They shouldn't bother writing one, because what's the point, they don't mean it, and you still don't get DLC.
Bioware write "apology" for ME3 ending. I prefer they not they would just make it worse.
And yes i understand it sucks but at least we get better DLC because old consoles not dragging it down. I hope.
They should have written one in the announcement, either way. And I hope the next DLC is good too, as always.
Yeah, you may want to rethink that.
This is a company that put out a product so bad (despite knowing how bad it was—they simply felt it was good enough and that not enough people would care for it to be a problem) it had to be recalled. As in removed from sale and pulled from shelves and all refund requests honored.
As for BioWare, I imagine they will say something when they actually have something to say (i.e., whenever some DLC comes out that won't be available on the old consoles). There's not much they can say now ("yeah, some DLC we may or may not be working on that may or may not be released in the future may or may not support all platforms the game was released on—we're sorry!"). The patch and the save transfer is just an advance notice so that it doesn't come out of nowhere when it does happen.
Unfortunately this seems to be the norm in the gaming industry these days. There is no avoiding it.
Kind of like when you're trying to watch what you eat, GMOs and all that nasty stuff. Only you can't exactly avoid all of it.
(I'm not saying this excuses a company from irresponsible coding)
But we had that whole Bethesda (actually I suppose it applies to EVERY Bethesda game on launch) debacle with Skyrim, and I'm sure multiple similar scenerios.
At least the company made an effort to explain the situation. I'd support that alone. Communication is very important to me as a customer. It's reassuring to see a company stick with it's shoddy product (crap it may be, at least they owned up to it), when most would probably be all to happy to ignore or abandon it.
They may or may not be sincere in their apologies, but psychologically it disarms a potentially irate customer (or at least has a decent chance of calming them down). Who spouts off at a polite person apologizing for a mistake they admit to? Kind of hard to, unless you (not you personally) are just a jerk.
Fortunately, for these gamers they apparently getting a refund(?) 
. They have the option of repurchasing the game when all the bugs work out or not. I and several others don't have that option (as far as I know). It's not an excuse, but at least those people can (hopefully) recover their minor financial loss and spend that $60+ on something else.
They could have said what was (probably on theirs) and everyone else's mind. Hardware limitations, but the choose to remain silent (as far as I am aware).
How can you not know the limitation of the consoles you've been working with for the past several years? Why release a game restricted to old gen, cut them loose after stringing along those that anticipated full support AND gut the content, deprieving new gen of a potential/proper new gen DA:I experience? Playing it safe? I don't buy that. They should have put a darn warning label on the PS3/360 copies. "MAY NOT BE (DLC) SUPPORTED DOWN THE ROAD,".
Hey, I would have accepted that. Not buy it for PS3/360 and wait until I eventually upgraded in the distance future.
How can you not know the limitation of the consoles you've been working with for the past several years? Why release a game restricted to old gen, cut them loose after stringing along those that anticipated full support AND gut the content, deprieving new gen of a potential/proper new gen DA:I experience?
My guess is that they never planned on dropping it until they were thinking of DLC ideas, and became so fixated on one idea - one idea that couldn't possibly be done justice if scaled down - that they decided making that idea was worth scrapping 2 platforms. That's just a guess though, I have no evidence.
Otherwise, they could simply make DLCs that could work on all platforms like JoH. And that doesn't mean it has to be exactly like JoH. I'm sure a Legacy-style DLC could easily run on all platforms.
I was looking at the tweet thread. Mark Darrah barely even realizes that they screwed us.
Their obliviousness to what they did is just added insult to injury. Jesus, what is wrong with these ****** people?
Actually, I appreciate the save importer.
BIOWARE: I APPRECIATE THE SAVE IMPORTER.
There, let it be known. I just don't think that it suddenly makes all the problems go away.
.
For some people, this mitigates one of the many problems with what they've done, but it won't do someone like me--who's jumping platforms--a lick of good.
My guess is that they never planned on dropping it until they were thinking of DLC ideas, and became so fixated on one idea - one idea that couldn't possibly be done justice if scaled down - that they decided making that idea was worth scrapping 2 platforms. That's just a guess though, I have no evidence.
Otherwise, they could simply make DLCs that could work on all platforms like JoH. And that doesn't mean it has to be exactly like JoH. I'm sure a Legacy-style DLC could easily run on all platforms.
Perhaps and we'll never know.
