No, Not quite what i meant. But you're getting close. There's a point you mentioned that was accurate, There is a difference between whining uncontrollably, Which is called toxicity, and making constructive argumentative criticism. And most of the lobby users were the former, Not the latter. And some of them spread it to the gaming forums, Which was a bad thing. Some of the lobby users were good, No argument here, But the vast majority was bad. And i see now that the forums' toxicity levels have been decreased a bit since they closed it because many of the lobby users deactivated their accounts. Which is remarkable really because it portrays that they were only interested in the forums itself, Not the discussion of the games BioWare has to offer. Which is another reason why i think that was a proper decision. I don't always agree with the mods, And i still think the moderation system on here needs some modifications, But i have come to realize that the latest changes were actually good, Not bad. Of course every forum needs its "Lobby", Off-topic section as i suggested, But the whole thing really went out of control. Maybe sometimes later they will reopen it and things could go great. I didn't notice all of this at first because i had been spending sometime off the forums because of the same lobby users and their toxicity. But then came back to check on my groups' friends and then they happened to close the off-topic during that period and i first opposed the the core of removing the lobby idea from the forums, But as i said, I now see that it's for the greater good.
I feel there's a lot of confirmation bias at work here.
I hadn't seen much negativity going around before Offtopic got closed and I haven't experienced any noticable change on user behaviour in the ontopic sections from the previous norm.
And again, I'll go out and say the offtopic was one of the least toxic forum sections around. And by all means, even if I'm suffering from some bad bias as an (formerly) active Offtopic regular, if any amount of toxicity on the Offtopic actually warranted this move, then how come that say the ME3 MP section is still open? Even if it's no longer as bad as it was during its heydays (Need I remind the horrible tuesdays whenever balance tweaks were announced? You positively couldn't use the forum for the day, it was such a mess!), right now it's significantly more spam than not.
Likewise, if Offtopic was so horrible, may someone please point me to those cesspools of toxicity before the whole section gets deleted? I want to see that bad side of the offtopic section that I appear to have successfully avoided/ignored.
Either way, the first and foremost course of action BioWare had and imho should have used is to implement some proper moderation. Because there was none. Hell, for the better part of the month prior to the lockdown, Offtopic was used as the forum's trashbin by the mods as they just moved spam threads here without even locking them. If there had been any noticable increase in negative behaviour in Offtopic just before the lockdown, it was EXACTLY because the mods dropped it there.
No one, not a single person on this whole planet Earth can tell me that was how moderation should look like. And as such, before BioWare just axes an entire active forum subsection with practically no warning whatsoever as far as the reality of it went, they should've dropped the clearly not working current moderation and replace it with something that actually works and for one actually follows the site's ToS by not moving spam threads someplace else where they're just the same spam. This is a website where you can get moderated by quoting content that violates the ToS even if you weren't the culprit. So clearly the logic should be the same: if you just take spam and instead of locking it move it someplace else, spam is still spam and by proxy, the person who did this deed was spamming him-/herself.
Say, how many warning points do the various mods have?
Because they sure knew this whole Offtopic as a trashbin thing was going on. I myself had reported my fair share of such moved threads so they'd get properly locked instead of dumped on our heads (which btw more often than not didn't yield any results)!