239 réponses à ce sujet

[Cespar]

You seriously think the save importer was made in lieu of typing words like 'sorry' and 'we apologise'? They made us a nice Keep knock off from the goodness of their hearts?

 

It's incentive, they want last gen players to go out and give money to Microsoft/Sony and re-buy DAI from EAware. If Bioware ever had integrity it's long gone, just look at the DAI item packs they want us to buy. There's no apology and this isn't about making better games it's a money grab. 

They could've been even worse and not give the save importer feature. Mark has already explained in the Twitter thread why they had to cut last gens. 

 

I don't think anyone agrees with the DAI items packs, which should have been in the DLC. 

[Cespar]

It does us absolutely no good without an upgraded copy of the game.

Implied apologies are not the same as actually "saying" it.

It's better than nothing at all. They took time to actually make the save importer work. 

 

How are they not the same? 

[SirMisterKitty]

It was, like I said in the other thread from a business standpoint it's an apology in the form of "making the best of a bad situation"

No, it's a "well we can't (don't or won't) give you the DLCs, but here have this!". That's not an apology. A proper apology is owning up to your screw ups and actually apologizing with an official statement.

It isn't that hard for anyone with a sense of decency (not imply you're not decent).

 

The save importer does us absolutely no good when we do not have the game (or console) to play it on.

[SirMisterKitty]

It's better than nothing at all. They took time to actually make the save importer work. 

 

How are they not the same?

I have nothing (in relation to my DA:I future expierence), because my console of choice is no longer being supported (DLCs). They took the time only to incentivize upgrades.

 

They took the laziest and most cost effective way out. Which is fine if that's how they want to conduct business and treat a portion of their customers in such a fashion. Other companies have fixed and stuck with their buggy mess of a game and made them work.

They gave us next to no explanation, or a proper apology. There are several factors contributing to the fact that some of us are so vocal and peeved about this situation. Not all of it is about the DLCs themselves. It's about how this company chooses to conduct themselves in unprofessional manner (well, imo anyways).

[AresKeith]

No, it's a "well we can't (don't or won't) give you the DLCs, but here have this!". That's not an apology. A proper apology is owning up to your screw ups and actually apologizing with an official statement.

It isn't that hard for anyone with a sense of decency (not imply you're not decent).

 

The save importer does us absolutely no good when we do not have the game (or console) to play it on.

 

I didn't say it was a good apology and I also said it's from a business standpoint

[SirMisterKitty]

I didn't say it was a good apology and I also said it's from a business standpoint

It's not an apology. Period.

Perhaps, but business logic isn't necessarily the right logic. You risk the ire of your consumers by pulling such inconsiderate tactics, enrage/turn-off enough of them, they won't bother to do business with you in the future. They won't have anything good to say about your company either.

 

I for one will not be recommending another BioWare game.

[BansheeOwnage]

You seriously think the save importer was made in lieu of typing words like 'sorry' and 'we apologise'? They made us a nice Keep knock off from the goodness of their hearts?

It does us absolutely no good without an upgraded copy of the game.

Implied apologies are not the same as actually "saying" it.

Exactly. Even if they made the save importer to help, with all the goodness of their hearts, that's no reason not to actually write an apology. Some people are acting like it's somehow hard to write, but it's not. I demonstrated that in another thread. Anyone could.

[AresKeith]

Exactly. Even if they made the save importer to help, with all the goodness of their hearts, that's no reason not to actually write an apology. Some people are acting like it's somehow hard to write, but it's not. I demonstrated that in another thread. Anyone could.

 

No one is acting like that, and yes they could've wrote it a lot better like the way you did it

[BansheeOwnage]

They could've been even worse and not give the save importer feature. Mark has already explained in the Twitter thread why they had to cut last gens.

Anything could always be worse. It's not really an argument. I could just as easily say it could be better. And I am.

 

It's better than nothing at all. They took time to actually make the save importer work.