It is still irresponsible of them. I do hope new gen does get something fabulous, maybe validating the reason old gen got dropped? I don't know, I'm just being hopefully something good can at least come from this rather ugly situation.
Longtime lurker who has been following this debacle obsessively. I have a PS3, so of course this is personal for me. I first have to applaud the PC/current gen owners who can still understand and sympathize with old-gen owners. Thank you for taking the time to place yourselves in someone else's shoes and listen rather than stonewall and say "about time!"
It's all been said before, I agree DAI should have only been made for current gen, but the timing of the release plus the year extension really made that difficult for Bioware. Fair enough. What I'm really surprised about is how little support the community has given on the issue. Honestly, the tone of many current genners (no one specifically on this thread), is barely concealed hostility and resentment to old gen users. The prevailing attitude seems to be "old gen should be PUNISHED because Bioware was FORCED to dumb down the game for them. This is what they DESERVE for lessening my game."
As if I made the decision of the game's content and wanted less so that it would work on my system. No, this was a decision by the game designers; I'm sure they would have preferred only to release on current gen (still future gen when they were working on it), but they had to work in reality and hedge their bets if current gen didn't sell well. A lot of what they're saying about being held back seems to be hindsight; did Bioware say the old gen systems were holding them back BEFORE the game was released? That would hurt their sales. They're saying this now that we've all purchased the game. So it's inaccurate for people to say that old gen players should have known we were limiting the game. The game was still released with reduced content before I made my purchase. Me upgrading to a current system wouldn't have changed the product we were delivered. Nor would I want to deprive anyone of content so that I could play. I would have sucked it up and bought a PS4 to play.
I don't think including this cut content would have made a significant difference to the game, anyway. A lot of the issues I have with the game (and that many others seem to have), have to do with plot, characters (protagonist and villain, specifically), fetch quests. Yes, it would have been cool to have larger scale battles and more impactful choices in the zones, but would that have made a drastic change to the game? The other issues would still be there. Unless the thought is that endless fetch quests and collections were inserted to pad the game when these original features were cut. But I don't think there would have been enough development time to add all of these in after it was determined that old gen systems were limiting content. These would have still been included regardless of the game platform.
And then the hypocrisy of posts like "Bioware isn't obligated to support DLC for all of its platforms. I don't know what you're getting so upset over, you got the full game as promised. OMG this DLC is going to be amazing though I can't wait!" So...we shouldn't expect all DLC or be upset when we don't get it, but then you post how you're so stoked for this game-altering DLC? If you were in our position would you still think we should be content not getting such amazing DLC?
Of course, this is also assuming that the next/final/whatever DLC installment is game-changing and completely maximizes on the technology us old genners were depriving you of. I'm not an expert, but I don't believe DLC affects the core game much, it only adds content. I've seen some people think this DLC might fill in some of the empty spaces in current maps or improve decreased/cut features. I highly doubt any DLC is going to add back in the tactical warfare shown in the E3 demo. That ship has sailed (and not been burned to prevent retreat, apparently). The only thing new DLC can do will add new zones ala JoH, or provide separate DLC similar to Leliana's song or Witch Hunt. Sorry, current gen, the features I prevented you from getting in the main game aren't making a comeback now that I've been left behind.
And people seem to be making the argument that JoH didn't sell well on last gen platforms, so Bioware is justified in cutting off future DLC. Well...yeah if we already feel like second-class customers, having to wait for months to play something Xbox1 already has, people are posting video walkthroughs, and a lot of people are saying the high price tag isn't worth the content, OF COURSE sales will be down. Bioware is harming their own market with these decisions, yet people are saying it's old gen's fault sales didn't go well. We can't win, the cards are stacked against us.
I want the remaining DLC to be amazing. I greatly enjoy the setting and the story being told, and it would be great to have that continued in these next DLC's. That doesn't mean I'm happy with Bioware or a lot of the fanbase for the attitude toward this change. Honestly, I've already deleted all of my save games to avoid temptation to go ahead and be fiscally irresponsible and buy a new system and a new copy of a game I've already purchased. The main reason why I didn't already buy a PS4 is that I don't play that many games, so why would I now buy one ONLY to play a few DLCs? I can't in good faith buy future content from Bioware full price; like others here, if I buy future games, it will be second hand. No more preordering (which I did for DA2, ME3 and DAI). I plan on getting a new computer soon, anyway, and will probably check out Pillars of Eternity instead.
