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UPDATE: DAIMP Server Issues This Weekend - See new thread for INFO


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#1
Billy Buskell

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Agents,

We are aware of an upstream issue affecting Challenge tracking in DAIMP this weekend.
- Any progress made during this issue will be lost.
- Progress cannot be retroactively regranted.

We are investigating and have escalated to the appropriate teams. We will update here, as well as on Twitter (@ehlien) once the issue has been resolved.

We apologize for any inconvenience.

In the meantime, we recommend taking a break from DAIMP until we give the all clear that the issue has been resolved.

Thanks,

Billy

UPDATE @ 10:05am MDT:
Clarification:
Any loot received during the match via opening a chest is persisted immediately and is not affected by this. Players simply will not see the reveal at the end of the match, but the items will be in their accounts.

UPDATE 2 @ 1:25pm MDT:
Issue is confirmed to be resolved. You may resume matches. Apologies again for any inconvenience. The team is discussing options to make up for the down time. - Billy

UPDATE 3 @ 10:15pm MDT
The personal challenge portion of the weekend event challenge has been extended by 1 day. It will now end Tuesday at 6am MDT.
Agents, thank you all for your patience. The DAIMP team truly appreciates it. If you see Jeff T in a lobby, please say a big THANK YOU to him for spending his Sunday making the changes to the Challenge - Billy
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#2
Lynroy: Final Edition

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Sheesh, on the weekend and during vacation. Thank you, Billy.


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#3
Liz_1213

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Any chance of you extending the challenge to make up for lost time?  I know I won't be able to finish the challenge if it isn't fixed within three hours, and I would've already been done with it if this thing hadn't happened.


  • Dekibra, incognegro et chipkali aiment ceci

#4
Dekibra

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Any chance of you extending the challenge to make up for lost time?  I know I won't be able to finish the challenge if it isn't fixed within three hours, and I would've already been done with it if this thing hadn't happened.

 

BW pretty please :) :wub: :)


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#5
DragonRacer

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Sheesh, on the weekend and during vacation. Thank you, Billy.

 

Clearly, Billy's just never allowed to go on vacation again. The world implodes. What's next, BLAR's yellow coffee mug being replaced with a green thermos?

 

FWIW, Billy, I feel your pain. In my job, vacation time... never really is vacation time either. :(


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#6
Rascoth

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Thank you for notice. 

 

Any chance of you extending the challenge to make up for lost time?  I know I won't be able to finish the challenge if it isn't fixed within three hours, and I would've already been done with it if this thing hadn't happened.

I would love to know this as well. I just got to second star when this appeared and I really hoped to finish this challege.



#7
Pork

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Thanks guys! I am very disappointed I will miss out on doing the match points for the 50th time, but since bugs are so rare in this game, i dont really mind :)


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#8
Pringtella

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But why is this happening? :/



#9
Pork

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But why is this happening? :/

 

ayvMonS.jpg



#10
Billy Buskell

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But why is this happening? :/


It's an upstream system issue. EA Infrastructure teams investigating. Not something the BioWare/DAI team can investigate or resolve. The issue has been escalated to the appropriate teams and investigation is ongoing.


Billy
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#11
StargeezerTim

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Figured something like this was happening. Had about 3 matches in a row finish and then poop-the-bed when it came time for  the after-action report. Since I got my challenge all taken care of yesterday it won't effect me, but I wouldn't mind seeing it extended an extra 12-24 hours for those who will be impacted.



#12
NessCraig

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Thank you for looking into this. Sorry that this burden fell on you.

 

I think it is the dark spawn wanting to be released early. They are causing a ruckus until they are. 


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#13
JiaJM98

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I'm a bit confused by this:

 

"Any loot received during the match via opening a chest is persisted"

 

Does this includes dragon loots? Because I just finally got my Hakkon's Valor with maximum base damage, and I seriously would cry if I'm to lose it :( (This is probably my biggest concern of all, considering how many weeks people have been grinding for them.)

 

Technically dragons don't count as a "chest" right? And what about the chests we opened outside of matches? I mean, store chests.

 

Another question, 

 

"Any progress made during this issue will be lost"

 

Does our promotions still count? I mean, if we promoted some characters a few times during this weekend, do we get to keep our bonus stats?
 
As of the challenges, I'm not that bothered compared to the above 2 concerns.


#14
Sinistrality

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I'm a bit confused by this:

 

"Any loot received during the match via opening a chest is persisted"

 

Does this includes dragon loots? Because I just finally got my Hakkon's Valor with maximum base damage, and I seriously would cry if I'm to lose it :( (This is probably my biggest concern of all, considering how many weeks people have been grinding for them.)

 

Technically dragons don't count as a "chest" right? And what about the chests we opened outside of matches? I mean, store chests.

 

Another question, 

 

"Any progress made during this issue will be lost"

 

Does our promotions still count? I mean, if we promoted some characters a few times during this weekend, do we get to keep our bonus stats?
 
As of the challenges, I'm not that bothered compared to the above 2 concerns.

 

From reading the above it's only challenges, not xp or items. The chest portion of the above is just reassuring folks that you'll still get your items.



#15
Silversmurf

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Truly astounding

#16
ParthianShotX

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Clearly, Billy's just never allowed to go on vacation again. The world implodes. What's next, BLAR's yellow coffee mug being replaced with a green thermos?

 

FWIW, Billy, I feel your pain. In my job, vacation time... never really is vacation time either. :(

 

for the misery loves company file:  I had to buy a solar charger for my laptop so I could even work while camping in Acadia.



#17
ParthianShotX

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I'll never make it if it's not extended.  I wouldn't mind so much if it wasn't part of the whole Varric challenge arc.



#18
Liz_1213

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I'll never make it if it's not extended.  I wouldn't mind so much if it wasn't part of the whole Varric challenge arc.

Same here!



#19
GreySpectre

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Challenges just got up for me.

Check your game people.



#20
T_elic

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HQ is also back up. I'm assuming this means it works again.



#21
Hrungr

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Same (on PC), looks like it's fixed.



#22
Havoc49J

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Everything appears to be back to normal on PS4 as well.

#23
Lynroy: Final Edition

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Can confirm from twitter:

Should be fixed now. You can return to your regularly scheduled stomping of enemies :)

 

UPDATE 2: Issues confirmed resolved Safe to resume #DAIMP matches Sorry for inconvenience Team is discussing options to make up for downtime


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#24
Xtomas

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I just finch my challenge, collect 150 point, i get chest form this challenge, but dint get chest from Varick challenge (agent of i) strange. By the way this is 3rd or 4rh Varick challenge?
 
Tnx for answer Tomas  


#25
Rascoth

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Thank you for taking care of this.

 

 

I just finch my challenge, collect 150 point, i get chest form this challenge, but dint get chest from Varick challenge (agent of i) strange. By the way this is 3rd or 4rh Varick challenge?
 
Tnx for answer Tomas  

 

This is 4th Varric challenge.