*This is addressed to Bioware in general, not one specific person:*
We are continuing to look at other changes to the forums (such as changes to groups) and ways we can improve the community as a whole, but nothing has been set as of yet. We want to see how these initial changes go first, and will decide what to do next from there.
You've already seen the initial changes! It was a colossal failure. The initial changes have consisted of almost 100% of posters being at best, confused, and at worst, leaving the forums. A lot of people with thousands of posts - longtime members of the community - have given up on your website and what it can offer. Those are the initial changes, and I don't think you need any more time to see how this goes. It already went, and so did many fans. I fail to see how making people leave creates a better community in the long or short term.
Of course, it would have gone over a lot better had you simply given people warning. That would be the courteous thing to do. What would have been even better is if you had consulted us, perhaps created this thread a week ago so we could give you our feedback about your proposed changes to see if this is really something that would be helpful. I am simply vexed that you would not warn or consult people before such a drastic decision, all supposedly for us!
If you want to decide what will be best for the community, don't you think discussing that with us would make sense? The way you're doing it, combined with giving us no warning, basically translates to:
"We're doing something immediately harmful, but it's for your own good you know. We know what's good for you." 
I'd also like to say that the timing is atrocious. It could only have been worse after the next DA:I DLC. When that's out and people are done discussing it (which won't take very long), you are going to have a very empty forum... Very empty indeed. It's clear that Bioware does not understand the value of an off-topic section as other forums do. They are there to keep people here until your next product releases and to create a community bond. With DA:I content coming to a close, and knowing next to nothing about ME:A, how many people do you think will stay? This place will crumble without the community. I'm glad you renamed the site, because it is less "social" here every day. The off-topic section may rarely relate to your games, but it's populated by people were brought together by your games. They share interests, and you shattered that community into, well, a few thousand pieces.
Finally, would you care to elaborate on exactly why you think this will lead to a better community? You claim to think it will, but we have submitted our reasons why it hasn't and won't, while you give no counter-argument. This is very frustrating. It seems the least you could do. No more making changes "for us" without consulting us or explaining why it's supposed to help. We deserve better, and if you truly cared about the community, you would know that.
So, with all that in mind, I implore you to see reason. You claim to want the best for the community, and the community has spoken - loudly and clearly. Please reconsider this decision, and don't let pride stop you from admitting your mistake and doing what's right. Don't dig your heels in and make the situation worse for everyone. I've seen it happen way too many times. It never does anyone any good.
- Sincerely, someone who never even visited the off-topic forum, but can't stand stupid decisions.