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Changes to the BSN


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#1051
Carcharoth42

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They moved the character threads into the combat, strategy and gameplay section. Last time I checked, characters and combat, strategy and gameplay are two different things.

IIRC they divided those forums in the first place because it was a hassle to find gameplay info buried under the character threads. I don't know why they would undo that.



#1052
Fast Jimmy

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That is inappropriate and absolutely not how proper moderation is to be taken. Raise this issue immediately with Conal Pierse.

I hope Conal cleared his calendar this week.

"Conal, are you going to the Operations meeting this week?"

"Nah, brah... I cratered the OT forum on the BSN. Got some marshmallows to toast in the flames."

#1053
Fast Jimmy

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IIRC they divided those forums in the first place because it was a hassle to find gameplay info buried under the character threads. I don't know why they would undo that.


Ease of moderation is more important than ease of user interface.
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#1054
Monica21

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I've got seven warning points and while I might deserve 2 or 3 of them, I don't believe I should have gotten the rest. I mean, I got one for pointing out that copyright infringement and piracy are two different things. WTH?

Then there are arbitrary rules like, "You can't just post a picture, you need to have text in the post, too." Uh okay? Even when the picture has text in it?

 

The moderation here is exceptionally poor, and I think a huge part of the problem is the anonymity. I may not play Bethesda games anymore, but you know who their moderators are because they were active members of the community first. They also engage in the community in addition to their moderating duties. They don't just log on anonymously to hand out a warning.

 

And yes, most of them don't even know how to enforce site rules, not to mention the wide variance in interpretation of site rules. For such a huge forum the moderation is really bad.


  • fchopin, Freddo et DaemionMoadrin aiment ceci

#1055
MegaIllusiveMan

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#VSN

 

And since everyone is posting theirs:

 

posts 4363

likes 1339

profile views 1138

friends 100

groups 0

 

Yah, I'm not a kind of big poster but, eh... I still posted frequently in the off-topic, right?


  • mousestalker et Cknarf aiment ceci

#1056
MrFob

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Ease of moderation is more important than ease of user interface.


That's the insanity though. A lot of the subforums they closed and merged were the places that needed the least maintenance. Have you ever seen a moderator in the RPG threads? The fanfic threads? I have been checking the ME3 modding section almost daily since these boards came online and I've never seen a moderator nor the need for one.

Hell, one could even argue that they may have made their lives more difficult by lumping all this stuff together.



#1057
bondari reloads.

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Recent registrations of BW employees hint at their company discovering Reddit as a new ways to communicate. It does look like they're winding down the official forums. And why not, there are volunteers doing a CM's work for free. If that's true, the least they could do is be honest about it.

 

Not too much to ask for imho.


  • mousestalker et AmberDragon aiment ceci

#1058
Fidite Nemini

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Heh, I'm still habitually clicking on the Lobby.

 

I'm also still getting likes from post in there. :P


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#1059
Liamv2

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Moderation had been bad for a while. They would often move spam to Ot, leave it open for a day then lock it while leaving other spam threads in OT open.


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#1060
Elhanan

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Unfortunately, the stats do not always reveal good citizens, as a group of naysayers and haters can backslap one another to gain the recognition amongst themselves. Wish there were more like Mousestalker and All That Jazz, but apparently that may not be the case.
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#1061
MegaIllusiveMan

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That's the insanity though. A lot of the subforums they closed and merged were the places that needed the least maintenance. Have you ever seen a moderator in the RPG threads? The fanfic threads? I have been checking the ME3 modding section almost daily since these boards came online and I've never seen a moderator nor the need for one.

Hell, one could even argue that they may have made their lives more difficult by lumping all this stuff together.

 

Yeah. Merging the Non-Spoiler and Spoiler Forums? Bioware's putting too much trust in its "Strong community"

 

Hell, most people don't even consider a certain event as a Spoiler, but other do. So, if I were a new player, I would beat the game first then come here to post and see what is spoiler and what's not.



#1062
DragonRacer

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It does have a bit of a "purging" feel to it all, doesn't it? A bit like the last time this happened.

 

Reminds me of the big announcement Jessica made over a year ago, when she was still here, that all off-topic groups were to be deleted. There was an outcry and the group I was a part of preemptively moved everyone off-site to a new, self-contained and self-run forum. In the long run, it has worked out well for us as we can moderate ourselves now and there's a lot more leniency for wackiness. Ironically enough, our old group still exists here, though long-since abandoned... the purge never came.

