198 réponses à ce sujet

[Sartoz]

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There is a case for decent support, which EA Access is designed to provide, though personally I find it weak.

 

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Useless as in non-communicative.

 

I have the ME3 in the metal case that I now can use as a paper weigth. I explained my problem via email to EA but received no response:

 

1. bought and activated the game under email X and played the game + the co-op MP

2. Some time after I uninstalled the game, access to email X became  unavailable.

3. Two years later I'd forgotten the password to email X

4. Can't re-installed the game 'cause it's been pre activated but I dont know the password to email X...

5. sending me an email to reset password to email X is useless as I can't remember it and therefore cannot login in.

 

6. EA won't even acknowledge my email.

 

 

That's the thanks EA gives to gamers who bought the game legally....

[Gileadan]

I don't even expect any communication with the devs here - devs tend to be busy people, so any word from them is something I'd consider a bonus.

 

But a community manager? Someone who posts the occasional update and keeps a change log with patch notes going? That's the most basic form of communication between studio and fans, and even that is clearly lacking here.

[DanniloSan]

Thinking by the costummer side...

"It's depressing to see that our feedback is completely ignored...How dare they treat us like that?We that paid a high price for all that Sh**..."

 

From the Human Side...

 

If I'm a Bioware guy,I would try to avoid all the hate and some hurts,after years of hardwork some people only see our mistakes...

 

At EA side...

Even with all this hate,we still are the game of year of 2014 with 9 of 10 in most reviews,so...I DON'T CARE!...

 

Now...Choose your side!

[Kantr]

Perhaps people should cast their minds back to Mass Effect 3 and the huge amount of complaints on that and death threats to one Bioware Developer (perhaps from DA2) as to why most developers do not like interacting on these forums.

 

BSN is a dirty word everywhere else.

 

@Sartoz there is now an Auto-attack. Also games always cut content, if you don't cut stuff then you'll never get it finished. Do people complain about dvds adding in a directors cut that didnt show up in the original movie? (which is not quite the same)

[Sylvius the Mad]

2. Some time after I uninstalled the game, access to email X became unavailable.
3. Two years later I'd forgotten the password to email X

Remembering passwords is your responsibility. And unless the domain ceased to exist unexpectedly, losing access to the email address is also your fault.

[Sylvius the Mad]

@Sartoz there is now an Auto-attack.

There was always an auto-attack.

[Kantr]

There was always an auto-attack.

I thought one of the patches added it?

[Sylvius the Mad]

I thought one of the patches added it?

An extra auto-attack option was added, allowing a manual auto-attack toggle when using the Action Cam, but the Tac Cam always had an auto-attack.

If people so badly wanted an auto-attack, there was always one available to them.

[Kantr]

An extra auto-attack option was added, allowing a manual auto-attack toggle when using the Action Cam, but the Tac Cam always had an auto-attack.

If people so badly wanted an auto-attack, there was always one available to them.

Yea

[turuzzusapatuttu]

[Fidite Nemini]

Perhaps people should cast their minds back to Mass Effect 3 and the huge amount of complaints on that and death threats to one Bioware Developer (perhaps from DA2) as to why most developers do not like interacting on these forums.

 

BSN is a dirty word everywhere else.

 

And still, the vast majority of users were trying to voice their concern constructively or in a reasonable enough manner. Yes, there were nutjobs with death threats (that was against a DAII writer; again, hardly something exclusive to our community ... those idiots are everywhere), but remember what else has been send to BioWare? Cupcakes. Hardly synonymous with toxicity. Let's also not forget that EA's/BioWare's communication strategy dealing with the ending criticism has been catastrophic and the real community uproar only began after EA/BioWare essentially dismissed the critique as pessimistic naysayers after they had ignored the whole thing for quite some time.

 

Let's also not forget that whatever outside attention BSN got was in no small part due to some silly blog entry that somehow found the Tali's Sweat topic and used that to constitute an image of the BSN community being a lot of clinically insane bushwhackers, something the internet took and ran with, as it does on a regular basis with anything, irrelevant of that being accurate or not.

 

 

I say it again, compared with other prolific fan communities, this one is pretty friendly. Doubly so if you consider the contemporary still controversial themes the games deal with. Try discussing LGBT on the League of Legends forum, I dare you.

