This is a tutorial for those who have had headaches linking your accounts in order to access Mass Effect 2 downloadable content.
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Step One:
Your bioware social account and your EA account are NOT the same thing! The EA account is a master account that goes across all EA games, similar to an ubi account. Anytime you make a purchase, want DLC, or will do anything involving an EA game. This account is the one you go to for EVERYTHING!
profile.ea.com/login.do
Your account must be linked to an XBOX-LIVE account, so that means that EA and XBOX Live must be linked together.
Step Two:
The most RELIABLE way to link your accounts is to go into your Mass Effect 2 game. When the game asks you for the Cereberes Network Card information, signing in through your ME2 game assures you with 100% accuracy that you will link to the proper account. Enter your Cerberes Redemption code and link your account via your e-mail.
Example:
(youremail)@hotmail.com
Make sure that this e-mail address is the same one as your EA account! Do not put your bioware e-mail, do not put your family e-mail, put the e-mail that is linked to your EA account ONLY! It is not recommended to share an e-mail address with other users, the reasons are self explanatory.
Step Three:
Once you have linked your Xbox Live account to your EA account, you can go on your PC terminal and access your bioware social page. Log in with your EA account and you will see that the webpage will display (youremail)@hotmail.com linked to Mass Effect 2.
With the confirmation that your account is linked you can now proceed to enter your redeem codes for Terminus Armor, Collector's Armor, Inferno armor and so on.
Step Four:
Upon going back into your Mass Effect 2 game you will see that the downloadable content button may flash briefly and when you go into extras you will see the new content you activated. You can now download the content to your Xbox 360. HOWEVER! Please note you may need to restart Mass Effect 2 or will have to play in-game for a few minutes in order for the content to be recognized. Sometimes it's immediate, and sometimes it lags a little bit, just be patient.
Step Five:
If your code does not work, then you must contact EA technical support, but be glad it wasn't due to your error that it didn't work.
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DO NOT DO THE FOLLOWING:
1.) It is not recommended to redeem your codes before booting up Mass Effect 2. If something goes wrong with the linking of your account through Mass Effect 2, you will lose those codes forever.
2.) Do not put your bioware e-mail, your ubisoft email, your Xboxlive email, your whatever e-mail. Only put the e-mail address that is linked to the EA account. This account could have been made years ago when Earth & Beyond was considered a new game. Your account will last for a LONG TIME!
3.) If the e-mail of your xbox live is separate from your EA account, DO NOT PUT THE XBOX LIVE ACCOUNT! EA ONLY! I cannot emphasize this enough.
I hope this will help any future consumers in preventing a massive headache and phone call to tech support. These rules may also apply to the PC version of the game, everything is controlled by the master EA account.
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ADDITIONAL INFO ON LINKING YOUR GAMERTAG TO AN EA ACCOUNT:
Additional links I've looked up for gamertags and EA accounts:
forum.ea.com/eaforum/posts/list/600/366188.page#3582699
www.achieve360points.com/forums/showthread.php
Go to this website to log into your EA account and find out which gamertag is linked to your EA account.
profile.ea.com/login.do
Once you do that, next to the login button click on the Welcome (Yourname) and click on My Account.
Look
under game personas and see if any of the accounts there are linked to
your XBOX LIVE GAMERTAG. If your gamertag is not there it is not
linked.
Go to this link to try to link your XBL gamertag to your profile:
account.ea.com/reg/xbl/gamertag-howto.jsp
Hopefully this will help.
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Recovering potentially lost DLC (Only applies to people who created a new account without realizing it)
Thanks to TheLambofDeth, here is a solution. -Posted by Vasilii Zaytsev
Here's what happend to me and how I was able to fix it.
I registered on EA/Bioware's site with my current email and
redeemed all of my codes. I was unable to link my Gamertag to my new
account because I already linked it to an email I don't have anymore.
It looked like I just screwed my self out of all my DLC. But there's a way to get around it!
Create a new Live account (Silver is fine) and when you login use
the EA account you redeemed your DLC with. You can use DLC on any
profile so just dl and then use your normal profile.
I see a lot of others the same problem I did so I hope this helps.
1. Create a new gamertag
2. Link it to the EA account that has the DLC
3. Log into the new gamertag and download everything
4. Sign out of the gamertag
5. Sign into our original gamertag
6. Load up ME2 where all the DLC should be
*original credit to SMR II from gamefaqs*
Thread link: social.bioware.com/forum/1/topic/107/index/805930/1#817845
Modifié par masterthehero, 28 janvier 2010 - 07:51 .
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