107 réponses à ce sujet

[Tobi_Kuiki]

im missing a file EA say's to get a new one

im gonna try it one more time

[DarkSith70]

Hello everyone, still having the problem.....



Last night after I posted this I did a clean install of my video driver (196.34) and sound driver. I used Guru3d.com cleandisk utility to wipe all of the video drivers, physicX and sound drivers before reinstalling....still did not work....



I did however try my copy on a second computer that has Win 7 32-bit premium with only 2GB of memory and an Quadro FX3500 Nvidia card (based on the 7900 nvidia chip)



I got a warning that my hardware was not compatible, but the game did start and I got to the log in screen, I did not go beyond that because I was pressed for time.



I will try and disable one of my optical drives tonight and reinstall and see if that works, if that does not I may remove some memory....I can not imagine having to much memory having an issue but I will try....



Post more later...

[Butt0n_Man]

Finaly success affter 5 fresh installs "it" be working



keep the faith

[DarkSith70]

ButtOn_Man



Did you change anything? Do you have the two optical drive setup?



I can not try right now at work but I will try more tonight.





Thanks for any additional information you can post....

[Butt0n_Man]

well on the last install the successfull one i left both disk's in each drive witch installed without even requesting the second disk with it beeing allrdy in the other drive



i think its just a case of reinstalling it untill you get lucky



best of luck

[RgnCajun27]

Yeah I Uninstalled it last night and deleted the Mass Effect 2 folder in MyDocuments/Bioware, then I let Steam redownload and install while I slept. When I tried it out before work this morning  I was able to get to the main menu Hopefully I'll be able to play tonight.

For those of you who reinstalled and still had issues did you delete the folder from MyDocuments?

As a side note Dragon Age still doesn't work. But I'm trying to see if reinstalling works for that too.

[DarkSith70]

Well this is now interesting.....I just had a long chat with EA support on this.....They are now wanting me to download the game.....I bought the disks....but they want me to try and do the downloading .... wonder if they think the game is corrupt....but I don't think that is it being it is working on a different system....



I think Butt0n_man had found the issue

[Fedaykin Oathium]

I installed ME2 last night ready to blow shizzle up and boom black screen and crash at startup... So as many others posted I manually unzipped the english .rar file on the 2nd dvd to my ME2 Directory and I was able to play... Why in gods name did this pile of crap installer make it out of QA!??! I havn't had to work this hard to install and play a game since "BORG" came out in the late 90's. As for performance I don't have uber choppy lag or audio sync problems other have had.

My system Config:

CPU: Core 2 Quad @ 3.2GHz
VID: GTX280
MEM: 8Gb DDR2
HDD: 4x 320 in RAID 5
OS: Vista x64
Optical: 2x Samsung DVD burners

Edited for terrible spelling.

Modifié par Fedaykin Oathium, 28 janvier 2010 - 06:18 .

[Ellri]

I press Play on the Launcher and I get a white box with 'Mass Effect 2 (Not Responding)' and that's it. Was looking forward to this game for months. Very disappointed!







Processor: Intel Core 2 Quad CPU Q6600 @ 2.40GHz



Memory: 4.00GB



System: Vista 32bit

[Fedaykin Oathium]

Ellri wrote...

I press Play on the Launcher and I get a white box with 'Mass Effect 2 (Not Responding)' and that's it. Was looking forward to this game for months. Very disappointed!



Processor: Intel Core 2 Quad CPU Q6600 @ 2.40GHz

Memory: 4.00GB

System: Vista 32bit

What is the size of your ME2 Dirctory.. should be ~11+Gb

If it's closer to 9 you are missing a file from the 2nd DVD

Modifié par Fedaykin Oathium, 28 janvier 2010 - 06:21 .

[Ellri]

Yeah it's 11.4 GB so I think I have everything...