 

Or it did, in a manner, since we all buggered off. A few of us, such as myself, still frequent here for DA and ME discussions and news, but the vast majority was so unhappy with the decision that they are gone for good.

 

And now it is happening again. Only this time, they actually did shut down the thing they said they would - pretty much instantly. I am glad to see y'all have organized an off-site escape so quickly. I imagine since now the purge seems very real, groups will likely be the next to go away. Not that I have any advanced information, but it's just the logical way I see things going from here on out.



#1063
LPPrince

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I can't go on enough about the Moderators and their uselessness. One time, I even have a mod directly tell another poster that I, by name, was the one who had reported him. How is that even ethical? 

 

Bring that up with Conal right now. Don't hesitate, don't wait. These kinds of things are not acceptable and things can't get better if everyone sits on their butts and just accepts whatever goes around here.



#1064
AllThatJazz

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Yeah. Merging the Non-Spoiler and Spoiler Forums? Bioware's putting too much trust in its "Strong community"
 
Hell, most people don't even consider a certain event as a Spoiler, but other do. So, if I were a new player, I would beat the game first then come here to post and see what is spoiler and what's not.


Have to admit, this doesn't sound great. I had both DA2 and ME3 spoiled for me by people being too free with spoilers, and that was back when moderation was more, er, active than it is now. Can't see how these changes are going to make that less likely.

Thanks Elhanan, that's a kind thing to say :) I do actually think that most people here are pretty cool, if occasionally grumpy, and that includes those who aren't here because they're Bioware fans (or anymore). We sure don't help ourselves here at times, but dismantling a community that I've been a part of (lurking) since 2002, just seems unnecessary. I'm very sad about this, honestly.

#1065
LPPrince

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What would that accomplish half a year later? :)

 

It should have them look at how moderation works here internally and have them realize that changes need to be made.


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#1066
DaemionMoadrin

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It should have them look at how moderation works here internally and have them realize that changes need to be made.

 

Yes, that would go over well.

 

"Hello Conal, sorry to bother you but BioMod02 never even read my message back in mid January when I asked why I got suspended for a week."

Or

"It says here BioMod01 left the conversation, I never got an answer."

 

It's not even the tip of the iceberg, there are far more serious problems with moderation around here.



#1067
sH0tgUn jUliA

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It's not just off topic. The modding sections, the fanfic sections, it's like they shut down all the most peaceful places on these boards, those that actually needed the least maintenance to begin with. All those sections that had the most active and loyal community members posting within

 

 

 

By the way and generally regarding the whole "toxicity" idea, I think even the Andromeda forums are not particularly toxic these days. Sure, there are a lot of arguments and pointless threads but this is the next big game and many different people are coming in there, lot's of new people and they bring in their ideas and styles. Of course you get more arguments than you do between people who know each other and know how to talk to each other. Still, I think it's only fair to expect vivid discussions and even arguments on a public forum. This is no reason to grow a disdain for your community or to leave them in the rain.

 

If there is threats and name calling, of course, that is bad and you should invest in the moderating that is required to make it plain that such behavior is not tolerated. However, I think even during the worst times at BSN, it was no worse than what you can find in half the youtube comment sections or on half the other boards out there where people are passionate about something.

 

I think one of the biggest mistakes during BSN's "crisis times" like the ME3 ending backlash was that there was no honest discussion between the fans and the devs. This used to be the case back in the times of ME1 and 2 and DA:O. A bit of insight, a bit of dialogue and a bit of honesty can go a long way both ways. And if you find unacceptable behavior you clamp down on that and on that only.

 

I think the comments that have been made by LPPrince, DaemionMoadrin, Jeremiah12LGeek and many others about proper moderation and the key issue here. I remember times (even before BSN on the old legacy boards) when the forums did have a mix of community manager and volunteer moderating. That worked really well and we had a great forum environment back in the day. And even when people were not very happy with e.g. the Pinnacle Station DLC, things did not escalate. That was a strong community.

 

This ^^^

 

The Afterlife Section was the role play section of the forum and it was very active, and granted only used by a few users, but there was a lot of work in there. Multiple posts daily in four threads. Now these same threads are mixed up among all the modding threads. The modders' threads get  bounced around by ours, and ours get bounced around by theirs. It's very difficult for all of us in the "Mass Effect Franchise" Section under Fan Creations.

