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Reproduceable crash - dragging powers ME2


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60 réponses à ce sujet

#1
Father_G

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I've managed to crash the game 3 times, every time while following these steps:

Onboard the Prison ship (recruiting SuZe) if you try and re-arrange your quickuse powers it will crash. This happens every time in one specific location so far; the hallway from processing to the high-security ward.

1) All guards are dead / can't save so it's considered 'in combat' / standing in front of the HS door
2) Weapon drawn with an ammo power (in my case, fire) activated on the SMG
3) Dragging a power from the # 6 slot (pull) to the #3 slot (to swap it with unity) causes a crash every single time


Win7 x86, 8600 GT 512mb, 2 gigs of ram, Steam version. This is the only time ME2 has crashed for me so far in several hours of play. All other games/programs work fine. The ram is fine (per memtest86 stress-testing) my video card is fine (furmark stress test produces no artifacts/ 100% stable) .

My directx dialog output

-edit-
Event viewer has the following error entry for ME2:

Faulting application name: MassEffect2.exe, version: 1.0.1593.2, time stamp: 0x4b284aad
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdadb
Exception code: 0xc0000005
Fault offset: 0x00046b90
Faulting process id: 0xd34
Faulting application start time: 0x01ca9f86701da147
Faulting application path: c:\\\\program files\\\\steam\\\\steamapps\\\\common\\\\mass effect 2\\\\Binaries\\\\MassEffect2.exe
Faulting module path: C:\\\\Windows\\\\SYSTEM32\\\\ntdll.dll
Report Id: 581983dd-0b7a-11df-b232-001d7d08c193


and

Faulting application name: MassEffect2.exe, version: 1.0.1593.2, time stamp: 0x4b284aad
Faulting module name: MSVCR80.dll, version: 8.0.50727.4927, time stamp: 0x4a2752ff
Exception code: 0xc0000005
Fault offset: 0x0001500a
Faulting process id: 0x44c
Faulting application start time: 0x01ca9f5c53e89171
Faulting application path: c:\\program files\\steam\\steamapps\\common\\mass effect 2\\Binaries\\MassEffect2.exe
Faulting module path: C:\\Windows\\WinSxS\\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\\MSVCR80.dll
Report Id: 45c2b7d6-0b67-11df-b232-001d7d08c193


Modifié par Father_G, 27 janvier 2010 - 07:43 .


#2
Father_G

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This is interesting: I went through the door (this time not trying to move powers around) took the tech out and saved the game. I tried to drag the powers to a new spot and this time it worked without crashing.



If I had to guess the game is trying to save the position of your quick-use bar and since you're in combat, where you can't save, it freaks out causing the crash. So word of warning: don't re-arrange powers in the middle of combat or when you can't save.

#3
Spoit0

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Thanks for this, I thought I was crazy when I couldn't find any other mention of crashing when dragging powers around the hotbar anywhere on the internet

#4
Chewableprozac

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getting the same issue. any fixes for this yet?

#5
GW Edge

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This keeps happening to me too. Trying to arrange the powers on the first planet with Jacob and Miranda and it keeps crashing.

I can arrange them once fine. If I unpause and then try to rearrange them again it crashes back to desktop :(

Sometimes before it crashes if I try and drag any of the lower slots 1-4 it always picks up slot 7.

-Edit -

During battle I click slot 2 to activate Overload, it activated then swapped itself to slot 7.  Powers no longer draggable in pause menu and trying to drag quick slots results in crash.

Modifié par GW Edge, 29 janvier 2010 - 12:47 .


#6
ZiggyZiggy

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Same issue here, and I think you're right re: it being related to being in combat.

#7
_Melk_

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Experienced this as well.. Also recreated it by *just* having the gun out (no actual enemies around).

#8
Herethos

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Same problem I just crashed after taking off disruption ammo from the hotkeys, and I'm right at the start of the game when you wake up in the medbay, thats why I'm here looking for solution at the moment. Its a repeatable crash when switching around or removing a action from the hotkeys. Gonna try and uninstall and reinstall the "Microsoft Visual C++ 2005" redistributables, and check for spyware/malware.



This is what it says in my event log. I think its always the same offset too (0x0001500a)

Händelsetyp: Fel

Händelsens källa: Application Error

Händelsekategori: Ingen

Händelse-ID: 1000

Datum: 2010-02-04

Tid: 14:44:20

Användare: Saknas

Dator: Z5ZBQUV

Beskrivning:

Felaktigt program masseffect2.exe, version 1.0.1593.2, felaktig modul msvcr80.dll, version 8.0.50727.4053, felaktig adress 0x0001500a.



