239 réponses à ce sujet

[GithCheater]

Just wanted to let you know that your MP content is included in the save transfer. Not that it invalidates the rest of your statement, but it's good!

 

Well, Mark Darrah has said that it was because of hardware limitations (I asked), and also said something about having "follower content". Obviously, that's a confirmation of DLC, not that we needed one. If they can make in informal response, why not a formal one?

 

They knew they were dropping support for oldgen for at least 3 weeks as of now, most likely more, but they didn't warn us. It's low.

Follower content?

[BansheeOwnage]

Follower content?

That's the quote. You can look at the twitter thread for more context, but there really wasn't any. I'm hoping that applies to advisors, and I got the impression that random comments in JoH don't count as true follower content, which is why he's making the distinction. I'm hoping, anyway.

[Toasted Llama]

This better be one ****** amazingly brilliant/large DLC to justify dropping an entire console generation halfway through support.

 

Either way I understand and agree with the (THIS IS AN) OUTRAGE surrounding the drop of old gen support, despite playing on PC myself.  Had I not been lucky to find a proper laptop back in '13 I probably would've been in the same boat and be stuck on old gen.

 

I really, really hope for you guys that you can trade in your old gen copy for a new gen one and an apology, I feel BW owes the last gen players that much.

[Orvar83]

I agree to some extent, and this right here is one of the saddest things i've read in this thread....sad but probably true.

I really think it just comes down to cost and what will be more profitable for Bioware for the lifecycle of DAI. And yes, it's to drop the expense of creating DLC for 5 platforms, and to encourage more sales of future DLC by increasing performance and content. I think Bioware keeps pushing the envelope to see how much bad business practice they can get away with from consumers, and how much money their fans are willing to spend, regardless of how they're treated. And until they upset a large enough portion of fans as to potentially harm revenue, they're not going to alter tactics.

[SirMisterKitty]

^ As someone who has had to buy the game twice due to its refusal to run on my PS3, I sympathize.

I'm sorry that you've had to purchase the game twice. That definitely is not good/cool.

Were you able to at least refund maybe?

[Saphiron123]

It's a decision they needed to make, but the proper way to do it was before release, and to focus on making a much more complete product that didn't sacrifice anything for parity.

They held themselves back. Everyone will eventually be new gen, but if they wanted to do it right, it wouldn't involve screwing half their player base halfway into the dlc.

[SirMisterKitty]

Presumably you've played through the game and liked it enough to want more DLC. That's what you spent your money on. If you still think you're entitled to a refund, I'm not sure what to tell you.
 
As I mentioned, this is probably something that will come up when they actually have something to say.

They can't even officially confirm that there's new DLC coming out yet, so it shouldn't be surprising that they're not yet offering some sort of formal response as to why such a DLC couldn't be made available to the old consoles.

Wait until the DLC actually gets announced and we see the press for it. I'm sure it will get addressed somewhere; the save transfer announcement is just giving advance notice of the change in supported platforms.

I expected equal treatment. How am I responsible for BioWare's irresponsibilty towards a portion of it's fanbase by ditching DA:I PS3/360 support midway through it's life? How was I or others to know DA:I PS3/360 would be abandoned, before purchasing? How are people who recieved the game as gift responsible?

The save importer ATLEAST acknowledges JoH purchases. HOWEVER, from what I've seen/read PS3/360 purchases for the Deluxe Edition DLCs are not transferable. That means any old gen Deluxe Edition buyers are forced to buy a PS4/Xbox One Deluxe Edition version just to play extra content they had already purchased.

 

Perhaps, by why wait? You don't let a wound fester. Why would leave your fanbase in the dark, potentially angering them further? I, myself, am much angrier because of this, as a result I've dropped BioWare products from my "to purchase" list.

 

They may not have officially announced a DLC, but it is coming. They may not have officially announce it, but they've implied that it is because of PS3/360 limitiations.

But perhaps your right, we'll just have to wait and see. I'm not sure what good it will do to satiate some of us more livid fans already miffed from this situation and BioWare's prolonged silence on the matter.