 

This merger was a horrible decision.

 

And toxicity? Seriously, that's a joke. It's a remnant from March 2012 - 2013. I even used to drop in on the IT thread and it was a quiet thread that ran on and on with a little discussion of IT with people minding their own business and not going out into the other parts  of the forum and forcing their beliefs onto others.

 

But I get it. Companies have forums not because they want to, but because they have to. They really don't want us here. An inactive forum is what they really want. It's not about us. It's never been about us. It's about the shareholders. If EA can save $5 a day by consolidating sections of the forum and eliminating others they'll do it. After all that matters in the bottom line.


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#1068
Avejajed

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Bring that up with Conal right now. Don't hesitate, don't wait. These kinds of things are not acceptable and things can't get better if everyone sits on their butts and just accepts whatever goes around here.

 

I already sent like a six page message. I'm already deemed a "troublemaker". I probably have a mod assigned to me at this point.


  • DaemionMoadrin et AnUnculturedLittlePotato aiment ceci

#1069
Monica21

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Yes, that would go over well.

 

"Hello Conal, sorry to bother you but BioMod02 never even read my message back in mid January when I asked why I got suspended for a week."

Or

"It says here BioMod01 left the conversation, I never got an answer."

 

It's not even the tip of the iceberg, there are far more serious problems with moderation around here.

 

Well, in all seriousness, these are legitimate problems that need to be addressed. I got a warning that I don't think I deserved and PM'd the moderator asking for an explanation based on my understanding of the ToS. The moderator read it but never responded. What am I supposed to think about that? The mod doesn't care or doesn't have a good answer? In either case, it makes me suspicious of their handling of legitimate issues.


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#1070
Liamv2

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I already sent like a six page message. I'm already deemed a "troublemaker". I probably have a mod assigned to me at this point.

 

Ha ha ha you think they can afford to do then when they can't even afford to have a mod look at off topic once per day?


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#1071
LPPrince

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Yes, that would go over well.

 

"Hello Conal, sorry to bother you but BioMod02 never even read my message back in mid January when I asked why I got suspended for a week."

Or

"It says here BioMod01 left the conversation, I never got an answer."

 

It's not even the tip of the iceberg, there are far more serious problems with moderation around here.

 

Doesn't mean it shouldn't be shared.

 

Christ, I'm half tempted to become the community-elected community manager here and have everybody send their complaints and issues to my inbox so I can be the one to pass them along to Bioware employees.

 

If y'all won't, I will. I'm tired of these things, and things won't change if effort isn't made to change them.


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#1072
Liamv2

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Doesn't mean it shouldn't be shared.

 

Christ, I'm half tempted to become the community-elected community manager here and have everybody send their complaints and issues to my inbox so I can be the one to pass them along to Bioware employees.

 

If y'all won't, I will. I'm tired of these things, and things won't change if effort isn't made to change them.

 

I still hold that you would make a great mod.


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#1073
LPPrince

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I already sent like a six page message. I'm already deemed a "troublemaker". I probably have a mod assigned to me at this point.

 

No worries. Years ago one of our community moderators quit her position. She was asked by the head moderator to suggest anyone to replace her. She thought I'd be a good pick.

 

She was told upon suggesting me that I was on a list of people who would never be made mods(probably based on suspensions or whatever else). So there went that.



#1074
Monica21

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Ha ha ha you think they can afford to do then when they can't even afford to have a mod look at off topic once per day?

 

I'm thinking that their moderators only look at reports and it's mostly up to the community to police itself anyway. When they're logged in as themselves they may notice trouble spots and then keep an eye on things, but inactive moderators are the worst thing a community can have.

 

But I do want to thank whoever moved the character threads to the Party Members subforum. Except, that only happened after I reported it and requested it, despite the numerous requests in this thread and a thread in the forum itself. Which I think partially proves my point.



#1075
LPPrince

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I still hold that you would make a great mod.

 

Thank you. I would if I held the position(by that I mean community mod, not Bioware-employed mod, though I could SERIOUSLY use any money whatsoever right now).

 

But it is what it is. I'm "one of us", with no capabilities beyond voicing my concerns.