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Possible Temp Fix for ATI users


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28 réponses à ce sujet

#1
CSGMani

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I've posted in the crashing threads. Anyoen who has read my posts noted:

I can play through the starting areas but crash randomly after 5 seconds to 2 min of playing anywhere near the Ritual area (ie. Tower, wilds, etc).

I'm using an ATI 3870.


What did i change? Numerous things that i listed in another thread,,,but finally.....

Long time ago i used to use a program called Rivatuner to OC my cards and such. Haven't used it in a long time cause i don't OC my stuff anymore.

Point is, i said screw it because i wanted to watch my fan speeds, temperatures, etc on my card while playing DA: Origins.

I noticed normally my card fan for my ATI 3870 is at 30% and it stays that way even while playing. Shouldn't do that, but it does. So in Rivaturner i turned on the fan override and set it at 100% fan speed. I made sure to not have the 'start at windows startup' box on cause i don't want my fan at 100% all the time, but alas while playing DA: Origins i'm not crashing anymore while my fan is running on full.

After crashing constantly like most users, i've now played all the way through the Ritual area and the tower for a couple hours (1st time, on my 4th character) with NO crashing. I also went into the Catalyst Control Center and made sure all my settings were set to let the application control the card. I didn't crank anything up except in game itself in which i have all settings on MAX. Working like a charm....for the first time.

Going back to playing now..if i crash i will report back, but i've never played for 2 hours yet without crashing. usually is about 2-5 minutes.

Not saying this will work for everyone, but it is worth a shot. For some reason the card is overheating causing me to have to re-boot before i turned the fan up. Again, this shouldn't be happening as it doesn't do it in any other game, but until they fix whatever the problem is, it is working for me.

You can google Rivatuner. Pretty easy to find and pretty easy to use. I'll check back and answer any questions on how to use it if someone can't figure it out.

*noted, if you mess with other settings like OC'ng your card etc with rivatuner don't blame me if you have issues. I'm only using the increased fan speed option.

#2
Greaser13

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I can find Rivatuner but it says its specifically for Nvidia GPUs. Could you give some specifics on how you did this?

#3
Greaser13

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Ok I see it allows for alternate devices, can you specify exactly what setting you changed?

#4
CSGMani

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Greaser13 wrote...

Ok I see it allows for alternate devices, can you specify exactly what setting you changed?



On the 'Main' tab, under where your adapter is listed, there is a little arrow/corner thing you can click on at the right side. It says customize right next to it.

After you click on that, you'll see a little box pop up with a few options. The far left one is 'low level system settings'.

Once you bring that up, you'll see a FAN tab. Click on that.

Put a check mark on 'low level fan control'. Click Fixed and slide hte fan to 100%. Then hit apply below. You should at this point hear your fan zooming.



Also of note...still haven't crashed yet :)

#5
Greaser13

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Ok I found the Low level fan settings, its humming right along, trying to play now...

#6
Greaser13

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Damn, thanks for the advice but Im afraid mine ate it again after about 45 seconds, even with the fan humming away loudly.

#7
CSGMani

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Greaser13 wrote...

Damn, thanks for the advice but Im afraid mine ate it again after about 45 seconds, even with the fan humming away loudly.


:( Try turning your settings down just 1 notch in game and see if that works.

I'm running in full screen mode, 1440x900 wide screen with all on high. I made sure the ATI control center wasn't overriding anything and set everything to 'performance' or 'apllication controlled' as well.

I guess it is possible mine just happened to start working after crashing 500 times, but i doubt it. :) I should note, i have 7 fans in my case, 2 specifically for blowing on the video card. With that said, i was crashing anyways, but maybe turning the video card fan to 100% plus the others is enough.

Just guessing like everyone else at this point.....

#8
smore006

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I'm a (happy) ATi owner myself, with a 4870 and i've yet encounter any issues (completed the Ostagar battle a while ago). That's without any tweaking utilities as i've just installed my new OS a few days ago. That said, RivaTuner supports adaptive fan control (not sure this is how it's called exactly), which is to be found in the above mentioned low level settings. It just takes care that your fan speed self-regulates based on the current load on the GPU/memory.



If you are getting constant crashes it may be that your card doesn't handle itself very well under heavy load, or something is messed up in some tweaking software (even RivaTuner), or just that you should try some newer/older driver for your card.



I'm using the driver obtained via Windows update at the moment and i have no problems.

#9
Vassag0

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Greaser13 wrote...

Ok I found the Low level fan settings, its humming right along, trying to play now...


There is a fan control page in the Catalyst control center.

#10
CSGMani

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smore006 wrote...