[KBomb]

I expected equal treatment. How am I responsible for BioWare's irresponsibilty towards a portion of it's fanbase by ditching DA:I PS3/360 support midway through it's life? How was I or others to know DA:I PS3/360 would be abandoned, before purchasing? How are people who recieved the game as gift responsible?
The save importer ATLEAST acknowledges JoH purchases. HOWEVER, from what I've seen/read PS3/360 purchases for the Deluxe Edition DLCs are not transferable. That means any old gen Deluxe Edition buyers are forced to buy a PS4/Xbox One Deluxe Edition version just to play content they had already purchased.

Perhaps, by why wait? You don't let a wound fester. Why would leave your fanbase in the dark, potentially angering them further? I, myself, am much angrier because of this, as a result I've dropped BioWare products from my "to purchase" list.

They may not have officially announced a DLC, but it is coming. They may not have officially announce it, but they've implied that it is because of PS3/360 limitiations.
But perhaps your right, we'll just have to wait and see. I'm not sure what good it will do to satiate some of us more livid fans already miffed from this situation and BioWare's prolonged silence on the matter.

They have stated-- and not too long ago-- that they are working on story dlc and that the "story isn't over yet". Later, when I am at my laptop, I will try to find the exact quote. Of course, that isn't officially official, but at this point, I don't think anyone is numb enough to believe Spoils of Qunari was the last dlc and the announcement that no more dlc will be released on old gens pretty much emphasizes there will still be dlc to come.

Not sure why the official announcement will be any better to explain themselves than it is to do so now. They've already stepped in the poop, now it's just a matter of cleaning up the mess.

[SirMisterKitty]

What else could they do to help? 

Do right by their customers.

Maybe enable us to trade in our old gen copies for new gen copies. We'd still be out a console, but at least we wouldn't have to re-purchase a game we've ALREADY paid for. I don't have the money to waste another $30-80+ (to include Deluxe Edition price ranges) on a video game I already own, with that money I can purchase groceries, gas or throw into my college pot.

 

Even with the best intentions, irresponsiblity can lead to unintended consequences.

Sure, a save importer is great in all, but it does us old gen gamers ABSOLUTELY no good without an upgraded copy of the game (and a console). I don't expect BioWare to pay for a new console (course not), I do expect them to do right by their product and customers. It is the least they could do for all the frustration and strife they've caused on some of their fanbase.

[SirMisterKitty]

They have stated-- and not too long ago-- that they are working on story dlc and that the "story isn't over yet". Later, when I am at my laptop, I will try to find the exact quote. Of course, that isn't officially official, but at this point, I don't think anyone is numb enough to believe Spoils of Qunari was the last dlc and the announcement that no more dlc will be released on old gens pretty much emphasizes there will still be dlc to come.

Not sure why the official announcement will be any better to explain themselves than it is to do so now. They've already stepped in the poop, now it's just a matter of cleaning up the mess.

Thank you, I am SO glad their are people able to keep all this straight, bouncing around from one article to another, I really start to jumble things together. *Cough*

 

I figure their just trying to ignore the situation. Or perhaps their isn't even enough of an outrage about the situation, so there is no reason to make a statement etc. I don't know.

[AresKeith]

Even with the best intentions, irresponsiblity can lead to unintended consequences.

Sure, a save importer is great in all, but it does us old gen gamers ABSOLUTELY no good without an upgraded copy of the game (and a console). I don't expect BioWare to pay for a new console (course not), I do expect them to do right by their product and customers. It is the least they could do for all the frustration and strife they've caused on some of their fanbase.

 

Well your gonna have to ask their boss EA as well as Sony and Microsoft for that, Bioware has absolutely no power in that 

[dgcatanisiri]

See, I'm still very pissed off about this. As much as I'm sure it's EA breathing down their necks about the costs, that this wasn't a decision reached lightly, that they opted for the sacrifice that would best benefit the story they want to tell... THE WAY all of this has gone down has been HORRIBLE. The announcement of the end of support for 360/PS3 is a sidenote to the save importer. And then there's NOTHING from BioWare. Nothing in the way of explanation or apology, no offers of how to make amends to the people who are now suddenly out sixty plus bucks on a game that won't have a conclusion on this platform, who now have to shell out an additional four hundred for a new system AND another sixty on a new copy of the game.

