639 réponses à ce sujet

[Eelectrica]

As a PC gamer I have no dog in this fight, but I think some kind of upgrade/cross grade deal should be offered.

 

I'm sure a lot of the gamers on older generations would have thought twice had they known support was going to cease suddenly for their platforms. Seems like double dipping into customers pockets for people who wish to continue their DA experience. DLC is so ingrained into product purchases these days, that many gamers factor it in when making purchasing choices. If I enjoy a game, I actually look forward to DLC so I can continue the experience a little longer.

 

Even though I suppose I benefit from the older platforms being dropped, it's like ashes in the mouth TBH.

I know how I'd feel if they decided the next batch of DLC was going to be exclusive to the PS4 for example, there is absolutely nothing to prevent that exact situation from happening either.

[Sir Perkins]

Billy wouldn't it be reasonable for Sony/Microsoft EA/BW to provide a free copy of DAIMP to those having to upgrade consoles for continued patch support and future content? Understand BW EA brokered a deal with Sony/Msoft for the two expansions but how can anyone not feel bitter when purchasing the full game again plus forking out for a ps4/XB1.

As you have explained there is no legal obligation since the original purchase is for the original game however by providing compensation / show of goodwill in the form of multiplayer access to this game (regardless of cost) is better than severing a fanbase or ruining reputation/ integrity for all companies involved... from what youve written (shared) so far Im guessing this is something BW wanted but Sony Msoft not keen to come to the table?

Rather shortsighted of Sony/MS tbh not to pitch a " Buy PS4 or XB1 with DAI bundle plus expansions" deal . Wheres the marketing intelligence? Doesnt take an Einstein to work out that it would sell consoles , create a larger player base for said consoles. How can that not be a win win?

To the Xbox 360/ps3 players who can't afford XB1 / ps4 and invested in DAIMP. .I feel your pain! When you can afford to.. ditch consoles and go PC .. and dont look back!

[Shadohz]

2) You're absolutely allowed to ask questions to others or the devs.  If we answer the question, that's the answer.  Ignoring the answer, possibly because it was not the answer you wanted to see, and spamming the same question, or commenting how we are refusing to address the issue will not lead us to answer further. In fact, this leads to the opposite reaction. There was a long period of time when the boards became so hostile that most of the dev team vacated them. I really never want to return to that.

I sincerely hope you're not referring to Feb. BW was the one that produced a bugged MP and took 2.5 mths to resolve the issues that generated the hostilities. Victim blaming. Might I also remind you that the hostilities were further fueled due to the non-responsiveness of the development team when people were asking legitimate questions... sort of like now.

Some of the responses have either been evasive or political in nature. Pulling DLCs is one thing because it's an optional purchase. Pulling patch support is completely separate matter. If I had known that then I wouldn't have even bothered writing up game improvement threads The questions I asked are fair.

[Innarra]

Billy, are you going to answer any of the hard questions posed in this thread, or just basically ignore us, and post the same lame cop-outs you've been posting?

 

Of course the PS3/X360 are old. But Bioware made the choice to release it to those systems 8 months ago. You're abandoning the game and misrepresenting the sale of a "full game" Bioware promised they'd support. We got 1 DLC for each SP/MP, and 2 patches with some minimal content that included some items. Why pull the plug now? What's the reason?

 

The way you're handling this is turning into a PR nightmare.

[scene_cachet]

The risk assessment on this decision would be a truly fascinating read. There really must have been some abysmal sales on last gen to even consider a complete platform drop of the game with no reduced price/free upgrade.

 

Meaning minimal resources have been put towards damage control.

 

On the bright side, it means they'll be announcing the new DLC soon and are micromanaging the fallout before marketing goes into full swing.

[Micabo]

Going to try to respond to a few points:

 

Does BioWare/EA expect you to buy another copy of Dragon Age: Inquisition?:

There is NO expectation that anyone who has bought the game on PS3 will buy it again on PS4, The same can be said about Xbox 360 and Xbox One.  The save importer was created to be available in the event someone started on PS3/Xbox 360, didn't complete the game, purchased/acquired a PS4/Xbox One since starting their original playthrough/MP progress, and wants to continue on the new hardware.  If no one ends up using the feature, that's ok.  We know some players have used it.  We hope it helped to ease the transition.

 

Why no free copy?  You (EA) did this before for <title X>?

The title referred to in a link at the start of the thread, was Battlefield 4.  The reason that offer was available was due to the impending hardware launch.  Battlefield 4 launched on PS3 and Xbox 360 just 1 week prior to the PS4 and Xbox One systems launching.  To avoid players feeling they would have to wait a week to start playing, thus falling a week behind other players in a competitive shooter community (and potentially spoiler issues for the single player campaign), the offer was created by Sony and Microsoft.

