I've been reading this thread for a while now (trying to mainly read the concerns/complaints rather than the initial trolling) and I have to agree with a lot of what's been said. I currently have not had the pleasure of playing through Mass Effect since I was more interested in getting Mass Effect 2 (pre-ordered, picked it up the day after release). Before picking it up I had read other people explaining the mechanics and gameplay that was to be expected of this title, and back then it sounded too good to be true.
When I first unwrapped my newly acquired copy of ME2, I had to wait a couple hours to even play it as I downloaded the three DLC's, (One being the Terminus Armor/M-490 for those of you who are counting). After everything was up and ready to go, I began to play. Normally I would have expected something such as Elder Scrolls IV: Oblivion where you design your character right before getting into the action, it was a nice surprise seeing how they gave us a slight tutorial before the customization/tutorial level. Sadly though, I felt the customization very lacking for an "RPG" game, where all I do is select from a few different types of head styles (it almost felt like The Godfather all over again). As I am familiar with both RPG's and Shooter's, my first character I decided to play on Insanity (I will get that 360 achievement one day, hopefully). Being rushed from running around on an exploding ship, to customizing your face, then having to shoot things while learning from a VERY tiny text pop-up didn't seem to fluid very well at all. And being slightly further in the game, it's not much different. You run around on the Normandy, take a long pause to do something, then rush out and die 32 different times by the same twig with a rocket launcher.
So far I have 2 different characters with completely different classes and personality-styles, and I feel like this game wasn't checked over before being released. I have to agree with a lot of things that have been said. The most RPG you'll get from this game is the different dialogue options, which even then, you'll still get the same last half of an answer no matter what your choice was. Some of the options are even confusing, where it doesn't exactly say that it is either a Good/Evil choice but when you select it, you're left thinking "What? No! I wanted to be nice/an ****, that was completely opposite of what I thought it was saying!" An RPG doesn't have to have a cluttered and no-sense inventory, but the feeling of adding stat points would, in fact, make it feel more like an RPG than a Shooter with Saint/Satanist comments. And in fact, there are parts of the game that when gone over with a different attitude, you could feel that you missed out on something that you'd rather have. Ex: When you find the person dieing from the plague after taking out the two Blue Suns after entering the Quarantined Zone. You can either A: Select the Good Guy option and save him for useless information, or B: Let him die and be able to loot 2000c. In the beginning of the game, especially this one, I'd rather have taken the money.
As for the side-quests, there isn't much satisfaction from completing them. They're just there for if you feel like not going on with the story for a 1 in 10000 chance of levelling up without doing a story mission. Seriously, no matter what happens you'll always go up a level after every story mission, not half a level or two levels, just one.. enjoy your 2 "stat" points.
The planet exploration also leaves a lot to be desired. At first I thought the planets were just 2D images that you ran the aiming reticle around for a while till you think you found everything, but then I found out, THEY SPIN!? Oh great! Now I can spend an hour spinning a randomly generated color planet trying to find upgrade materials until I realize "Wait, I think I've gone over this non-specific color line on this planet 50 times now, I must have gotten all the available resources."
Now onto the ammo. Being someone who actually pre-ordered the game, I was looking forward to blasting enemies with the M-490 Blackstorm. But really.. once you're able to equip it, you only have 1, ONE, uno, bullet for it. And I am an ammo-junkie when it comes to shooter games, if I have low ammo I will switch to a weapon with the highest ammo I can find even if I have to travel halfway across the level next to the starting point to do it. After playing the game for many hours on one character, I have totalled up either 3 or 5 bullets for my pre-order weapon, I can't tell what the number is exactly without either using a shot or gaining another because the number is so small and blends with the background too easily. You may be thinking "Why not just use one shot per mission?" Well, I like the idea of being able to fire my weapon more than once or twice without having to worry if it will get restocked enough for the next mission. Personally, hearing that there are no ammo clips in ME (can't wait to get it), I would rather be able to fire my M-490, have to wait 10 minutes until I can use it again, then be able to fire it again, rinse, wash, repeat, because then I won't have to worry "Will I find a Heavy Weapon Ammo in this level? Will I accidentally walk past it or accidentally mess up hacking into a box/room that will have it?" But then there's also "Oh you'll get another 1 bullet after you complete a mission", no, I will not do that, I want more than 2 shots with my OP weapon.
Onto probably the most annoying aspect of the game. Oops, I forgot to do something on the Normandy before getting off of it to do something, let me go back to the ship, take it out across the galaxy, read the one message I forgot to on my private terminal, then fly all the way back to the same planet. Enough said.
I am really hoping that ME3 will improve upon this game, maybe get some tips from other, more hard-core RPG companies, about character customization, then add just enough action between each 2 hour pause to keep even the hard-core shooter fans happy. Or even just blend the 2 hour "RPG" pauses and the action seamlessly (or at least relatively seamlessly) so everyone will be happier and want to keep playing the game.