 

I am pissed about the choice that was made, but the public relations of this is what makes it sting. Because it's just dismissive - it sends a message of 'we don't care' and 'you should have thought of this BEFORE you went to the effort of not upgrading.' SOMETHING needs to be done to make amends, but they don't seem to even care about the anger, frustration, and hurt this has caused.

[BansheeOwnage]

Well your gonna have to ask their boss EA as well as Sony and Microsoft for that, Bioware has absolutely no power in that 

They managed to give you JoH free if you bought it on an old console. I'm sure they could at least give you a discount for the game... if they wanted to. And Microsoft is doing something very similar with 360 games on the One. It's not actually that far-fetched. It's good to ask.

[SirMisterKitty]

Well your gonna have to ask their boss EA as well as Sony and Microsoft for that, Bioware has absolutely no power in that 

I wish I could find a way to file a complaint/grievance with the company, both for that matter. I honestly have not see any method of doing so, only seen the ability to contact for technical issues and purchases and that sort of thing on the EA site.

 

If you know anything, please, feel free to let me know. I admit I don't frequent either site enough to know the ins-and-outs.

[SirMisterKitty]

See, I'm still very pissed off about this. As much as I'm sure it's EA breathing down their necks about the costs, that this wasn't a decision reached lightly, that they opted for the sacrifice that would best benefit the story they want to tell... THE WAY all of this has gone down has been HORRIBLE. The announcement of the end of support for 360/PS3 is a sidenote to the save importer. And then there's NOTHING from BioWare. Nothing in the way of explanation or apology, no offers of how to make amends to the people who are now suddenly out sixty plus bucks on a game that won't have a conclusion on this platform, who now have to shell out an additional four hundred for a new system AND another sixty on a new copy of the game.

 

I am pissed about the choice that was made, but the public relations of this is what makes it sting. Because it's just dismissive - it sends a message of 'we don't care' and 'you should have thought of this BEFORE you went to the effort of not upgrading.' SOMETHING needs to be done to make amends, but they don't seem to even care about the anger, frustration, and hurt this has caused.

Absolutely agreed.

It's shameful and just darn unprofessional. I feel betrayed by a company I thought possessed some amount of integrity and even if it wasn't BioWare's sole decision on the matter they offered little sympathy/consolation.

[Kantr]

Funny though how the only complaints about it are on here.

[ProphetOfDoom666]

First off, I realize that many of my fellow users/gamers here are (seeingly) apathetic, apologetic and/or supportive. To them I can only say that I sincerely hope the new DLC content is in fact every bit what they hope and are saying it to be. Something that (in fact) only the newer gen consoles can play and that it exceeds what DA:I or JoH was and is. At least perhaps something good can be born from this ugly debacle.

Now, as a fan and customer for ten years or so I am absolutely livid over this sudden decision to cut off DLC support from the old gen console users. It isn't fair or morally right (morality in the business world?) to simply abandon a portion of your fanbase due to whatever reason, AND to not offer any sort of apology (that I've seen anyways), but instead treat the situation as if it were a good thing, that you're doing us a favor?

I recieved my copy of DA:I from a beloved family member this past a Christmas, from a person who knew nothing about the game. They gifted it to me because they knew I wanted this game, that I had been excited all year to get the chance to play it. It was sixty-plus dollars then, a luxury we really couldn't afford. This family member bought the game for a console they knew I owned and played almost exclusively. My PS3. Sure, ancient though it may be it serves me well. Having survived multiple hard shut downs, do to frequent power outages we suffered from in the area. I had no desire, or the funds for that matter to upgrade at the time (and still don't in the foreseeable future).
So, several months down the road, devoting time and energy into this game. Raving and recommending it to other fellow gamers, friends etc. I got excited over the prospects of the DLC JoH only to be snagged for another month or so with that nasty Time Exclusivity business. I thought "fine I could wait a month or so, no biggie it happens all too frequently,". I didn't want to miss out! I wanted to continue my Inquisitor's story. Well, JoH finally was released for the PS, bought and played, and couldn't wait for the next addition. The opportunity to continue and prolong my DA:I adventure! Only to be practically slapped in the face one morning when surfing through the internet. My heart sunk when I read the headlines. That Bioware will no longer be supporting DLC content for the PS3/Xbox360.