For the Jaws of Hakkon and Spoils of the Avvar (the 2 paid SP DLC packs that release prior to the announcement of no additional DLC support on PS3 and Xbox 360), we were able to work out a deal with Sony and Microsoft so that if you owned them on PS3, you can download them on PS4 at no additional cost. If you owned them on Xbox 360, you can download them on Xbox One at no additional cost.

 

Why is the Dragon Age: Inquisition Trial only available on PC?:

The Dragon Age: Inquisition Trial is available for PC because that was the platform we were able to create it for.  It has nothing to do with favourites or fairness.  Setting up a trial, or any product, is a very complex undertaking. It relies on many factors being true, or false, to allow it to even be discussed, let alone brought to completion.  My spreadsheets for tracking the work made even Blair scared... he sits right beside me and knows exactly how complex everything we do is... so that should be telling. The necessary factors lined up on Origin.

 

A few questions regarding PS Now and Xbox One backwards compatibility came up as well.  I'll try to clarify those a bit later.  They are a bit trickier, since at this time, DAI is not in the catalog for either feature.  Just a general FYI, my current understanding is that any game available on the older and new platforms is less likely to appear on PS Now or Backwards Compatibility (due largely to the fact that they are added as a means to play a game that would be otherwise unavailable on the newer platforms).

 

I want to ensure everyone here that at no point in the decision making process, the work to split patches, or the delivery of the messages, did anyone at BioWare assume this news would be taken well, that we'd be celebrated for the work we'd done, or that people would say "thank you".  We knew, and we know, that this was not fun news to receive.  As Proto pointed out, it was also not fun to deliver.  Blair is good at RPS, but honestly this communication was always going to land on me.  I am the producer responsible for Multiplayer on Dragon Age: Inquisition.  That title comes with the good (having a blast chatting with folks on the forums, on weekly Twitch streams, announcing challenges, and changes/updates to the game), and the bad (having to deliver this kind of news to a passionate bunch, that loves a game, and wants to keep loving it).  

 

We always appreciate everyone's feedback.  It's essential for us to learn and improve.  I hope you continue to deliver your feedback to us.  It's one of my favourite parts of being a BioWare team member.  Very few studios have the opportunity to engage directly, and daily, with such an incredibly passionate group of players.  I hope that never changes.

 

 

Billy

   A lot of information to sift through here. So if I currently own DAI + Jaws of Hakkon and Spoils of the Avvar on the PS3 and decide to upgrade my console to PS4, then I can download DAI + Jaws of Hakkon and Spoils of the Avvar FOR FREE on my new PS4 (as well as migrate my SP and MP data to the upgraded system)?

   Unless I read this incorrectly, it sounds like a smooth transition to me. Due to the multitude of unfounded complaints about being forced to purchase the game twice, it seems that many members of this forum have missed this important piece of information (or are simply ignoring it).

[KalGerion_Beast]

   A lot of information to sift through here. So if I currently own DAI + Jaws of Hakkon and Spoils of the Avvar on the PS3 and decide to upgrade my console to PS4, then I can download DAI + Jaws of Hakkon and Spoils of the Avvar FOR FREE on my new PS4 (as well as migrate my SP and MP data to the upgraded system)?

   Unless I read this incorrectly, it sounds like a smooth transition to me. Due to the multitude of unfounded complaints about being forced to purchase the game twice, it seems that many members of this forum have missed this important piece of information (or are simply ignoring it).

Once you obtain the new system you will need to obtain another copy of DAI for said system (appears to be roughly $30).  But the dlc's, SP, and MP progress can all carry over free.  

[Dieb]

Billy, are you going to answer any of the hard questions posed in this thread, or just basically ignore us, and post the same lame cop-outs you've been posting?

 

Ease off a little there, kimosabe.

 

What do you expect now? "Sorry for being lame, here is everything you wanted" ?

 

That's the same baffling phenomenon as even seasoned athletes continously argueing immediately after a referee decision. Or that one friend everyone has, who assures everybody you can still have the McDonald's special from 1992, if only you just push the cashier hard enough.

 

Every once in a while, a streetlight will go out just as you're walking underneath it.

[Micabo]

Once you obtain the new system you will need to obtain another copy of DAI for said system (appears to be roughly $30).  But the dlc's, SP, and MP progress can all carry over free.  

What does Billy mean by this then? "There is NO expectation that anyone who has bought the game on PS3 will buy it again on PS4, The same can be said about Xbox 360 and Xbox One."

[scene_cachet]

What does Billy mean by this then? "There is NO expectation that anyone who has bought the game on PS3 will buy it again on PS4, The same can be said about Xbox 360 and Xbox One."

 

 

To put it simply... Your business does not matter to them. 

 

They've done the number crunching and it would be of no great loss to them to lose last gen customers because your spend level was so low that it didn't have any risk to them to lose your playbase... 