Anything's better than nothing. That doesn't make it good. Are we seriously supposed to accept anything they do just because it's not nothing?

[BansheeOwnage]

No one is acting like that, and yes they could've wrote it a lot better like the way you did it

I should rephrase then: Some people are acting like they shouldn't bother writing one, or that they don't need to because they released a save importer. I disagree. Also, thanks

[AresKeith]

I should rephrase then: Some people are acting like they shouldn't bother writing one, or that they don't need to because they released a save importer. I disagree. Also, thanks

 

I guess it depends really, but if they did include an actual apology in the announcement it would've been better than now

 

Anything's better than nothing. That doesn't make it good. Are we seriously supposed to accept anything they do just because it's not nothing?

 

Accept it? That depends on the person, but they can at least acknowledge that they did something for the old-gen players because it's not like EA can give all of them a new console.

 

I do hope that EA considers the idea of allowing them to trade in their old games for a new one

[Cespar]

Anything could always be worse. It's not really an argument. I could just as easily say it could be better. And I am.

 

Anything's better than nothing. That doesn't make it good. Are we seriously supposed to accept anything they do just because it's not nothing?

I guess it really doesn't matter that they made the save importer, because you will still be angry either way. That could have saved the time that they worked on the save importer to work on the new DLC, I guess. 

 

Yep. I totally said that an apology isn't need.  Or maybe I said that the save importer is a form of an apology.  Not the one you probably wanted, but still one to some people. 

[Br3admax]

DA:I dlc is not something one should be worked up over. 

 

I guess it depends really, but if they did include an actual apology in the announcement it would've been better than now

Honestly, BioWare should apologize for even releasing DA:I on last gen. Apologizing for the lack of dlc on last gen is a waste of time. 

 

Accept it? That depends on the person, but they can at least acknowledge that they did something for the old-gen players because it's not like EA can give all of them a new console.

What did they actually do for last gen customers? They made a program that sets up save flags, something one can do with Notepad. For a game the players who could actually benefit from this would not even have access to. They effectively did, to put it bluntly, absolute ****. 

I do hope that EA considers the idea of allowing them to trade in their old games for a new one

No. Regardless of dlc support, DA:I still had to be coded for the PS3 and Xbox 360. You, as in the general, paid for that product, not the one on the PS4 and Xbox One. You paid for it knowing full well that it would only be for the PS3 and Xbox 360. 

 

Yep. I totally said that an apology isn't need.    Or maybe I said that the save importer is a form of an apology.  Not the one you probably wanted, but still one to some people. 

Apologizing implies that you admit you were wrong, that you made a mistake and are trying to make an effort to fix it. A save importer for a game the consumer doesn't own implies the consumer was wrong to buy the wrong product in the first place, and that they should have bought the other instead. This is not an apology in any shape or form. 

[Rawgrim]

EA screwing customers over? Has to be the first time that has ever happened....

[FieryDove]

Example of an apology:

 

http://community.wbg.../605229#U605229

[BansheeOwnage]

I guess it depends really, but if they did include an actual apology in the announcement it would've been better than now

 

 

Accept it? That depends on the person, but they can at least acknowledge that they did something for the old-gen players because it's not like EA can give all of them a new console.

 

I do hope that EA considers the idea of allowing them to trade in their old games for a new one

To the first point: That's all I wanted. To the second: I'm not asking for them to give anyone a console, just the upgraded game they already bought once. Which is the third point you made.

 

I guess it really doesn't matter that they made the save importer, because you will still be angry either way. That could have saved the time that they worked on the save importer to work on the new DLC, I guess. 

 

Yep. I totally said that an apology isn't need.  Or maybe I said that the save importer is a form of an apology.  Not the one you probably wanted, but still one to some people. 

Actually, I appreciate the save importer.

BIOWARE: I APPRECIATE THE SAVE IMPORTER.

