So many horrible memories. I can't even THINK about replaying the ME1, ME2, and ME3 tutorials anymore because I played them so much. It's like eating so much of something as a kid that you can't even look at that thing of food without wanting to barf. ME2 was the worst in that regard because I had to replay the opening cutscenes so many times. It's actually killed my desire to do trilogy run throughs. I have comfort files that I go to when I want to play through each game now, placed AFTER the tutorials. I tend to make the same choices and whatnot on comfort playthroughs so I don't have to worry about import blues either.
It wasn't just my character's appearance though, it was also about the class. I can never decide what class I want to play as and I end up restarting my game a dozen times because I can't decide. The day Inquisition came out I picked up my copy at 10:00am and I played the game the whole day... and didn't get past the tutorial until 6:00pm that same day.
They can't fix the class situation, but I would definitely love a medical table that lets me rechange my character's face. Their face never gets a special mention in the games anyway. Shepard can look like a demon and everyone will still be after his balls. Would also like it if I could change my class on NG+.