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Guide to deleting Origin Cache for improved connections on PC


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#1
Drasca

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Having trouble connecting to lobbies? This guide may help DAMP players on PC.

 

First, enable show hidden files:

http://windows.micro...files=windows-7

 

Second, exit out of origin, and close the client completely.

 

Next delete this folder's contents:

C:\ProgramData\Origin\Telemetry

 

Delete the entire Origin folder if you're having trouble.

 

Restart Origin and DAI without anything else using your network, and it should help.

 

If necessary, repeat these steps after shutting down, waiting 5 minutes and restarting your router.



#2
GreySpectre

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I have tried this (even deleted the whole cache at some point), along with a great many other things including opening ports, disabling upnp, adding dai in firewall exceptions...And yet, problem persists when trying to connect with some friends. Oh well.



#3
Ternega

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Thanks, for this info, will probably solve some issues. The connectivity problem is largely due to small player base and lack of regional servers I belive (try as you might connecting 2 people between continents is difficult. So even if you get into the session often times it'll rubber band like there is no tomorrow.



#4
Kyo Yagami

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Erm... I'm afraid I dont have this folder.  :mellow:



#5
Drasca

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Erm... I'm afraid I dont have this folder.  :mellow:

 

You do, but its hidden. Perform the first step.

 

If you installed Origin & OS on a different drive, you need to change the drive letter.



#6
Roc

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Player server hosting whilst welcome as a game feature feels archaic in the age of cheap cloud computing. Most problems can be worked around by better matchmaking/host making logic though it would seem.

#7
MizFredderson

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I will try this today - if this works, many sparkles and rainbows will ensue.


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#8
Ispan

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I will try this today - if this works, many sparkles and rainbows will ensue.


I hope it does for you, too. A friend and I used to blackscreen 90% of the time and now we can play together almost worry-free :D

#9
Kyo Yagami

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You do, but its hidden. Perform the first step.

 

If you installed Origin & OS on a different drive, you need to change the drive letter.

 

Hidden files are already showing, i'm inside of Origin's folder.

 

UzpTj.jpg



#10
GreySpectre

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Hidden files are already showing, i'm inside of Origin's folder.

 

UzpTj.jpg

 

that's programfiles not ProgramData


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#11
Kyo Yagami

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that's programfiles not ProgramData

...

Five years of Computer Science college and right now i fell really really dumb xD

Thanks. I did not notice that =X


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#12
Drasca

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...

Five years of Computer Science college and right now i fell really really dumb xD

Thanks. I did not notice that =X

 

Blind! Just blame it on blindness. All those words just blur together lol. The fact that you've surpassed your mistakes makes you smarter.


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#13
steamcamel

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Origin needs to be locked in a portable toilet and set on fire.


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#14
thevaleyard

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Deleted the data file and folder but they both came back once I restarted Origin. Is this supposed to happen?



#15
GreySpectre

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Deleted the data file and folder but they both came back once I restarted Origin. Is this supposed to happen?

 

Yes, that's normal.

You just deleted the old bloated file to make Origin create a new one.


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#16
Sinistrality

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So what exactly does this file do anyhow? 



#17
Ternega

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So what exactly does this file do anyhow? 

If I understand correctly it,among other things, maintains information on how to best connect you to origin servers and other players. When you delete it forces origin to re-evaluate that. I'm being simplistic tho and since I never read it's contents I might be totally full of it.


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