 

Is what it means in the nicest way possible.

[JAMiAM]

What does Billy mean by this then? "There is NO expectation that anyone who has bought the game on PS3 will buy it again on PS4, The same can be said about Xbox 360 and Xbox One."

It means they made the decision to pull patch support with the assumption that nobody who already owned the game for the PS3, or Xbox360 would feel inclined to buy a second copy to continue their progress, or receive future content.  It was obviously one of several weighting factors in their actuarial analysis of cost:benefit and the affect on the bottom line.  They simply chose the worst case scenario value for this particular variable. 

[BadgerladDK]

What does Billy mean by this then? "There is NO expectation that anyone who has bought the game on PS3 will buy it again on PS4, The same can be said about Xbox 360 and Xbox One."

 

To put it slightly more positively than Scene_cachet:

 

That they don't expect people to rush out and buy the game again if they're finished with it, but these options are available to those who do get it on a new platform.

[scene_cachet]

Which is apparent by the lack of outrage. 

 

Had this happened on any other platform it would be like this: 

 

 

Instead it's more like this:

 

[Dieb]

That's a pretty terrible gif choice there, brother.

 

Especially to illustrate neglibility.

[TormDK]

Yeah, I don't see this as a big thing, then then I am enjoying the game in 1440p on my PC Master Race system so I am biased I suppose.

 

T be perfectly honest, the base game cost 1/5th of a new gen console, so if you could afford to buy the game and the SP DLC, then you could likely afford to upgrade anyhow.

 

If anything, this move is encouraging to me, as it means we can FINALLY! start getting those silly 8+ year old consoles out of rotation, so that the feature cutting can stop.

[Sir Perkins]

Billy wouldn't it be reasonable for Sony/Microsoft EA/BW to provide a free copy of DAIMP to those having to upgrade consoles for continued patch support and future content? Understand BW EA brokered a deal with Sony/Msoft for the two expansions but how can anyone not feel bitter when purchasing the full game again plus forking out for a ps4/XB1.
As you have explained there is no legal obligation since the original purchase is for the original game however by providing compensation / show of goodwill in the form of multiplayer access to this game (regardless of cost) is better than severing a fanbase or ruining reputation/ integrity for all companies involved... from what youve written (shared) so far Im guessing this is something BW wanted but Sony Msoft not keen to come to the table?
Rather shortsighted of Sony/MS tbh not to pitch a " Buy PS4 or XB1 with DAI bundle plus expansions" deal . Wheres the marketing intelligence? Doesnt take an Einstein to work out that it would sell consoles , create a larger player base for said consoles. How can that not be a win win?
To the Xbox 360/ps3 players who can't afford XB1 / ps4 and invested in DAIMP. .I feel your pain! When you can afford to.. ditch consoles and go PC .. and dont look back!

Just spent 30 minutes editing the above post and thought it worth bumping as it would be smart business decision for all involved and also retain some player base .. as close to a win win as possible considering the circumstances. ..

[scene_cachet]

That's a pretty terrible gif choice there, brother.

 

Especially to illustrate neglibility.

 

Meh... It's suitable.

 

Yeah, I don't see this as a big thing, then then I am enjoying the game in 1440p on my PC Master Race system so I am biased I suppose.

 

T be perfectly honest, the base game cost 1/5th of a new gen console, so if you could afford to buy the game and the SP DLC, then you could likely afford to upgrade anyhow.

 

If anything, this move is encouraging to me, as it means we can FINALLY! start getting those silly 8+ year old consoles out of rotation, so that the feature cutting can stop.

 

You'd probably complain too if you had to buy a new version of the game everytime you upgraded your graphics card.

 

How's that Arkham Knight running?

[TormDK]

I wouldn't know - I didn't purchase it.

[Courtnehh]

To allow as many players as possible to play the game.  As another poster pointed out, had we elected to not ship the game on PS3 and Xbox 360, we'd have received even more strongly worded messages, and lovely requests for us to choke on various items.  

 

I understand you're upset, but let's apply some logic here.  To everyone who asks "why even ship on PS3/Xbox 360??!?!!?", the alternative you're suggesting is that we should have shipped on PS4, Xbox One, and PC only.  In that alternative, you would not have been able to play the game at all.  At least without swapping to PC, or buying one of the new consoles.  I'm not seeing that as a solution for either side.

 

Some points I'd like to remind everyone of:

1) If you wish bodily harm or ill to the staff, that is a violation of the terms of service of the forums. You're upset. We get it. Check the full thread. If you are thinking of uttering threats or hoping to see someone on the dev team be harmed, please back away from the keyboard for a moment, take a deep breath, and don't post it (Would you ever say these things to someone's face? Try using that question as a filter going forward).