This is just irresponsible of Bioware (EA whoever you want to blame), to release a game port incapable of carrying on through the DLC cycle and allowing devoted fans and gamers to finish their Inquisitor's story. I am/we're now being told that in order for finish our story/adventure we will have to rebuy the game AND purchase a new console? When some of us do not have the funds to simply squalor our money around.

Why did you release DA:I for PS3 and 360? When it was apparent the game had trouble functioning on old gen since release, surely Bioware was aware that future DLCs would cause further stress. A forewarning would have be appriciated. As it is Bioware has strung along the old gen gamers only to cut them short, and screwed the new gen gamers out of a game that could have and should have been a game exceeding what was released.

Bioware, our ten years of business is over. I had been a fan and customer for this long, trying my best to buy all your games at launch and even every little DLC that went along with Dragon Age and Mass Effect to get the most out these cherished games, I've had the pleasure of playing. No more. Should I purchase another Bioware game it will be used. Should I decide to upgrade I will buy a used console, faults and all. I will not buy anymore DLCs until I see improvement in the way you conduct business. It is your name attached to every Mass Effect and Dragon Age title, it is your responsiblity to see to it that your customers have a reason to come back and buy your products.

Thank you for your time.

TL;DR: Pissed over the decision to abandon the PS3 & Xbox 360. Irresponsible of Bioware & in poor taste. Will no longer be supporting Bioware financially.
I figured people would read, at least skim the OP before trying to debate or argue with my reasonings and opinions. Apparently, I was mistaken.

Money, the money is the main reason they released it for last gen consoles.They knew ps3 and 360 have a much bigger installment base thus a larger market, ergo more copies they could sell.And money is one of two reasons the future dlc is not coming to last gen.People will buy the game again for current gen which nets EA more profit overall.The second reason is the limiting factors of the last gens hardware etc.I fully understand the sadness and frustration of people with a last gen version of the game.Bioware, EA shouldn't have released the game for last gen if you ask me.But they went and did it anyway becouse of the extra money.Now they are pulling the plug which makes people angry, sad and that is understandable.

[SirMisterKitty]

Funny though how the only complaints about it are on here.

Here as in BioWare forum? Because there nowhere else to go. If BioWare and EA had the means of directly contacting them I'd do that. I gather Twitter seems to be the only method of contacting the devs directly, but it doesn't exactly seem like a formal means of communication.

 

Like it or not DA:I is a BioWare product, they are just as much responsible for it as EA.

So far I've only found Help EA which is an FAQ type environment, that is populated/utilized by the community (customers) as a means to help one another. Not a place where the higher ups go to check on feedbacks or even to offer assistance etc. BioWare's feedback sub-forum is the only place where people can make a (somewhat) formal complaint etc. It is supposedly checked by the devs in order to gather such feedback, no? At least that's what I've always understood it to be.

[SirMisterKitty]

Money, the money is the main reason they released it for last gen consoles.They knew ps3 and 360 have a much bigger installment base thus a larger market, ergo more copies they could sell.And money is one of two reasons the future dlc is not coming to last gen.People will buy the game again for current gen which nets EA more profit overall.The second reason is the limiting factors of the last gens hardware etc.I fully understand the sadness and frustration of people with a last gen version of the game.Bioware, EA shouldn't have released the game for last gen if ask me.But they went and did it anyway becouse of the extra money.Now they are pulling the plug which makes people angry, sad and that is understanable.

Yep. Money is the root of all evil so they say.
But they'll not be getting any of mine in the future, as much as I loved Dragon Age: Inquisition its not worth plunking down extra money I could use for other things.

I don't have much wiggle room for luxury items, but I (and others) shouldn't have to repurchase a darn game we've already spent $60+ on, expecting it's full support from a company (BioWare) with (generally) good reputation. It's one thing if we CHOOSE to blow our cash, it's another when a company TELLS us how we should be spending our money.

