684 réponses à ce sujet

[midnight tea]

Did any of that go from "supported" to "not supported" (with no explanation whatsoever) within a year of release?

 

Software-wise? Sure.

 

Hardware-wise? Lol, PS3 and Xbox 360 have been released, what... a decade ago? And it's already been mentioned that their support from Sony and Microsoft ends in next few months.

 

 

And any addition or alteration of the content is "support"

 

If such was the case, me being locked out of new features on devices I mentioned in my previous comment wouldn't happen.

 

 

 

For a game franchise sure, not within a single iteration of a game.

 

Actually, no. Read this article:

 

http://arstechnica.c...ng-dlc-support/

 

So Bioware wasn't the first, even if it's still most prominent. If anything, I think we should expect this trend to continue.

[ashwind]

At some point in software/hardware lifespan it's expected for it to start losing support or being locked out of new features. Should I complain that my old iPad 2 doesn't get updates from Apple anymore and can't run many new apps? Should I complain that I can't connect and use streaming sevices on my iPod classic?

Should I be outraged that because I have an old type of Wacom Cintiq tablet I am locked out of many cool new features in Adobe programs that I have, simply because my Cintiq hasn't been built to make use of them?

 

No - because new features aren't part of the support.

 

Patches are support. Troubleshooting is part of support. Things like DLC - they're additions.

 

 

 

 

Even those unsubtly saying that some should get over it and get are hardly being "eager to kick oldgen players to the curb so they can get better DLC". One does not follow another.

 

I am sure you will be happy if Apple ask you to "RE-PURCHASE" the same app you bought on your old iPad and old iPhone when you upgrade. They will also generously give you a "data migration" tool to transfer all your data to your new Apple product. Tell me you should not be outraged if this happens to you then you can go about lecturing everyone on the subject on "How should things be. It is all about business"

 

Are you able to comprehend the word "fair"?

 

Are you able to understand that all customers have the "RIGHT" to expect equal treatment because they pay the same price? Does the word discrimination mean anything to you?

 

Are you able to fathom that asking some consumers to buy the same product twice to enjoy what everyone else can enjoy by buying the product only once is UNFAIR?

[Iakus]

 

If such was the case, me being locked out of new features on devices I mentioned in my previous comment wouldn't happen.

 

I upgraded my phone a couple months ago.

 

Amazingly, I was allowed to redownload all my apps.  I didn't even lose my contacts.

[Jaron Oberyn]

I upgraded my phone a couple months ago.

 

Amazingly, I was allowed to redownload all my apps.  I didn't even lose my contacts.

Apple, meet orange.

[BansheeOwnage]

I don't understand the people coming in here and ranting about business strategies like we all don't understand how it works. So what? We care about how it should work, and we want certain practices to change. And yes, it's very possible to make a (substantial) profit and treat customers well at the same time. Is that too much to ask, really?

[thats1evildude]

But I don't care. You paid for and received the base product; as far as I'm concerned, you have been treated fairly.

You were going to have to upgrade to continue with the Dragon Age series eventually; it's just happened sooner rather than later.

[midnight tea]

I am sure you will be happy if Apple ask you to "RE-PURCHASE" the same app you bought on your old iPad and old iPhone when you upgrade. They will also generously give you a "data migration" tool to transfer all your data to your new Apple product. Tell me you should not be outraged if this happens to you then you can go about lecturing everyone on the subject on "How should things be. It is all about business"

 

Actually, good data migration from Apple would be nice, considering that during transfer from my own phone to new, I lost data in apps I invested a bit of money in... Not to mention that there ARE apps I actually have to re-purchase (iPad version or HD version to work with new phones).

 

Those versions also WON'T be working if I had to go back to my old phone, meaning I won't have access to them (or new features) DESPITE paying money for them.

 

 

 

 

 

Are you able to understand that all customers have the "RIGHT" to expect equal treatment because they pay the same price? Does the word discrimination mean anything to you?

 

Are you able to fathom that asking some consumers to buy the same product twice to enjoy what everyone else can enjoy by buying the product only once is UNFAIR?

 

 

Are you really using the word "discriminaton" here ? Jesus Christ...