TL:DR, I'm almost more disappointed from the community than Bioware on this news. I've sadly come to expect this kind of business practice from them now, but the lack of empathy or support from many people here is disappointing.
I was looking at the tweet thread. Mark Darrah barely even realizes that they screwed us.
Their obliviousness to what they did is just added insult to injury. Jesus, what is wrong with these ****** people?
Ugh. Nothing worse than oblivious negligence.
I completely agree, insult to injury.
What I'm really surprised about is how little support the community has given on the issue. Honestly, the tone of many current genners (no one specifically on this thread), is barely concealed hostility and resentment to old gen users. The prevailing attitude seems to be "old gen should be PUNISHED because Bioware was FORCED to dumb down the game for them. This is what they DESERVE for lessening my game."
Hello there! I myself am usually a lurker, but this situation has beyond motivated me to rant and rave about a (previously) beloved franchise.
I utterly and completely agree with how little people seem to care. We're supposedly community, we all should all be able to relate to one another and share in each others grievances AND delight even when it doesn't directly effect you, to support each other and all that ooey gooey nonsense. It's not a question of supporting old gen exclusively, but everyone and anyone that expresses disappointment (or praise). After all, if one portion of your fellow fans/gamers etc. Are being screwed over with little to no resistance what's to stop BioWare from screwing you over in the future?
Another thank to all you new gen people, not directly affected by this situation, but still standing up and speaking out. I think it's wonderful, that their are people who can sympathize with another human beings woes.
I better stop I'll start to tear up. *sniffles*
Or you could move on. That sounds even better, right?
Nah i'm just thread-****ting, people around here are so pessimistic about everything I figured i'd join in.
^ As someone who has had to buy the game twice due to its refusal to run on my PS3, I sympathize.
300 pounds is not a lot of money on a decent wage job, I bought my ps4 last year and still had plenty of money in the bank
the game would've been so much better without the old consoles, look at witcher 3 when cd projeckt decided next gen and pc only, a much better game with a bustling world, that is what inquisition could've been but they had to accommodate the old consoles too and we suffered for it just as much as you guys
look at each map, theres hardly any life to it, that's down to the old consoles holding it back
...and what? so it's old gen owner's fault? Bioware made the choice, they took the decision to bring it to old gen, not us, and I'm glad you could afford a ps4 with your "decent wage" job, but some of us don't have that luxury, some of us can't spare $400, be it doe to a crappy wage, or having children, or being sick and having to cover high medical bills, or a mortgage, or any other more pressing issue that any of us might have. Just because you can doesn't mean others have to be able as well.
Just to make an example of it would you be upset if CD projekt red announced that the next Witcher 3 DLC would not be available for PS4/Xone and only to PC because those platforms "can't handle it"? it's the same case here, the power of the hardware is irrelevant, the issue is that developers/publishers made the choice to release on a platform and are now backing out of the desicion screwing over hundreds maybe surely even thousands of consumers, who are already invested in the game.
I'm not against a written apology. I actually think that the one you wrote was good, and Bioware could learn from the Batman one. But at least Bioware did something, instead of just releasing the new DLC only on the PC and new gens.
People were already mad for the Jars of Hakkon DLC for only being released on pc and Xbox one, even when they knew in advance that the first DLC was going to be timed exclusive. So that's why I believe people would have still been mad.
It just seems like no one is acknowledging them for the save importer, except for some people on Instagram.
...and what? so it's old gen owner's fault? Bioware made the choice, they took the decision to bring it to old gen, not us, and I'm glad you could afford a ps4 with your "decent wage" job, but some of us don't have that luxury, some of us can't spare $400, be it doe to a crappy wage, or having children, or being sick and having to cover high medical bills, or a mortgage, or any other more pressing issue that any of us might have. Just because you can doesn't mean others have to be able as well.
Just to make an example of it would you be upset if CD projekt red announced that the next Witcher 3 DLC would not be available for PS4/Xone and only to PC because those platforms "can't handle it"? it's the same case here, the power of the hardware is irrelevant, the issue is that developers/publishers made the choice to release on a platform and are now backing out of the desicion screwing over hundreds maybe surely even thousands of consumers, who are already invested in the game.
