UPDATE: DAIMP Server Issues This Weekend - See new thread for INFO - Multiplayer

#1
Billy Buskell

Posté 09 août 2015 - 03:19

BioWare Employees
103 messages

Agents,

We are aware of an upstream issue affecting Challenge tracking in DAIMP this weekend.
- Any progress made during this issue will be lost.
- Progress cannot be retroactively regranted.

We are investigating and have escalated to the appropriate teams. We will update here, as well as on Twitter (@ehlien) once the issue has been resolved.

We apologize for any inconvenience.

In the meantime, we recommend taking a break from DAIMP until we give the all clear that the issue has been resolved.

Thanks,

Billy

UPDATE @ 10:05am MDT:
Clarification:
Any loot received during the match via opening a chest is persisted immediately and is not affected by this. Players simply will not see the reveal at the end of the match, but the items will be in their accounts.

UPDATE 2 @ 1:25pm MDT:
Issue is confirmed to be resolved. You may resume matches. Apologies again for any inconvenience. The team is discussing options to make up for the down time. - Billy

UPDATE 3 @ 10:15pm MDT
The personal challenge portion of the weekend event challenge has been extended by 1 day. It will now end Tuesday at 6am MDT.
Agents, thank you all for your patience. The DAIMP team truly appreciates it. If you see Jeff T in a lobby, please say a big THANK YOU to him for spending his Sunday making the changes to the Challenge - Billy

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#2
Billy Buskell

Posté 09 août 2015 - 04:11

BioWare Employees
103 messages

But why is this happening? :/

It's an upstream system issue. EA Infrastructure teams investigating. Not something the BioWare/DAI team can investigate or resolve. The issue has been escalated to the appropriate teams and investigation is ongoing.

Billy