[BansheeOwnage]

Spot on, I've been saying this repeatedly if they were more transparent about discussing design decisions etc there would be far less heat on the forum. The absence builds up resentment and people naturally get more heated,

Thanks! "Spiraling" is a good word for what happens. Toxicity breeds toxicity, and civility breeds civility - from my observations anyway.

[bEVEsthda]

I think the reason they don't, is a decision that pretty much preceded the launch of DA:I.

They're tired, engaging with critics wear down the spirit, it wastes valuable time, etc.

I do believe some of them glance through some threads here now and then, but answering to some of the criticism directed against DA:I is pretty pointless, so why bother.

 

I also think they get away with it, in this case, because DA:I is actually well received. Really.

Silence is not a good option when the audience is as outraged as after DA2. In that case, silence only feeds hostility. I remember well the Spore forums. Silence was NOT a successful tactic there. Neither were viral posters.

 

Forums are probably seen as a problem of a kind. People are too anonymous. The critics can hide, which possibly changes their behavior, but the developers are out in the open, vulnerable. Focus has shifted towards Twitter.

[TheOgre]

That's the funny thing about loyal customers, they can be relied upon to be exactly that, loyal. Sure they complain how every new game is worse than the last, but yet here they are, launch after launch goes by and the same people are buying their games and then finding themselves disappointed. If everyone who stated that this will be their final Bioware purchase actually followed through with it then Bioware might have cause to be concerned. Luckily for them, when these "threats" come from loyal fans it's usually just hot air. 

 

It's the casual market Bioware (and every other games company) are after. That's where the big bucks are, those are the purchases Bioware actually care about, because those purchases are the difference between being the next Skyrim and the next Bound by Flame. Why do you think Bioware were "aggressively" scouting Skyrim? It was an RPG that totally broke into the mainstream and as a result sold like hot cakes. Why is it do you think that RPG elements are constantly being scaled back with every new release? To make it more accessible to those who generally don't play RPGs and aren't used to those kinds of things. 

 

 

 

 

 

As for the devs no longer being active on the boards, I can't believe people still actually think that the "toxicity" is what drove them away. These boards have always been toxic, whether the devs are posting regularly or not, it didn't drive them away then, it hasn't driven them away now. 

 

The thing that has changed between then and now is the game has shipped, and generally speaking if you're posting on these boards then You've already bought the game. No reason to continue marketing and selling the game to those who have already purchased it. The devs will be back once the next project hits pre production, you can be sure of that.

 

The devs reading this post...

 

[AresKeith]

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Oh, no question about it. It's DLC-O-RAMA from now on.

 

Can anyone who played JoH think this is cut content?...

 

They started the DLC when the core game went gold
 

[Morroian]

Considering how people acted after DA2 and ME3, and how people tried to use things devs said and twist them to fit their own agenda, I'm not surprised they don't come around much. And then there's the general hostility that spills over into personal attacks.
 

 

They began moderating the BSN much more rigorously after those games and the devs were quite active during game development.

[Baalthazar]

An extra auto-attack option was added, allowing a manual auto-attack toggle when using the Action Cam, but the Tac Cam always had an auto-attack.

If people so badly wanted an auto-attack, there was always one available to them.

 

Sort of.  You had to map it to a key, so you ended up clicking on the enemy, then clicking on another key to initiate auto-attack.  (I always had to pause the game first to make sure I actually pressed all the keys I needed to press.) This doubled the amount of things you needed to press in order to auto-attack from previous iterations in the series, and is clunky.

 

Unless you're talking about something else, in which case, it was never obvious to me that there was such a feature, and it wasn't mentioned in either the tutorial or manual.

[BansheeOwnage]

Rant incoming:

 

I miss the days when developers liked to talk about things they were working on, even if they didn't give too much away. Some developers still interact well with fans (DICE LA being very good at this, they Skype with certain forum-goers to discuss balance tweaks etc.), but I'm getting very frustrated with the unnecessary amount of NDAs Bioware is using. Maybe it's not up to them, maybe it's EA, I don't know. I miss the days when developers would talk in-depth about what was going to be in their DLC, even if it was just maps, they would have cool articles about how they designed them, took in feedback, etc.