Mer information finns i Hjälp- och supportcenter på sidan http://go.microsoft....ink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74 Applicat

0008: 69 6f 6e 20 46 61 69 6c ion Fail

0010: 75 72 65 20 20 6d 61 73 ure mas

0018: 73 65 66 66 65 63 74 32 seffect2

0020: 2e 65 78 65 20 31 2e 30 .exe 1.0

0028: 2e 31 35 39 33 2e 32 20 .1593.2

0030: 69 6e 20 6d 73 76 63 72 in msvcr

0038: 38 30 2e 64 6c 6c 20 38 80.dll 8

0040: 2e 30 2e 35 30 37 32 37 .0.50727

0048: 2e 34 30 35 33 20 61 74 .4053 at

0050: 20 6f 66 66 73 65 74 20 offset

0058: 30 30 30 31 35 30 30 61 0001500a

0060: 0d 0a ..




The Oracle found this for me:

http://social.biowar...488746/1#491308

Even though DA:O never crashed for me, the error looks identical. Even same version of the msvcr80.dll file.

#9
Herethos

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Another crash this time I had uninstalled all the Visual C++ 2005 redistributables in the add/remove programs list rebooted ran ccleaner to clean registries etc. I had three of them that was uninstalled, tried running the game anyway and it worked. Seems I have an old msvcr80.dll file somewhere. I tried getting it to crash during combat and after multiple times but it wouldn't crash, until I met Wilson or what ever the med techs name is, and I tried to reconfigure the hotkeys while they where still talking after doing the dialog options and it crashed just when I clicked on a power and was about to drag it.

Händelsetyp:    Fel
Händelsens källa:    Application Error
Händelsekategori:    Ingen
Händelse-ID:    1000
Datum:        2010-02-04
Tid:        16:39:32
Användare:        Saknas
Dator:    Z5ZBQUV
Beskrivning:
Felaktigt program masseffect2.exe, version 1.0.1593.2, felaktig modul msvcr80.dll, version 8.0.50727.3053, felaktig adress 0x0001500a.

Mer information finns i Hjälp- och supportcenter på sidan http://go.microsoft....ink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 6d 61 73   ure  mas
0018: 73 65 66 66 65 63 74 32   seffect2
0020: 2e 65 78 65 20 31 2e 30   .exe 1.0
0028: 2e 31 35 39 33 2e 32 20   .1593.2
0030: 69 6e 20 6d 73 76 63 72   in msvcr
0038: 38 30 2e 64 6c 6c 20 38   80.dll 8
0040: 2e 30 2e 35 30 37 32 37   .0.50727
0048: 2e 33 30 35 33 20 61 74   .3053 at
0050: 20 6f 66 66 73 65 74 20    offset
0058: 30 30 30 31 35 30 30 61   0001500a
0060: 0d 0a                     ..     


Modifié par Herethos, 04 février 2010 - 03:55 .


#10
Tuchits

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happens to me to

#11
Monitus

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ME2
DDE from d2d
ME2.exe v1.00

Intel C2D Q9450 / 3.2 GHz / 8 GB RAM
HD5770 1GB VRAM / Catalyst 10.1
Realtek HD Audio / 6.0.1.6029
Microsoft Windows 7 Ultimate   (6.1.7600)
DirectX 10.0  (Mar2009) or later

3.      Problem Details
b.     What? What is the nature problem that you’re seeing?

Game crashes with "Mass Effect 2 stopped working"

c.      When? When does the problem occur? Every time you engage in a particular action or only after so many hours of play?

Dragging or using a skill from shift-menu. More or less randomly, seems to be worse with my new character. Currently doing the cure mission for Mordin.

Faulting application name: MassEffect2.exe,
version: 1.0.1593.2, time stamp: 0x4b284aad

Faulting module name: MSVCR80.dll, version: 8.0.50727.4927, time stamp:
0x4a2752ff

Exception code: 0xc0000005

Fault offset: 0x000173bd

Faulting process id: 0x117c

Faulting application start time: 0x01caa5b32774b4ba

Faulting application path: G:\\\\\\\\Pelit\\\\\\\\Mass Effect
2\\\\\\\\Binaries\\\\\\\\MassEffect2.exe

Faulting module path:
C:\\\\\\\\Windows\\\\\\\\WinSxS\\\\\\\\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\\\\\\\\MSVCR80.dll

