Well, they do interact with the greater community. There's plenty of interaction on Facebook, Twitter, even here, Reddit, cons, etc. The community of fans is healthy and I see them being treated rather well. Killing an off-topic forum does not equate an abuse of the community, because it can be argued that community is not the one being curated.
Seeing you say Fidite is the one arguing semantics and then seeing the mental gymnastics you're doing to define 'the community' as every conceivable internet community related to BioWare except that smelly off-topic section they had is kind of funny.
Yes, they probably do see their forums (not just off-topic) as largely vestigial and annoying.
That has been clear for some time.
While it may be true, it is a callous truth, and a short sighted one IMO, since it really wouldn't have been such an effort to retain that extra group of customers if they only had the business sense to give a damn. And if it's the truth we do at least deserve it plainly, not the PR bullshit we got. We are a community they fostered and used to curate, even if they can't be bothered now.
Something as simple "We would like to redirect our efforts toward other avenues of communication, so we are consolidating our own forums. We apologize for any inconvenience this may cause" would have been sufficient even if it's still stupid. At least it's honestly stupid and not just insultingly so.