I'm a (happy) ATi owner myself, with a 4870 and i've yet encounter any issues (completed the Ostagar battle a while ago). That's without any tweaking utilities as i've just installed my new OS a few days ago. That said, RivaTuner supports adaptive fan control (not sure this is how it's called exactly), which is to be found in the above mentioned low level settings. It just takes care that your fan speed self-regulates based on the current load on the GPU/memory.

If you are getting constant crashes it may be that your card doesn't handle itself very well under heavy load, or something is messed up in some tweaking software (even RivaTuner), or just that you should try some newer/older driver for your card.

I'm using the driver obtained via Windows update at the moment and i have no problems.


Thats great for you, but not for most of us. It isn't a matter of many of us redownloading drivers. Also, i don't tweak anything as i mentioned above. I only used it to set my fan at 100% constantly while playing.

As for the card not handling itself, that isn't the case. I realize your trying to help, but seriously, read some other threads. Many things have been tried. Even on the lowest settings possible the game crashes.

With that said, i've play all night long 10+ hours straight now with the fan at 100%. No crashing. None. Turn rivatuner off? Crash.....

I'm not a programming expert and can't speak on behalf of the game or the driver, but something is pushing the cards way too hard and it shouldn't be. I play many more intensive games then DA and have no issues.

#11
Gorath Alpha

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For any ATI owners who don't like CCC, there are two similar utilities to RivaTuner, ATI Tools, and ATI Tray Tools, that offer similar functionality.  The first one is for any video card.  The second one only works with Radeons.  I like these because of the ability to put GPU temperatures and FPS readings on screen in games, at very low cost in processor load.  

(P. S. Added nine days later in Edit): another very useful utility to use with games is "SpeedFan", which allows you access to any fan that the BIOS & MB know about, to adjust cooling.  It's potentially dangerous if you use it to slow down any fans, however.  The thing it allows that I like is for every day operations;  it can put a CPU temperature reading on the taskbar, in the tooltray.

Gorath
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Modifié par Gorath Alpha, 14 novembre 2009 - 03:20 .


#12
Guest_eyesofastorm_*

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I'm having this same trouble, but the video card isn't even approaching hot. I'm glad turning the fan speed up worked for you though.

#13
Guy4142

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I shouldn't have a problem, i have an aftermarket fan which keeps my GPU really cool, already use rivertuner, and i have a Fan controller for my GPU on the side of my comp.

Hopefully it is just a fan issue or we'll have to wait for new Drivers, on the 14th i think?

Also switch back to 9.7 drivers, this has fixed some peoples issues with crashing in certain areas and currently stands as the only fix. Im not sure if theres an issues with the 9.10 drivers...atleast i haven't heard anything.

Modifié par Guy4142, 05 novembre 2009 - 02:25 .


#14
smore006

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CSGMani wrote...
Thats great for you, but not for most of us. It isn't a matter of many of us redownloading drivers. Also, i don't tweak anything as i mentioned above. I only used it to set my fan at 100% constantly while playing.

As for the card not handling itself, that isn't the case. I realize your trying to help, but seriously, read some other threads. Many things have been tried. Even on the lowest settings possible the game crashes.

With that said, i've play all night long 10+ hours straight now with the fan at 100%. No crashing. None. Turn rivatuner off? Crash.....

I'm not a programming expert and can't speak on behalf of the game or the driver, but something is pushing the cards way too hard and it shouldn't be. I play many more intensive games then DA and have no issues.

Well, sorry that i dared to post in your precious thread... :mellow:
You are right that i haven't really read other threads, but this one caught my eyes since it's addresed to 'ATi users', but i really had no wrong intentions, just trying to throw in some ideas/methods which work for me.

I'm sure it's already written in some 'other' thread, but have you guys tried to enable V-sync? If it's disabled it may lead to the GPU pushing itself to the limits and maybe ultimately crash.

#15
beranzen

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3870 as well, tried the rivatuner fix, was able to play for maybe 10 mins then it crashed again.

Unplayable until ATI does something in the next update.

OR

Bioware/EA responds to customers having this issue.

OR

I buy a newer Hd48XX series card

#16
CSGMani

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Guy4142 wrote...

I shouldn't have a problem, i have an aftermarket fan which keeps my GPU really cool, already use rivertuner, and i have a Fan controller for my GPU on the side of my comp.

Hopefully it is just a fan issue or we'll have to wait for new Drivers, on the 14th i think?

Also switch back to 9.7 drivers, this has fixed some peoples issues with crashing in certain areas and currently stands as the only fix. Im not sure if theres an issues with the 9.10 drivers...atleast i haven't heard anything.



Mine card was not approaching hot either. I have 7 fans in my case. 1 specifically aimed at the video card. Why did turning my fan up work? No clue..the temperatures were NOT registering high, but yet the game was crashing. To be honest, i don't know why it worked, but it did. *shrug*. Figured i'd post it here to try and help others.