 

I don't go and cry about me being discriminated for not being able to use touch features in graphic programs I use, when my old Cintiq (for work, not just hobby I should say) - I pay the same subscription fee for the same product, but my hardware simply doesn't provide me the access to all features, just like old-gen consoles won't be able to provide access to content they can't run - be it high-rez textures or DLC.

 

Plain. Simple. That's it.

 

 

I don't understand the people coming in here and ranting about business strategies like we all don't understand how it works. So what? We care about how it should work, and we want certain practices to change. And yes, it's very possible to make a (substantial) profit and treat customers well at the same time. Is that too much to ask, really?

 

In case of developing games on old hardware, apparently the answer to your question is resounding YES; it's too much to ask. If you've read the article I've linked in my previous comment, you'll find out that Bioware wasn't the first to drop DLC or support for old-gen consoles. And somehow I can't hear the Internet rioting.

[Iakus]

Apple, meet orange.

Not really, given some here have said Bioware should offer a free upgrade (or at least a major discount) for players forced to get a new console, rather than have to buy the entire game again.

[ashwind]

 

Actually, good data migration from Apple would be nice, considering that during transfer from my own phone to new, I lost data in apps I invested a bit of money in... Not to mention that there ARE apps I actually have to re-purchase (iPad version or HD version to work with new phones).

 

Those versions also WON'T be working if I had to go back to my old phone, meaning I won't have access to them (or new features) DESPITE paying money for them.

 

Are you really using the word "discriminaton" here ? Jesus Christ...

 

I don't go and cry about me being discriminated for not being able to use touch features in graphic programs I use, when my old Cintiq (for work, not just hobby I should say) - I pay the same subscription fee for the same product, but my hardware simply doesn't provide me the access to all features, just like old-gen consoles won't be able to provide access to content they can't run - be it high-rez textures or DLC.

 

Plain. Simple. That's it.

 

 

A new "version" is fair. They can release a iPhone 5 version of a software and a iPhone 6 version of a software. They are design from the very beginning to be different and consumers know that. Launch DAI:2. We all have to buy it to see the end of the Inquisitor's story. Fair.

[Responsible and respectable software developers do not simply slap a new version number onto their product, it has to have enough changes and enhancement to it]

 

The same "version" of a software that offers more features on iPhone 6 as oppose to iPhone 5 is also acceptable IF that same version of the software does not need to be "re-purchased" when you upgrade your phone.

 

Yes, discrimination. That is exactly what they are doing - unfair treatment of different category of people.

 

Did they give any hint to certain buyers that if they purchase the software on these platforms, they will pay the same amount of money but not receive the same treatment? Should customers be blamed for expecting the same treatment when they pay the same amount as others?

 

If you buy a piece of software that your hardware cannot support. Do you need to buy that software again when you upgrade your hardware?

 

Edit:

If they choose to release extra "plug-ins" for DAI, how bad would it be for them to allow people to trade in their existing PS3/360 copy for a free upgrade to a PS4/XB1 copy? Dont tell me they will lose money doing so, they should have considered that when they make money selling them PS3/360 copies. Such are the consequences when you make shortsighted/stupid/greedy business decision.

[BansheeOwnage]

But I don't care. You paid for and received the base product; as far as I'm concerned, you have been treated fairly.

You were going to have to upgrade to continue with the Dragon Age series eventually; it's just happened sooner rather than later.

You don't care. Great. We do. Switching to newgen only is fine - for a new game. It's not something that should happen in the middle of a DLC cycle.

 

In case of developing games on old hardware, apparently the answer to your question is resounding YES; it's too much to ask. If you've read the article I've linked in my previous comment, you'll find out that Bioware wasn't the first to drop DLC or support for old-gen consoles. And somehow I can't hear the Internet rioting.

 

Your point makes no sense. You're saying that because Bioware isn't the only company to do this, asking to be treated with respect is too much to ask? That question was what you quoted. All the companies in the world could do this, and I'd still ask to be treated with respect.

[vbibbi]

Why are fellow consumers telling us that it's our fault we didn't have the foresight to predict DLC support would be pulled out less than a year after the game launched? Why are people giving Bioware a free pass and saying they didn't originally predict that the system limitations would eventually prevent DLC for all platforms? Why are consumers supposed to be held to higher standards of predicting the gaming industry market than an AAA company?