Why should I acknowledge them for the save importer? That is the absolute bare minimum they can do without doing anything at all. In order for me to use it, I'll have to buy the game AGAIN. Let's say I'm lucky enough to get it 1/2 price (30.00 american). I also have to buy a new console (at least 300.00). I currently play multiplayer. If I want to continue that on the current gen, there goes another 50.00 (17.99 if I want to play for only another 3 months). Damn, that's one expensive importer. Bioware is doing me such a favor! I should bow down and kiss their feet! *Retches and spits*
"Wrong"!!!
Bioware expects you to kiss their a$$ - with tongue. 
Presumably you've played through the game and liked it enough to want more DLC. That's what you spent your money on. If you still think you're entitled to a refund, I'm not sure what to tell you.Fortunately, for these gamers they apparently getting a refund(?)
As I mentioned, this is probably something that will come up when they actually have something to say.They could have said what was (probably on theirs) and everyone else's mind. Hardware limitations, but the choose to remain silent (as far as I am aware).
Why should I acknowledge them for the save importer? That is the absolute bare minimum they can do without doing anything at all. In order for me to use it, I'll have to buy the game AGAIN. Let's say I'm lucky enough to get it 1/2 price (30.00 american). I also have to buy a new console (at least 300.00). I currently play multiplayer. If I want to continue that on the current gen, there goes another 50.00 (17.99 if I want to play for only another 3 months). Damn, that's one expensive importer. Bioware is doing me such a favor! I should bow down and kiss their feet! *Retches and spits*
He didn't say you should kiss their feet, he said people should acknowledge it because they atleast did something instead of nothing at all
Which shows that they do care with what power they have outside of their boss EA allowing people to get new copies of the game
He didn't say you should kiss their feet, he said people should acknowledge it because they atleast did something instead of nothing at all
Which shows that they do care with what power they have outside of their boss EA allowing people to get new copies of the game
this whole thing about "old gen consoles not being capable of handeling the game" smells of rot, there are so many games, that are larger, prettier, and more stable than DA:I on old gen, the problem isn't if or not old gen consoles are capable of handeling the game, the problem is, that Bioware and EA probably did not want to spend the time and effort to optimize the game for these platforms, i'm not saying that by doing so, the game would've looked like on next gen or pc, not even close, it would probably look the same it does now, BUT it would also run smoothly, and not seem broken, if that had been the case, or if they had already patched it, maybe old gen folks would've been satisfied with our experience, and thus would be more likely to buy dlc for the game, has any one actually thought why dlc hasn't sold well for this game on old gen?, before next gen consoles launched there where 160 MILLION old gen users, next gen has sold what? 20 million for the ps4, 10 million for xbox one? (this at least by december of last year), so being optimistic we're talking of a consumer base of what? 35 million next gen machines?, even substracting the next gen consumers from the old gen ones, old gen still has an enormous consumer base, far larger than next gen anyways, now granted most hard core gamers already upgraded to next gen, so the larger part of that old gen consumer base isn't probably interested in DA:I, it being an rpg and all, but still, i doubt this game has sold more copies to next gen than to old gen, so if they're pulling away from old gen cause of "bad dlc sales numbers", then why is that? could possibly be that the mayority of old gen gamers who bought the game were dissapointed with the performance of the product and lost interest in the game, thus did not support dlc purchase? if that's the case, then those "bad sales" were a consequence of bioware's own actions, for releasing a unstable and poorly ported version on old gen. So if we're the ones being insulted, why should we be the ones suffering the consequences for their bad decision making?
this whole thing about "old gen consoles not being capable of handeling the game" smells of rot, there are so many games, that are larger, prettier, and more stable than DA:I on old gen, the problem isn't if or not old gen consoles are capable of handeling the game, the problem is, that Bioware and EA probably did not want to spend the time and effort to optimize the game for these platforms, i'm not saying that by doing so, the game would've looked like on next gen or pc, not even close, it would probably look the same it does now, BUT it would also run smoothly, and not seem broken, if that had been the case, or if they had already patched it, maybe old gen folks would've been satisfied with our experience, and thus would be more likely to buy dlc for the game, has any one actually thought why dlc hasn't sold well for this game on old gen?, before next gen consoles launched there where 160 MILLION old gen users, next gen has sold what? 20 million for the ps4, 10 million for xbox one? (this at least by december of last year), so being optimistic we're talking of a consumer base of what? 35 million next gen machines?, even substracting the next gen consumers from the old gen ones, old gen still has an enormous consumer base, far larger than next gen anyways, now granted most hard core gamers already upgraded to next gen, so the larger part of that old gen consumer base isn't probably interested in DA:I, it being an rpg and all, but still, i doubt this game has sold more copies to next gen than to old gen, so if they're pulling away from old gen cause of "bad dlc sales numbers", then why is that? could possibly be that the mayority of old gen gamers who bought the game were dissapointed with the performance of the product and lost interest in the game, thus did not support dlc purchase? if that's the case, then those "bad sales" were a consequence of bioware's own actions, for releasing a unstable and poorly ported version on old gen. So if we're the ones being insulted, why should we be the ones suffering the consequences for their bad decision making?
