology, on a then 9-year-old console, well after the launch of the newest console generation. It's not Bioware's fault you still decided not to buy a PS4 or XB1 when both of those consoles have been out for more than a year up to DAI's release. That's like owning a Commodore or an Apple II computer and complaining that you can't run Windows 8 or Mac OS X. Or getting leaded gasoline for a car with an engine made to consume unleaded. Sure, it'll work, but not very well, and you'll get severe performance issues.

 

The provider is not the one responsible for the consumer making a poor choice with their money. You and the other people complaining have no moral or legal legs to stand on.

 

As an aside: I wish this site had down-voting to oppose the like system, because I'm curious to see how many I'll receive.


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#58
CassMandra

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The problem is not that ps3 and 360s have trouble running the game. The game itself is bugged and causes the system to freeze up.

 

Blaming the ps3 for the game being broken. Is like blaming the road when your car breaks down.


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#59
Grieving Natashina

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After a little bit of digging, this looks is a problem with the Frostbite 4 game engine.  Apparently BF4 and the Sims 4 went through much of the same issues as well, especially on console.  Crashing, freezing, ect.    It's something to consider, and this wouldn't be the first game engine to really screw with a console.  If that's the case, there is not a damned thing that BioWare could do about it.  If someone has a problem with BW using the Frostbite 4 engine, take it up with EA.  That was their "brilliant" decision, and BioWare has no control over that.


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#60
CassMandra

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Blame everyone but the people who made the game. Can you say denial.


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#61
b10d1v

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It is not the consumer's problem if they meet the specification for the product and the product fails to work.  The spec was wrong plain and simple take the refund. Bioware deserves no bonus in consumer reports anymore than an auto manufacturer or anyone else.  Past performance is only an indicator, not a guarantee of future performance and selling an incomplete product as complete is in another ballpark usually labeled fraud.


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#62
Grieving Natashina

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Blame everyone but the people who made the game. Can you say denial.

Blame the game and accuse me of denial if you wish.   I would encourage you to take a hard look at the track record with this stupid engine.  I am not going to absolve the BW devs of all guilt, but whomever okay'd the final build of the Frostbite 4 engine (created by EA,) screwed things up too.  I'm sure that there is some things BioWare messed up and needs to fix.  There is no doubt about that, however you need to stop and consider that it could be a bunch of things.  If the game engine sucks (especially on old gen), and the game itself has issues and it's an older gen console, that's a ticking time bomb.

 

I don't think it's just the engine, or just the older platforms, or just the game.  I think it's all of the above and as a PC player, I've run into some of this as well.  If it was just the game, then why does every other game on this engine have many of the same problems?  I know the game itself needs fixed, but you're gonna have to face the facts that the engine itself has a bad track record as well.  There is only so much BioWare is going to be able to do to fix this.  It was EA's call to use this engine with all of these problems in their latest games.  


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#63
CassMandra

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I'm not looking to blame anyone. EA or BioWare they are one in the same to me. Almost all of us having problems just want the game fixed because we know a refund is out of the question.

 

Both errors the OP is having can be fixed. Freezing while autosaving has an easy fix. Make it so auto-save is toggle-able like it should be anyway. Freezing while going from inventory to character menu. I'm sure theres just a bug in the coding if not theres other things that can be done.

 

We are not wanting EA/BioWare to work miracles and fix a broken engine but it would be nice if they would adress and fix what they can. They just seem to have thrown their hands up in regards to the old generation.



#64
SilverArrow

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If the game is being advertised as available on PS3, it should be able to run without severe performance issues irrelevant of how old the technology is.  The same applies for any game on any console.


 


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#65
AWTEW

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They should do a recall and refund them.

 

They should, but they won't. because the logistical cost would be a nightmare. 

 

It is not the consumer's problem if they meet the specification for the product and the product fails to work.  The spec was wrong plain and simple take the refund. Bioware deserves no bonus in consumer reports anymore than an auto manufacturer or anyone else.  Past performance is only an indicator, not a guarantee of future performance and selling an incomplete product as complete is in another ballpark usually labeled fraud.

 

Indeed, you are correct. However, software remains a 'grey area'  in a lot of common law countries. Until, (at least in aus) more statutory amendments are made, there is little that can be done.



#66
TaHol

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As an aside: I wish this site had down-voting to oppose the like system, because I'm curious to see how many I'll receive.

As if being a tool would make you a Very Special and Important Person. It does not.


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#67
Panda

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I'm sorry that you got broken version of the game. I'm able to play my PS3 version and it's quite good for me, tons of bugs of cource, but they aren't game-breaking. Just sound clitches all the time, textures not loading, low resolution on some people's face (for some reason Leliana and Cass especially look horrible), I got quite many freezes that required me to reboot in the beginning of the game, but not any more in the end. I also have had bug of some area's not loading at all, like Skyholds main hall now has 2 random Orlesians, no throne, no decoir and even Varric is missing.. I guess Solas didn't want only the orb :rolleyes: And of cource text-size is still too small, I have to play half meter away from screen, probaply not most healtiest for eyes.