[DarkSith70]

I think it is the install processes as well....For what ever STUPID reason when it looks for the second CD and it has to go to the second optical drive it bombs out.....I think the way ButtOn_man installed may be a work around...or disconnect the second optical drive.....or I will do what Fedaykin did tonight as well...if that does not work I may demand a refund which will be sad because I was looking forward to this game as well.......I agree though....how in the hell did this past QA for the install....I am sure that more the 50% of the people that have computers have multiple optical drives in them.....

[DarkSith70]

Ellri.....



Do you have two DVD drives? If so try to install it with Disk 1 in one drive and disk 2 in the second drive so it does not ask for the second disk.



Let us know if that works

[Ellri]

I only have 1 disk drive... :'(

[Fedaykin Oathium]

DarkSith70 wrote...

I think it is the install processes as well....For what ever STUPID reason when it looks for the second CD and it has to go to the second optical drive it bombs out.....I think the way ButtOn_man installed may be a work around...or disconnect the second optical drive.....or I will do what Fedaykin did tonight as well...if that does not work I may demand a refund which will be sad because I was looking forward to this game as well.......I agree though....how in the hell did this past QA for the install....I am sure that more the 50% of the people that have computers have multiple optical drives in them.....

I have 2 optical drives, I did find it odd it spit out DA:O and said feed me ME2 Disk 2... But it did miss that english file which I replaced and it worked.

Also check to make sure you are not running any stupid codec packs... those need to be removed if you have choppy audio video (with an intel proc) with AMD yeah not even going there...

[Fedaykin Oathium]

Ellri wrote...

Yeah it's 11.4 GB so I think I have everything...

Try running as admin, also as always check your video drivers are updated...

Can we get a full hardware list in your gaming PC pls.

[DarkSith70]

Fedaykin...I will check the English file if the 2 DVD thing does not work....I think they have a crappy install processes which surprises me...but I guess how many games can say they are 2 DVD long....They need to come out with a fix for this ASAP for others like Ellri

[Ellri]

Running as Admin was one of the first things I tried. No dice.



Is there a way to get a "full hardware list"? I'm not all that PC literate...

[DarkSith70]

Ellri



If you do Start Run and dun DXDiag it will give you a list of all your stuff.....or you can look at the Mass Effect 2 configuration utility and look at the system tab and read off what you have.



Hopefully we will get you running...

[Ellri]

Fingers Crossed...



Processor: Intel® Core™2 Quad CPU Q6600 @ 2.40GHz

Clock Speed: 2396 MHz

Physical Memory: 3.49 GB

Display Adaptor: NVIDIA GeForce GTX 260

VRAM: 896MB

Driver Version: 6.0.6002.18005

OS: Microsoft® Windows Vista™ Ultimate

DirectX Version: DirectX 10.0 (Nov2008)



Does that help at all?

[killtor]

when i get onto the click any button bit i click button and it crashes 1 sec later saying me2 has crashed we are sorry for any MOTHERF**KING EXTREME inconvenience.......i am pounding my head agaist the wall in fustration and will soon self-destruct

[DarkSith70]

Ellri



It does help, it looks like you may have an older Nvidia driver is 8.17.11.9621 which = 196.34 which is Nvidia's latest beta driver, your is showing 6.0.6002.18005 I would start by updating that driver.... here is the link to get the latest one http://www.nvidia.co...aspx?lang=en-us you may want to stick with 196.21 which the latest official driver



keep us posted

[DarkSith70]

Killtor....



I think you are having a different issue.... I have seen posts about the issue you are describing but it does not seem to be the same one we are having here, not being able to start the game at all...

[Raptilien]

gotta problem here too, after the third time installing i tried to start the game - just tells me "wrong disc" doesnt matter which disc it is, its wrong - anyone gotta advice ? i'm about to freak out

[DarkSith70]

Looks like there is some other threads about our issues....have a look at these.... might give everyone some ideas on how to fix the problems....



http://social.biowar...778509/2#818617



http://social.biowar.../index/766790/1