There, let it be known. I just don't think that it suddenly makes all the problems go away. And I know you think that the save importer is a form of apology, but I just don't see why a simple written apology couldn't have been made, and I think a written one is more meaningful that simply interpreting something as an apology.

 

I'm not really trying to be argumentative, but I don't think what I'm asking for is very strange. A written apology. Look, someone just before this post has an example.

[SirMisterKitty]

Exactly. Even if they made the save importer to help, with all the goodness of their hearts, that's no reason not to actually write an apology. Some people are acting like it's somehow hard to write, but it's not. I demonstrated that in another thread. Anyone could.

Nothing like striking up good customer repport via proper communication

A proper apology and explanation would have done wonders I believe. Instead they hide behind this "Wonderous Save Importer" nonesense bait.

[SirMisterKitty]

Example of an apology:

 

http://community.wbg.../605229#U605229

Well, I'll add this company's game(s) to my list of purchases. At least they own up to their screw ups and don't keep their customers in the dark. A company willing to put up an effort to better communicate with their customers deserves to be rewarded.

 

Thank you for sharing this.

[Cespar]

To the first point: That's all I wanted. To the second: I'm not asking for them to give anyone a console, just the upgraded game they already bought once. Which is the third point you made.

 

Actually, I appreciate the save importer.

BIOWARE: I APPRECIATE THE SAVE IMPORTER.

There, let it be known. I just don't think that it suddenly makes all the problems go away. And I know you think that the save importer is a form of apology, but I just don't see why a simple written apology couldn't have been made, and I think a written one is more meaningful that simply interpreting something as an apology.

 

I'm not really trying to be argumentative, but I don't think what I'm asking for is very strange. A written apology. Look, someone just before this post has an example.

I'm not against a written apology. I actually think that the one you wrote was good, and Bioware could learn from the Batman one. But at least Bioware did something, instead of just releasing the new DLC only on the PC and new gens.

 

People were already mad for the Jars of Hakkon DLC for only being released on pc and Xbox one, even when they knew in advance that the first DLC was going to be timed exclusive. So that's why I believe people would have still been mad.

 

 It just seems like no one is acknowledging them for the save importer, except for some people on Instagram. 

[SirMisterKitty]

I'm not against a written apology. I actually think that the one you wrote was good, and Bioware could learn from the Batman one. But at least Bioware did something, instead of just releasing the new DLC only on the PC and new gens.

 

People were already mad for the Jars of Hakkon DLC for only being released on pc and Xbox one, even when they knew in advance that the first DLC was going to be timed exclusive. So that's why I believe people would have still been mad.

 

 It just seems like no one is acknowledging them for the save importer, except for some people on Instagram. 

It's fabulous they released one, sure. Again, it doesn't help those who are unwilling/unable to just plunk down an extra money for a game they already own. The save importer serves no purpose UNTIL you upgrade.

Prices for a new (upgraded copy) from what I can see ranges from $30+ to $60+ in my country. This does not include the Deluxe Edition. And for those who had purchased the Deluxe Edition PS3/360 versions report not being able to transfere the extra content via the save importer.

http://www.escapistm...st-Gen-Consoles

 

So for those people, they will have to re-purchase a Deluxe Edition PS4/ONE just to play content they've already paid for. Prices for the Deluxe Edition range from $40+ to $81+.

[BansheeOwnage]

I'm not against a written apology. I actually think that the one you wrote was good, and Bioware could learn from the Batman one. But at least Bioware did something, instead of just releasing the new DLC only on the PC and new gens.

 

People were already mad for the Jars of Hakkon DLC for only being released on pc and Xbox one, even when they knew in advance that the first DLC was going to be timed exclusive. So that's why I believe people would have still been mad.

 

 It just seems like no one is acknowledging them for the save importer, except for some people on Instagram. 