 

I have no idea what causes some versions of DAI on PS3 to be broken and some not. We have tried to discuss it in old gen thread, but we couldn't find any reason. It doesn't seem to be digital vs physical version, both have broken products. It doesn't seem to be about version of PS3 either, some in same version have broken products and others not. We would need Bioware's help and we have asked for it, but we haven't get it, not even after petition, tweets, thread in this forum and threads in answer EA.

 

I think the least company should do is to refund broken versions. I think it's fraud to sell poor customers games like that without refunding them. I'm not sure about consumer protection in Canada, but in my country it's at least quite high. Well, if I have learnt something from this all, it's not to trust Bioware and not to preorder games ever again.


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#68
o Ventus

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As if being a tool would make you a Very Special and Important Person. It does not.

"Being a tool"

 

I'm not one of the people who thought it was a good idea to get the game on old hardware, nor am I the one on here complaining about it. The game works for me. It sucks for these others that it doesn't for them, but they REALLY, REALLY should have put some thought into it. They may as well be complaining that their Windows 8 isn't running on an iMac.


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#69
CassMandra

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When I bought DA:I from a digital sale, I had no idea the game was for any other platform. The game was for PS3 thats all I knew. Thats all I should be expected to know. What is wrong with you people?


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#70
line_genrou

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It must be the game's fault that you're playing a next-gen game on old-gen hardware.

 

What part of "Bioware marketed this game for old gen as well" don't you get?


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#71
o Ventus

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What part of "Bioware marketed this game for old gen as well" don't you get?

 

And what exactly constitutes "marketed this game for old gen"? Because I remember it amounting to little more than "you can play it on the 360/PS3, but the view distance won't be as high and the graphics will be muddier than next-gen because we had to compromise". The game having more bugs on last-gen systems does NOT invalidate this statement.



#72
AWTEW

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And what exactly constitutes "marketed this game for old gen"? Because I remember it amounting to little more than "you can play it on the 360/PS3, but the view distance won't be as high and the graphics will be muddier than next-gen because we had to compromise". The game having more bugs on last-gen systems does NOT invalidate this statement.

 

The reason they probably  did that, is because they could have been done for false-advertising if they had shown  the game more. I did have my suspicions back then, about why they pretty much avoided old-gen marketing  like the plauge.



#73
Morroian

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Actually they aren't under any such obligation. When someone willingly spends money on a product that ends up not working, it's not automatically the fault of the people who made the product. Any competent consumer should be aware that DAI is a game made with new software, for new hardware. Compromises can be made to adapt the new software and make it run on old hardware, but it will never be as smooth or as crisp as it would be if it were ran on the new hardware.

 

You obviously havent read the feedback from many users its not a case of not running smoothly its a case of game breaking issues that they refuse to address there is an obligation to ensure it works. Your priorities are skewed. The fact is they shouldn't have released it on old generation.


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#74
Jeremy Ray

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OP has every right to be upset. This is a growing problem with multiple consoles and now multiple gen consoles. Same problem with Skyrim when it was released. The game was basically a paperweight for the PS3 version on launch.

I suspect Bioware made this game for Xbox One and then ported it to the other platforms without proper testing.

And they should not be selling products for the older gen consoles if they are unable to get the games to work on them. At the least they should of been delayed until properly patched.

But again this is a growing problem with all developers imo. We gamers just have to stop buying stuff until proper reviews are in since the devs don't seem to take proper responsibility.
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#75
TaHol

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"Being a tool"

 

I'm not one of the people who thought it was a good idea to get the game on old hardware, nor am I the one on here complaining about it. The game works for me. It sucks for these others that it doesn't for them, but they REALLY, REALLY should have put some thought into it. They may as well be complaining that their Windows 8 isn't running on an iMac.

Yes you are a tool. Your version works, so why do you gallop here then to mock people who are not as lucky as you? Do you next run to hospital to tell cancer-patients that it is entirely their own doing to get sick in first place, YOU have no cancer, YOU  are ok, so what the hell are they doing in hospitals complaining and whining? Everyone knows if you get illness you must have done something to get it ( you did not jogg, you did not eat healthy food, you smoke, you drink, you got wrong genes tough luck why did you chose your parents so poorly).

 

The worst thing is that you KNOW how you come out, and you take pride out of it, like you had some secret knowledge of how to be OK and it makes you special. That is what my quote of your post was about, and you didn't get it. Karma is a ******, just believe me. Keep doing what you do, and one day you are the one asking for understanding and it won't come.


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