Hello! My client for Origin has been crashing of the late, and unfortunately, it crashed halfway through an attemped buy for 800 BioWare points. Instead of giving me a transaction for 800 points, I have instead received a notification that two transactions are pending to be paid for. I would like to issue a help request, and have both of the transactions canceled and refunded. Thanks.
Accidental Buy
Débuté par
happyfacealan
, juil. 05 2015 02:13
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#2
Posté 05 juillet 2015 - 06:29
Fidite Nemini
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- Members
- 5 732 messages
Sounds like something you should ask in the Origin help forum.
#3
Posté 06 juillet 2015 - 06:35
happyfacealan
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- Members
- 6 messages
Already asked them, they direced me here.
#4
Posté 06 juillet 2015 - 03:50
Jesse Reid
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- BioWare Employees
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- 995 messages
Who told you to come here? Another user or a customer support agent? Can you post a link to that conversation?
You will have to use EA Support to solve this as we have no support on this site other than users helping other users. You should visit http://help.ea.com/ and find the game you had the issue with.
You will have to use EA Support to solve this as we have no support on this site other than users helping other users. You should visit http://help.ea.com/ and find the game you had the issue with.