 

And why are fellow consumers saying it's fair for us to pay TWICE to receive the same game and they don't understand why we're so surprised and upset? The major discussion point on these forums is about upcoming DLC: everyone is excited for it and imagining this amazing experience that will improve the base game exponentially.

 

If you are so excited for this upcoming DLC and it's all we can talk about it, how can you not understand that we are upset that we need to pay double for it? I'm not counting purchasing a new console, as you've obviously also made that purchase, but you've only had to purchase the base game ONCE whereas we will have to buy it TWICE.

 

I just don't understand why average people are so hellbent on defending the "underdog" of EA against the big bad wealthy old gen users.

 

ETA: And people are giving Bioware a lot of slack for releasing the game when they did; the year delay caused the current gen console market to expand more than they originally planned. But it could have easily gone the other way and taken more time for current gen to take off. A significant portion of consumers could have still been on old gen when DAI was released. We were just unlucky enough to be caught in a period of transition and are the ones paying for it, not Bioware.

[Morroian]

Actually, no. Read this article:

 

http://arstechnica.c...ng-dlc-support/

 

So Bioware wasn't the first, even if it's still most prominent. If anything, I think we should expect this trend to continue.

 

You said its expected, its actually not, even with other companies doing it. And as others have mentioned the fact that others have also done it in no mitigates how BW have done this.  

[vbibbi]

You said its expected, its actually not, even with other companies doing it. And as others have mentioned the fact that others have also done it in no mitigates how BW have done this.  

And yet the other companies quoted in the article have provided much more detail and in some cases apologetic tones in their announcements of ending support. And for other companies with upcoming games, they are in advance saying they may not provide the same level of support as to current gen. I wouldn't be surprised if other companies see Bioware's wonderful customer service tactics and figure out a better way to treat their fan base as a result.

[Morroian]

And yet the other companies quoted in the article have provided much more detail and in some cases apologetic tones in their announcements of ending support. And for other companies with upcoming games, they are in advance saying they may not provide the same level of support as to current gen. 

 

If thats the case it makes BW look worse for a company thats meant to be very caring. 

[vbibbi]

If thats the case it makes BW look worse for a company thats meant to be very caring. 

Exactly.

[Jaron Oberyn]

And yet the other companies quoted in the article have provided much more detail and in some cases apologetic tones in their announcements of ending support. And for other companies with upcoming games, they are in advance saying they may not provide the same level of support as to current gen. I wouldn't be surprised if other companies see Bioware's wonderful customer service tactics and figure out a better way to treat their fan base as a result.

So now you want them to gently, softly, remorsefully tell you that there will be no more DLC for last gen? I think I've heard it all. Excuse me while I go cry mself to sleep about how Bioware callously told you there would be no more DLC support for 10 year old consoles.

 

Not really, given some here have said Bioware should offer a free upgrade (or at least a major discount) for players forced to get a new console, rather than have to buy the entire game again.

Apple makes developers keep their apps up to date with current iOS, otherwise it is removed from the appstore. You can only access it via legacy unless the developer updates it for compatibility. Phones also come out every year, so no one in their right mind would expect to have to purchase the same app year after year, especially given that the main OS that it runs on is largely the same with each iteration.

 

Games on the other hand are different, they are more hardware bound and run on multiple OS', each of which are compiled and supported differently. You buy a title for one console, there is no expectation or entitlement to have multi platform licenses for that title. In fact, the EULA that people readily accept outright says you only purchase one license to play the game on that specific platform. (A license that can be revoked at the discretion of EA mind you.) Console lifespans are generally about 7-8 years, so you can't exactly use the phone argument of constant upgrades. People made a bad decision, now they're paying for it. That is life, live and learn. Whining about this on the forum will change nothing, and you will have exhausted both time and energy when you could be putting it to better use working towards buying modern hardware and joining the rest of us in the present day.

[Archdemon_Urthemiel]

What's startling is they never even bothered apologizing. Seriously, not even a sorry for essentially screwing last gen users?

[Jaron Oberyn]

What's startling is they never even bothered apologizing. Seriously, not even a sorry for essentially screwing last gen users?

Yes, how dare they not apologize for your bad decision making and unrealistic expectations.    It's a sad era when it's commonplace for people to never accept responsibility.

[Archdemon_Urthemiel]

Yes, how dare they not apologize for your bad decision making and unrealistic expectations. It's a sad era when it's commonplace for people to never accept responsibility.