 

Whatever DLC they're working on for MP would be a great example of stuff they can talk about, since it doesn't involve spoilers. Remember that April Fool's joke character, Zither? They bothered to make an in-game model for him, then a detailed summary of his abilities complete with new icons someone had to design. All for a joke! But they can't do the exact same thing for whatever they're actually working on? That is what bugs me, people. They say Soon™ all the time, but why they can't even tell us that they are, in fact, making something is beyond me.

 

Instead of all that nice interaction, we have a perfect example of a needless NDA here: The Black Emporium. Sure, if there is anything spoiler-y in it, don't tell us - but this very DLC was already released in DA2! We know about Xenon, we know how the Emporium looks. Why all the secrecy? It's unneeded as far as I can tell. I'm also very annoyed (being almost May) that they still don't have a release date for it, as well as Jaws of Hakkon for 3/5 platforms. Admittedly, the JoH business might be the doing of EA/Microsoft, but it's still wrong and still annoying.

[line_genrou]

This is what happens when you tell lies to your fans and screw them over with day 1 DLCs among other backstabbing practices. They get angry when they see you doing PR talk.

And then whine "meh meh they are toxic".

[Grieving Natashina]

<shrug> I don't know.  I've personally witnessed threads telling devs to quit their jobs; telling devs that they should be fired.  Wishing physical harm on the devs, and constantly telling them how much their game sucks.  I've watched people say some of the most awful things to the devs, like one person telling a dev that their mother should have aborted them before they were born.  

 

The writers don't get it any better.  I remember folks saying that if Mary Kirby didn't make Vivienne a romance, then BioWare was racist.  Or that if they had made Vivienne a romance, then they were racist for having the first black female companion a love interest.  Or that Mary Kirby hates those that are height challenged because Varric isn't a romance.  I'm not making any of this up and those are just examples I can think of off the top of my head.  

 

The devs and writers don't have to be on the forums at all.  You guys think this is bad, you should go hang out on the battle net (Blizzard.)  Please, count how many posts that come from actual Blizzard employees (not moderators,) that have happened in the last 4 years.  Now, note how many of them are right around Blizzcon.  That's a company that ceased giving a crap about their players years ago.  

 

Maybe if folks stopped telling the devs that they suck; maybe if folks stop demanding things of the writers; maybe if folks stop with the insults, we'd see them more often.  If I worked for BioWare on the DA or ME team, I'd stick to twitter too.  I'm not going to ask anyone to change, because that would be laughable to even try.  Still, look around the forums at the way people treat the devs and each other.  No wonder they don't want to come around here.

[Sartoz]

Remembering passwords is your responsibility. And unless the domain ceased to exist unexpectedly, losing access to the email address is also your fault.

 

Thank you

[X Equestris]

They began moderating the BSN much more rigorously after those games and the devs were quite active during game development.

Only about two of them: Gaider and Schumacher. Gaider is on a new project, so there's no reason for him to post on the DA forums. As I recall, Schumacher is in QA, and may be busy on whatever they're working on. He does pop up occasionally, though.

[Sartoz]

I think the reason they don't, is a decision that pretty much preceded the launch of DA:I.

They're tired, engaging with critics wear down the spirit, it wastes valuable time, etc.

I do believe some of them glance through some threads here now and then, but answering to some of the criticism directed against DA:I is pretty pointless, so why bother.

 

I also think they get away with it, in this case, because DA:I is actually well received. Really.

Silence is not a good option when the audience is as outraged as after DA2. In that case, silence only feeds hostility. I remember well the Spore forums. Silence was NOT a successful tactic there. Neither were viral posters.

 

Forums are probably seen as a problem of a kind. People are too anonymous. The critics can hide, which possibly changes their behavior, but the developers are out in the open, vulnerable. Focus has shifted towards Twitter.

 

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It's better received from the new-gen console side..... on that I agree.

[Sartoz]

 Snip

The devs and writers don't have to be on the forums at all. 

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I agree that the devs and writers need not appear. When rants talk about devs they mean the game designers and management who approved the game design. The game programmers just write code off the design specs yjar's given to them.

 

Remember, each time there is a game decision to make Bio ask themselves three questions:

 

1. How much time will it take?

2. How many resources will it take?

3. What is the value of doing it to Bioware?

[Digger1967]

Skimming through most of the posts in this section of the forum, I am not surprised there is a lack of interaction from Bioware.

 

Well aside from the river of snark and the death threats I really can't imagine why they wouldn't want to be more involved.  Lol