2) You're absolutely allowed to ask questions to others or the devs.  If we answer the question, that's the answer.  Ignoring the answer, possibly because it was not the answer you wanted to see, and spamming the same question, or commenting how we are refusing to address the issue will not lead us to answer further. In fact, this leads to the opposite reaction. There was a long period of time when the boards became so hostile that most of the dev team vacated them. I really never want to return to that.

3) If you're going to start a mass PSN/XBL message to everyone on your friend's list asking everyone to express their outrage regarding this topic double check you don't have any BioWare developers on your bulk message... seriously.

 

 

Billy

No way, that didn't happen  Idiots

[Micabo]

Meh... It's suitable.

 

 

You'd probably complain too if you had to buy a new version of the game everytime you upgraded your graphics card.

 

How's that Arkham Knight running?

 

Sounds like a complaint for your machine's "proprietor", not Bioware. Ask Sony why you have to buy a whole new machine and new versions of software to upgrade your graphics card. That is, if Sony even has a forum for such silly questions.

By the way, I cannot even imagine trying to play current games on the PC that I owned 9 years ago. One may argue that it was a bad decision for Bioware to develop for PS3 to begin with.. But as a result,.all those poor gamers with ancient hardware still got to enjoy (and can continue to enjoy for as long as they like) a huge current game + 2 DLC packs on equipment that has not been upgraded for almost a decade!! Talk about a great deal for low cost. So glad that this game's development team will no longer need to waste energy on making new content backwards compatible.

[Sir Perkins]

Meh... It's suitable.



You'd probably complain too if you had to buy a new version of the game everytime you upgraded your graphics card.

How's that Arkham Knight running?

Replacing just one of my graphic cards would be more than a new PS4 + new copy of the game . so yes I'd be salty if it meant buying a new game version with my yearly hardware overhauls... next upgrade prolly when 4K VR becomes commercially available . . apologies for getting off topic...

[Silversmurf]

Why no free next gen game/refund ?

 

Probably because it would work like this...

 

A few hundred thousand people bought the game on PS3/Xbox360....and many just for the single player....enjoyed it and stuck it in a cupboard to never be heard from again and are currently perfectly happy customers.

 

A few hundred people played or continued to play the multi player content and therefore would be due refund/free copy of game on next gen, as has been suggested in other posts.

 

Sadly....the hundred thousand(s) people would take advantage and jump on the band wagon (even the happy customers?) and demand their full refund/free upgrade to next gen. Even 100,000 people at £40 a pop would cost £4,000,000.  Not going to happen.

 

And that is why I cannot support said people...

 

You have got your monies worth already and it's not like they are shutting down the servers.  You got/are still getting what you paid for and more and can still play.

 

I've personally sank over 1000+ hours into this game.  That's more than value for money right there even if it closed tomorrow on PS4.

[scene_cachet]

Sounds like a complaint for your machine's "proprietor", not Bioware. Ask Sony why you have to buy a whole new machine and new versions of software to upgrade your graphics card. That is, if Sony even has a forum for such silly questions.

By the way, I cannot even imagine trying to play current games on the PC that I owned 9 years ago. One may argue that it was a bad decision for Bioware to develop for PS3 to begin with.. But as a result,.all those poor gamers with ancient hardware still got to enjoy (and can continue to enjoy for as long as they like) a huge current game + 2 DLC packs on equipment that has not been upgraded for almost a decade!! Talk about a great deal for low cost. So glad that this game's development team will no longer need to waste energy on making new content backwards compatible.

 

Not really, there are plenty of games that are cross buy on PS4 and playable on PS3 and PS Vita, it is solely up to the developer to make this decision and not the hardware manufacturer. 

 

Even Square Enix has offered free upgrades for FFXIV, Ubisoft for Assassin's Creed and Activision with CoD and others.

 

In this case it's not a remaster of DA:I, it was all developed and released at the same time. Also people can cry as much as they want about Last Gen holding them back, but you forget without consoles you wouldn't even have these games because PC sales alone wouldn't fund the development and marketing budgets of these AAA games.

 

So either you can take console buying power and enjoy your AAA titles, or spend eternity in Early Access Alpha testing games that have yet to be released.

[scene_cachet]

Just spent 30 minutes editing the above post and thought it worth bumping as it would be smart business decision for all involved and also retain some player base .. as close to a win win as possible considering the circumstances. ..

 

It definitely is a consumer friendly approach. 

 

I wonder if DA:I has even made back it's dev costs yet.... Might be why they're being so tight assed about it.

[Micabo]

Square Enix payed Sony for this promotion in the expectation that the monthly game fee would ultimately create a return on their investment. Save your $30 on PS4 version of DA:I (with all the upcoming FREE content) and use it to purchase a 60-day game card for FFXIV. Then keep telling yourself that Square Enix has your best interest at heart and Bioware hates you.