Are you seriously saying Bioware should act proud about the fact that last gen users who for various reasons couldn't get Inquisition on a next gen console not only have to buy a new console but also buy the game again plus the cost of deluxe edition dlc and the cost of new dlcs???

Talk about an elitist victim blamer. And people say PC elitist a are bad...

[Jaron Oberyn]

Are you seriously saying Bioware should act proud about the fact that last gen users who for various reasons couldn't get Inquisition on a next gen console not only have to buy a new console but also buy the game again plus the cost of deluxe edition dlc and the cost of new dlcs???

Talk about an elitist victim blamer. And people say PC elitist a are bad...

I'm still waiting for the part where you show me how it's Bioware's fault. And now, your poor decision making casts you as a victim? Of what? You bought a game for a last gen console, no where in your purchase or eula were you guaranteed full DLC support. Using your flawed argument, why stop at DLCs? Why not whine to Bioware to release their books for free so that we can get the full DA story in it's entirety? Why should we have to buy books in order to learn more? Why why why? See, I can do it too. Little Johny can't get books shipped to him, so why should he have to suffer Bioware? Why can't he enjoy the entire DA story? He's a VICTIM Bioware. Lets all call for a formal apology from Bioware to little Johny who's feelings were hurt because he can't get the whole DA story, and Bioware didn't sugar coat it when they notified him.

[Archdemon_Urthemiel]

I'm still waiting for the part where you show me how it's Bioware's fault. And now, your poor decision making casts you as a victim? Of what? You bought a game for a last gen console, no where in your purchase or eula were you guaranteed full DLC support. Using your flawed argument, why stop at DLCs? Why not whine to Bioware to release their books for free so that we can get the full DA story in it's entirety? Why should we have to buy books in order to learn more? Why why why? See, I can do it too. Little Johny can't get books shipped to him, so why should he have to suffer Bioware? Why can't he enjoy the entire DA story? He's a VICTIM Bioware. Lets all call for a formal apology from Bioware to little Johny who's feelings were hurt because he can't get the whole DA story, and Bioware didn't sugar coat it when they notified him.

I'm on ps4 for your information. Guess actually emphasizing with people isn't something you know about

Also, remember a user said they had to spend their money that was going to be used for a next ten console for an emergency cancer treatment. Guess it was their fault for getting cancer according to your logic.

Everything you say screams elitist. Guess if you get screwed over, it's all your fault. I wonder if you criticized he jaws exclusivity deal on Xbox one

[thesuperdarkone2]

I'm still waiting for the part where you show me how it's Bioware's fault. And now, your poor decision making casts you as a victim? Of what? You bought a game for a last gen console, no where in your purchase or eula were you guaranteed full DLC support. Using your flawed argument, why stop at DLCs? Why not whine to Bioware to release their books for free so that we can get the full DA story in it's entirety? Why should we have to buy books in order to learn more? Why why why? See, I can do it too. Little Johny can't get books shipped to him, so why should he have to suffer Bioware? Why can't he enjoy the entire DA story? He's a VICTIM Bioware. Lets all call for a formal apology from Bioware to little Johny who's feelings were hurt because he can't get the whole DA story, and Bioware didn't sugar coat it when they notified him.

Is this Donald Trump's bsn account?

[Iakus]

Are you seriously saying Bioware should act proud about the fact that last gen users who for various reasons couldn't get Inquisition on a next gen console not only have to buy a new console but also buy the game again plus the cost of deluxe edition dlc and the cost of new dlcs???

Talk about an elitist victim blamer. And people say PC elitist a are bad...

QF-effing-T!!!

[Br3admax]

Yes, how dare they not apologize for your bad decision making and unrealistic expectations. 

While I agree it's a pretty bad decision to buy a BioWare game and expect it to actually work, how the **** is it an unrealistic expectation to at least be treated as a customer who paid the exact same amount of money as everyone else?

[Jaron Oberyn]

While I agree it's a pretty bad decision to buy a BioWare game and expect it to actually work, how the **** is it an unrealistic expectation to at least be treated as a customer who paid the exact same amount of money as everyone else?

You paid for the for a license to a vanilla game on your platform of choice, and you got it. You are not entitled to anything outside of that unless specified in your purchase i.e. Deluxe edition DLCs.