#17
CSGMani

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smore006 wrote...

CSGMani wrote...
Thats great for you, but not for most of us. It isn't a matter of many of us redownloading drivers. Also, i don't tweak anything as i mentioned above. I only used it to set my fan at 100% constantly while playing.

As for the card not handling itself, that isn't the case. I realize your trying to help, but seriously, read some other threads. Many things have been tried. Even on the lowest settings possible the game crashes.

With that said, i've play all night long 10+ hours straight now with the fan at 100%. No crashing. None. Turn rivatuner off? Crash.....

I'm not a programming expert and can't speak on behalf of the game or the driver, but something is pushing the cards way too hard and it shouldn't be. I play many more intensive games then DA and have no issues.

Well, sorry that i dared to post in your precious thread... :mellow:
You are right that i haven't really read other threads, but this one caught my eyes since it's addresed to 'ATi users', but i really had no wrong intentions, just trying to throw in some ideas/methods which work for me.

I'm sure it's already written in some 'other' thread, but have you guys tried to enable V-sync? If it's disabled it may lead to the GPU pushing itself to the limits and maybe ultimately crash.


Damn your back!

:)

Seriously, yeah i was just getting up this morning to go to work. Was grumpy :).

I've tried...

-Every resolution top to bottom.
-All graphics settings
-9.6 to 9.10 drivers.
- Disconnecting internet while playing
-V-Syn on and off
-Ati Control panel set to all performance mode
- Compatability modes + running as admin
- 32 bit OS and 64 bit OS

etc etc, i think you can see where i'm going with this. Tried almost everything i can think of.

Turning the fan up worked though.

Now, with fan running normal, gamesi usually play are Borderlands on high, Aion maxed out, Fallout 3 maxed, etc. No issues. My 3870 runs everything fine.

It is possible though that after crashing 200 times and finally getting through the Ritual area it just stopped crashing. I'll turn the fan off tinight and see if my crashing comes back.

#18
Euthanesia

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I had high hopes for this fix but, sadly it didn't work for me.



I'm also using an ATI 3870.

#19
InTheFlow

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CSG...did the crashes return when you turned the fan off? Has the game been 100% stable for you after doing this?

#20
CharlesBukowski

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I'm using two 3870's running in crossfire mode. Blackscreen lockups or screen-freeze lockups within seconds of loading my human warrior in the first outdoor area with Duncan.



Couple of odd things though:



The first two days I had the game, I played nothing but different origin stories. Ran like butter on max settings, no crashes whatsoever. The warrior that's now blackscreening or freezing within seconds is one of those characters.

I have two saved games with him that both crash within seconds of loading now. The first is the autosave right before you cross the bridge into Ostragar. In the other save, I've already got the sarcastic dude following me, and am heading towards the ritual start point (i think).



The first 2 days I played, I was able to explore a good deal of the ritual area (with at least 2 different characters), - no problems. But now, for some reason loading my saves from that area results in system lockup.


#21
Adonias_d

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I hate to say it, but it's the 3870 doing it. I decided to use the game as an excuse to upgrade my card. Went from a 3870 to a 5770. Well, runs perfectly now, even off the save games that were previously crashing.

#22
Gorath Alpha

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CSGMani wrote...

... I'll turn the fan off tinight and see if my crashing comes back.


I missed that last sentence 8 days ago.  I'm sure that he didn't MEAN what he wrote, literally.  You NEVER turn any fan off without knowing EXACTLY what you are doing!  I have edited in the name of SpeedFan, and the admonition to take care what fans that you SLOW DOWN, in my reply from nine days ago. 

Gorath
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#23
stubbieAussie

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It appears from the previous posts that its a problem specific for the 3800 series (I have a HD 4800 and the game plays fine).

I would however like to offer a suggestion.
I know everyone will say "make sure you have the latest drivers installed" but I have at times had problems caused by installing the latest drivers.

With that said could I suggest that you guys try using the 8.12 Catalyst drivers.
support.amd.com/us/gpudownload/windows/8-12/Pages/radeonaiw_vista32.aspx
These drivers have been around for some time and have proven to be very stable for a lot of gamers.
I am presently using them and they run DA:O, Drakensang, Crisis, Sacred 2, etc, etc.

I know its a PITA to completly wipe drivers and then reinstal them, but it might just help.

The latest is not always the best ;)

#24
JironGhrad

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8.12? current catalyst Beta is 9.11

#25
Solitude_Aeturnus

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One little detail for ATI users is vsync and triple buffering. If both are on (vsync must be on for triple buffering) you are going to experience crashes and lockups. This has been an issue for a good number of years now for a scattering of titles. If you update your drivers, have vsync off, and it still crashes, then we have to look elsewhere for the problem.