[AresKeith]

They managed to give you JoH free if you bought it on an old console. I'm sure they could at least give you a discount for the game... if they wanted to. And Microsoft is doing something very similar with 360 games on the One. It's not actually that far-fetched. It's good to ask.

That's why I said ask heh

[KBomb]

Funny though how the only complaints about it are on here.

Are you serious? If you're saying the only complaints about this low move is on the BSN, you're mistaken. Try looking at other forums and read how people are discussing this-- it isn't favorable towards Bioware at all. Pretty much anywhere it's being discussed people are up in arms about it and are saying how it's a disappointing move from Bioware. Of course, there are the White Knights, but overall, people aren't happy.

[Kantr]

Here as in BioWare forum? Because there nowhere else to go. If BioWare and EA had the means of directly contacting them I'd do that. I gather Twitter seems to be the only method of contacting the devs directly, but it doesn't exactly seem like a formal means of communication.

 

Like it or not DA:I is a BioWare product, they are just as much responsible for it as EA.

So far I've only found Help EA which is an FAQ type environment, that is populated/utilized by the community (customers) as a means to help one another. Not a place where the higher ups go to check on feedbacks or even to offer assistance etc. BioWare's feedback sub-forum is the only place where people can make a (somewhat) formal complaint etc. It is supposedly checked by the devs in order to gather such feedback, no? At least that's what I've always understood it to be.

I'm afraid that they don't really check this forum. See the BSN has quite a bad reputation and the devs avoid it.

 

Still, at least they're not locking threads about it.

 

Are you serious? If you're saying the only complaints about this low move is on the BSN, you're mistaken. Try looking at other forums and read how people are discussing this-- it isn't favorable towards Bioware at all. Pretty much anywhere it's being discussed people are up in arms about it and are saying how it's a disappointing move from Bioware. Of course, there are the White Knights, but overall, people aren't happy.

Perhaps I should. Sometime

[SirMisterKitty]

I'm afraid that they don't really check this forum. See the BSN has quite a bad reputation and the devs avoid it.

 

Still, at least they're not locking threads about it.

 

Perhaps I should. Sometime

Yea, I kind of figured after reading some other threads, not just about this whole ordeal, but patch suggestions and other such things. It's not a good sign, regardless of negative or positive feedback, it's the devs responsiblity to check these forums. They're a company after all.

 

That is true, but then again, why lock them if they aren't around to see them?

[BansheeOwnage]

Are you serious? If you're saying the only complaints about this low move is on the BSN, you're mistaken. Try looking at other forums and read how people are discussing this-- it isn't favorable towards Bioware at all. Pretty much anywhere it's being discussed people are up in arms about it and are saying how it's a disappointing move from Bioware. Of course, there are the White Knights, but overall, people aren't happy.

Funny you should say that. I feel like a White Knight for being unhappy about it!

 

Yea, I kind of figured after reading some other threads, not just about this whole ordeal, but patch suggestions and other such things. It's not a good sign, regardless of negative or positive feedback, it's the devs responsiblity to check these forums. They're a company after all.

 

That is true, but then again, why lock them if they aren't around to see them?

It's terrible. Some people say there are underlings who lurk here and report to the devs, but it can't be true. There is no way the devs wouldn't know about some of the issues the forum (and other places on the internet) have discussed widely and at length if it were true. It makes me so sad and frustrated that they wouldn't use this resource! It's just so stupid not to! I and many, many other people have suggested some simple things that could be added; easily patched in, and they won't even consider it, because they don't even know about it! I just don't understand!

[Kantr]

Funny you should say that. I feel like a White Knight for being unhappy about it!

 

It's terrible. Some people say there are underlings who lurk here and report to the devs, but it can't be true. There is no way the devs wouldn't know about some of the issues the forum (and other places on the internet) have discussed widely and at length if it were true. It makes me so sad and frustrated that they wouldn't use this resource! It's just so stupid not to! I and many, many other people have suggested some simple things that could be added; easily patched in, and they won't even consider it, because they don't even know about it! I just don't understand!

 

It could be easy or it could not. Can't know without knowing Frostbite intimately and how things to about going into the game.

 

The avoiding of the forums probably started with DA2, certainly the hounding of Jennifer Hepler would not have put the bsn in a positive light.