You make some interesting points. I think part of the issue is that DLC is harder to sell since only a percentage of players who have finished the game will purchase it. And you're right, many if not most of the consumers who would be interested in DLC most likely upgraded their systems already, as casual gamers are less inclined to buy DLC. So the market is automatically against old gen consumers interested in DLC.
And the issue of bad DLC sales numbers for JoH is just as stacked against us. We already had to wait for months after Xbox1 and PC users had access (and didn't even know HOW long we had to wait), so we could watch the gameplay on youtube if we wanted, and had the chance to get user feedback on whether the steep price tag was justified for the content. And most gamers who decided to stick to their old systems probably don't have as much disposable income to spend on games to purchase a $15 DLC as current gen owners do. (I'm making a big assumption here, of course.)
I really think it just comes down to cost and what will be more profitable for Bioware for the lifecycle of DAI. And yes, it's to drop the expense of creating DLC for 5 platforms, and to encourage more sales of future DLC by increasing performance and content. I think Bioware keeps pushing the envelope to see how much bad business practice they can get away with from consumers, and how much money their fans are willing to spend, regardless of how they're treated. And until they upset a large enough portion of fans as to potentially harm revenue, they're not going to alter tactics.
OK, I acknowledge that their gesture helps me in no way whatsoever.
What else could they do to help?
They might as well have done nothing. The fact that you do something does not within itself show an olive branch when the action you just performed was pointless and useless. It's like a helicopter going out to a shipwreck in the middle of a storm of bugged out ports and throwing you a drawing of a life-preserver before flying away.
I was looking at the tweet thread. Mark Darrah barely even realizes that they screwed us.
Their obliviousness to what they did is just added insult to injury. Jesus, what is wrong with these ****** people?
The problem is the same as it's always been: The devs are disconnected from the fans. Disconnected about how they react to things, and why. I really don't think it's a great business practice to ignore your own official feedback forum, and it doesn't make you feel very respected either. I could list examples, but I think we all know some.
As long as their main avenue of "communication" with fans is on Twitter, this will be the sad state of interaction between us. The first main problem is that you simply cannot properly explain a valid viewpoint within 140 characters; you end up sounding demanding, which they turn against you and look like they come out on top.
And second, because they are not even using their official forum (barring a very, very occasional post). What is the point of this place? I mean, I love discussing things with the community, but the devs spend more time on Reddit than here, and it's disheartening. Not to mention this is also where you are directed to give feedback should you have a problem. And there is some great feedback here, too. Some easy fixes that Bioware could patch in for a few things, and great ideas for future content. It's a goldmine, and it would make their jobs easier and the fans happier if they bothered using it.
I wish this worked so very differently... Or, worked at all.
Why should I acknowledge them for the save importer? That is the absolute bare minimum they can do without doing anything at all. In order for me to use it, I'll have to buy the game AGAIN. Let's say I'm lucky enough to get it 1/2 price (30.00 american). I also have to buy a new console (at least 300.00). I currently play multiplayer. If I want to continue that on the current gen, there goes another 50.00 (17.99 if I want to play for only another 3 months). Damn, that's one expensive importer. Bioware is doing me such a favor! I should bow down and kiss their feet! *Retches and spits*
Just wanted to let you know that your MP content is included in the save transfer. Not that it invalidates the rest of your statement, but it's good!
They can't even officially confirm that there's new DLC coming out yet, so it shouldn't be surprising that they're not yet offering some sort of formal response as to why such a DLC couldn't be made available to the old consoles.
Well, Mark Darrah has said that it was because of hardware limitations (I asked), and also said something about having "follower content". Obviously, that's a confirmation of DLC, not that we needed one. If they can make in informal response, why not a formal one?
They knew they were dropping support for oldgen for at least 3 weeks as of now, most likely more, but they didn't warn us. It's low.
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