Report Id: 25e20539-11a7-11df-bf3e-0022152d4f78


Faulting
module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b

Exception code: 0xc0000005

Fault offset: 0x00022272

Faulting process id: 0x117c

Faulting application start time: 0x01caa5b32774b4ba

Faulting application path: G:\\\\\\\\Pelit\\\\\\\\Mass Effect
2\\\\\\\\Binaries\\\\\\\\MassEffect2.exe

Faulting module path: C:\\\\\\\\Windows\\\\\\\\SysWOW64\\\\\\\\ntdll.dll

Report Id: 2757bac2-11a7-11df-bf3e-0022152d4f78

Faulting module
name: MSVCR80.dll, version: 8.0.50727.4927, time stamp: 0x4a2752ff

Exception code: 0xc0000005

Fault offset: 0x000173bd

Faulting process id: 0x153c

Faulting application start time: 0x01caa5b3f682d1ed

Faulting application path: G:\\\\\\\\Pelit\\\\\\\\Mass Effect
2\\\\\\\\Binaries\\\\\\\\MassEffect2.exe

Faulting module path
C:\\\\\\\\Windows\\\\\\\\WinSxS\\\\\\\\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\\\\\\\\MSVCR80.dll

Report Id: f1a16036-11a7-11df-bf3e-0022152d4f78


Modifié par Monitus, 04 février 2010 - 04:41 .


#12
GengusKahnn

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I stopped using the quick bar. In combat I was holding my shift key and clicking on it and I generated so many crashes doing this I was almost sure it was the game and my video drivers. I spent hours fixing it. Then it dawned on me that the only time I crashed was in combat and I was clicking on the quick bar. Haven't used it since and haven't crashed since.

Modifié par GengusKahnn, 05 février 2010 - 12:18 .


#13
Bravenu3

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I have the same problem, but it's only reproducible on some maps. Sometimes there is no crash, but a lateral offset, so another power is dragged,not the one the cursor pointed on.

#14
Bravenu3

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I have the same problem, but it's only reproducible on some maps. Sometimes there is no crash, but a lateral offset, so another power is dragged,not the one the cursor pointed on.

#15
S0ndor

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I used to have this a lot. I can avoid it by letting my cursor rest on the power I want to swap for a while (apparently there is some loading going on) then after a few seconds click and gently drag it to where I want it to be. I only crash when I try to do it real quick, I also sometimes crash when quickly swapping weapons with ammo powers on them, though this is rare.

#16
Bercon

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This happens to me too, A LOT!



It also crashes sometimes when simply click on the quick bar to use some power in combat.

#17
Soliduck

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Thanks, I think this was the reason why I have been crashing constantly in the Derelict Reaper. Must have been accidentally dragging the icon a little while clicking them.

#18
LuPoM

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Happened to me too right now.. It was the first time that I tried to drag a power in the quickbark to change its slot (Tech armor from 2 to 6), while in combat and holding shift to "pause" the game, and it just crashed to windows 7 giving a looping sound -.-




#19
Spidrouse

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I had a crash like this one time with dragging a power up into my tool bar as well.

#20
TSAdmiral

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I can confirm that the game crashes when I try to adjust my toolbar. I've only tried it once, but the time it did was as the very beginning, near the end of the Cerberus facility after waking up.

#21
GravityTrain

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same here with crashing trying to use the mouse to activate skills in the hotbar.

#22
Le Tinctoire

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Bumping. Just got this today, just as I was winning against Jedore >:(

#23
gits6

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I am consistently crashing ME2 every time I follow these steps:

All missions involving loyalty for party members. Big battles, after cut scenes.
1) Weapon drawn with an ammo power, target bogey.
2) L-Shift to bring up Battle command UI.
3) L-Click a power from the #4 slot causes a crash every single time

Intel C2D E7400 / 2.80 GHz / 4 GB RAM
nvidia NX8800GT-T2D512E 512MB RAM
Realtek HD Audio
Microsoft Windows 7 Home Premium
DirectX 10.0  (Mar2009) or later

Sticky keys are disabled. Replicated with Anti aliasing off.

This error is completely ruining the game for me. I am considering returning the game for refund if fix is not released soon.
Bioware your game has errors confirmed by multiple customers. Fix them. I don’t like spending hard earned cash on buggy software.

Modifié par gits6, 11 février 2010 - 11:19 .


#24
NationalWreck

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crashes regardless of whether i'm in combat. any rearranging of the quick bar crashes.

#25
M3lt1ng

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I have this issue too.