I think it's mostly because of bad timing. I think people appreciate it, it's just drowned out both in their heads and in the reactions by the news about DLC being dropped. If they announced the save importer first, I think it would have gotten a lot more praise, because people wouldn't know they weren't getting any more DLC unless they upgraded. They would have thought they could finish their stories on their platform, then if they decided to upgrade later, make use of the importer.

 

Basically, it's just because they announced both at once, and it made the tone of the announcement look... too positive to be taken seriously by the players affected by both the save importer and DLC being dropped.

[ashwind]

I don't really think old gen is that limiting. Lot of those things have been done in old gen games before, Bioware games included. However I think frostbite added limitations and especially working with it and old gen. Hairstyles suffer from bad design, some are fine to me, not on old gen so much though since quality of hair is nowhere around new gen.

 

Frostbite is partly to blame I am sure but we must also remember that there is:

 

1. Developing a game for ps3/xb1

2. Porting something into ps3/xb1

 

If a game is developed for ps3/xb1, they can better take advantage of the consoles and optimize their game. In the case of DAI and future DLCs, it is a matter of porting the game into ps3/xb1.

 

If the ps3/xb1 is powerful enough, the port should be easier and cost less money and time. Otherwise, more effort is required to port them.

 

Thid is the state of DAI. Can they add some more advance feature? Yes but then it will take a lot of effort to port it - gasp - they may even have to redesign and reprogram part of it specifically for ps3/xb1 for the port.

 

That is why I am under the impression that the damaged is already done.

[9TailsFox]

I should rephrase then: Some people are acting like they shouldn't bother writing one, or that they don't need to because they released a save importer. I disagree. Also, thanks

They shouldn't bother writing one, because what's the point, they don't mean it, and you still don't get DLC.

Bioware write "apology" for ME3 ending. I prefer they not they would just make it worse.

And yes i understand it sucks but at least we get better DLC because old consoles not dragging it down. I hope.

[devSin]

Well, I'll add this company's game(s) to my list of purchases. At least they own up to their screw ups and don't keep their customers in the dark. A company willing to put up an effort to better communicate with their customers deserves to be rewarded.
 
Thank you for sharing this.

Yeah, you may want to rethink that.

This is a company that put out a product so bad (despite knowing how bad it was—they simply felt it was good enough and that not enough people would care for it to be a problem) it had to be recalled. As in removed from sale and pulled from shelves and all refund requests honored.

As for BioWare, I imagine they will say something when they actually have something to say (i.e., whenever some DLC comes out that won't be available on the old consoles). There's not much they can say now ("yeah, some DLC we may or may not be working on that may or may not be released in the future may or may not support all platforms the game was released on—we're sorry!"). The patch and the save transfer is just an advance notice so that it doesn't come out of nowhere when it does happen.

[9TailsFox]

Yeah, you may want to rethink that.

This is a company that put out a product so bad (despite knowing how bad it was—they simply felt it was good enough and that not enough people would care for it to be a problem) it had to be recalled. As in removed from sale and pulled from shelves and all refund requests honored.

As for BioWare, I imagine they will say something when they actually have something to say (i.e., whenever some DLC comes out that won't be available on the old consoles). There's not much they can say now ("yeah, some DLC we may or may not be working on that may or may not be released in the future may or may not support all platforms the game was released on—we're sorry!"). The patch and the save transfer is just an advance notice so that it doesn't come out of nowhere when it does happen.

They already say a lot of stuff at least Mark Darrah.

 

User
Bioware can't discuss the reasons for not releasing future DLC on old platforms? Can you explain why you can't explain? NDA?

Mark Darrah ‏@BioMarkDarrah
we need to do things that simply were not possible on older hardware (creature density being the #1 thing)

 

New DLC have some flowers stuff take it as you want whats it. 

 

Mark Darrah wish DA:I was not made for old consoles in the first place. He speaks only for himself and not Bioware.

 

It's just not everyone know this information.

 

Long story short DLC is simply to big to put on old consoles.

 

http://forum.bioware...weets/page-3100