3173 réponses à ce sujet

[LPPrince]

People criticize Bioware fairly, Bioware's up for it.

 

People criticize Bioware unfairly, Bioware bails.

 

No visible oversight leads to more negativity festering instead of anything proper being done about it or keeping people from doing it in the future.

 

Good people get surrounded by it and are then dragged into it.

 

Bioware continues to stay away and then in an effort to "fix" things, decisions like these are made.

 

Good people get hurt by the decisions and negativity remains from those who aim to cause it.

[Umaya]

Not because of one alone, but because of many posters like this. Disrespectful, unruly, do not abide by the ToS, flamers, trolls, etc. I would not wish to have to moderate this, let alone pay for it.

 

Haha i'll give it to you, i was playing around.

 

Yet i was always respectful to those who's respect is due, i had some interesting and healthy discussions with Schumacher though he did warn me twice(we all know why) he seemed stressed a lot that time, still it was nice to actually have him araound, and so is Gaider i have nothing but admiration to him, he was always active here on the bsn and by far the nicest guy in BW , where's Weeke i can't seem to find him here...huh..And Rodych a fine chap.

 

You see i wasn't Disrespectful, unruly or a troll, and it's definitely not my fault what the current state of the bsn has become.

 

You on the other hand....you know what .

[LPPrince]

Oh, and as far as employees not having to disclose what they do goes, sure. I guess.

 

But a community manager absolutely should. Because its a community manager's job to manage the community, take their questions, issues, and requests. Its their job to be linked to the community in a visible reachable way and do what they can to help the community in a positive manner.

 

A community manager that doesn't reveal their position to the community they manage is not doing their job to the best of their ability.

[Fidite Nemini]

So according to BJ, Allan was once a temp community manager.

 

http://vroomvroom.fr...9&scrollTo=3611

 

I interacted with Allan a ton back then and not once did I know that he was at the time temporarily a community manager.

 

Is that not acknowledged as a problem? That we don't even know who's in charge at times?

 

We're just expected to fumble around here with issues until a community management team shows up on occasion with an announcement that we either like or dislike, no other interactions on a regular basis?

 

I'm...what?

 

Same thing I said in here already, then said over there and now here again:

 

The key is communication.

 

 

We need to talk. We need BioWare and the community to engage in an exchange. What they want, what we want and ultimately about as much stuff as they can tell without breaking NDAs.

People are sceptical because they aren't used to devs talking to them. And what they are used to is marketing. No one trusts marketing and that is for mostly good reasons.

 

So even now when someone interacts with the community, they get odd looks and/or people assume they are not telling it how it is. That leads to misinterpretation and wild speculation and that in turn is perfect fodder for unpleasant things.

 

We need BioWare to come back and come back in force. Talk to us, show us with action and quantifyable results that what you say is what you do. Say how it is, say how you want it to be. Say, tell, scream!

 

We want to talk. We love to talk. We want to help.

 

And if there's haters coming out the woodwork to spread malcontent, HACK 'EM DOWN!

 

Even if there's nothing you can talk about, interaction comes in many forms. But someone's gotta do all that stuff. It has to get organized and supervised. You need a dedicated team. And you don't even have to pay all of them if that's an issue, there's plenty, PLENTY people here who would jump at the chance to help. Not all of them may be fit for the job, yes, there's always the community to help you out. But trust issues can go both ways. Trust in us. We're no homocidal jerkasses looking for a chance to jump at your throats.

 

 

I love you guys. Love me back ...

[LPPrince]

Yeah, I'd certainly love for them to talk to us. How do you expect US to change or better our behavior here if no one tells us how they feel?

 

The impression I'm getting is that Bioware goes to these other places and basically says, "Nah, we don't go to the forums anymore, screw those guys"

 

Its like, why? What did I do? What did some other person do? Why us? Why this? Why now? Why?

[Cyonan]

I'll throw up something I posted on the VSN as well about a lack of BioWare posters as well:

 

I can get being hesitant to post. In all honesty if I were a BioWare employee, I probably would be too as much as I'd love to interact with the community.

 

I mean, even for me I'm amazed at how far some of my Mass Effect 3 MP information has spread and seeing it show up on other forums and blogs around the net. If I recall right, my leaking of the Retaliation files went decently big as well. I can only imagine what happens when you actually have the BioWare tag below your name. Everything you say basically gets treated as an official seal of approval, and gets picked apart in every way imaginable(and a few you probably didn't imagine).

 

As for the harassment, people can say it's part of the job but to my knowledge Brojo posting on the BSN was never actually a requirement of his job. It's more something that was optional and he did because I would imagine he liked talking with the fans. He was always awesome on the ME3 MP boards, and I would like to think we weren't a bad bunch of insane asylum inmates =P

 

You can hire actual community managers to do this sort of thing, but then people complain that they're not talking to the actual developers and artists behind the games. Having better overall moderation does of course help tone down the level of harassment that BioWare posters get, and I think that having more of them around would essentially spread it out. As it stands right now, it's so rare to see one that you basically just get jumped the moment you post something.

 

If you do have all that negativity it's draining on you. I've watched a CM have a meltdown on the World of Warcraft forums because of that.

 

That all said, I think if one were to want to improve things on the BSN itself then you would need to send a few people into the trenches with some moderator support. If BioWare truly thinks that place is too toxic, it's not going to get cleaned up by ignoring it and shutting down boards. To Brojo's credit he has made some posts in the Andromeda forums, mostly the toggle thread making some clarifications about just how much work is actually involved in such a feature.

 

Unfortunately, that also means somebody is going to have to withstand some of that toxicity for a time. It's not just going to go away naturally, especially not on the internet.

[LPPrince]

 

I'll throw up something I posted on the VSN as well about a lack of BioWare posters as well:

 

I can get being hesitant to post. In all honesty if I were a BioWare employee, I probably would be too as much as I'd love to interact with the community.

 

I mean, even for me I'm amazed at how far some of my Mass Effect 3 MP information has spread and seeing it show up on other forums and blogs around the net. If I recall right, my leaking of the Retaliation files went decently big as well. I can only imagine what happens when you actually have the BioWare tag below your name. Everything you say basically gets treated as an official seal of approval, and gets picked apart in every way imaginable(and a few you probably didn't imagine).

 

As for the harassment, people can say it's part of the job but to my knowledge Brojo posting on the BSN was never actually a requirement of his job. It's more something that was optional and he did because I would imagine he liked talking with the fans. He was always awesome on the ME3 MP boards, and I would like to think we weren't a bad bunch of insane asylum inmates =P

 

You can hire actual community managers to do this sort of thing, but then people complain that they're not talking to the actual developers and artists behind the games. Having better overall moderation does of course help tone down the level of harassment that BioWare posters get, and I think that having more of them around would essentially spread it out. As it stands right now, it's so rare to see one that you basically just get jumped the moment you post something.

 

If you do have all that negativity it's draining on you. I've watched a CM have a meltdown on the World of Warcraft forums because of that.

 

That all said, I think if one were to want to improve things on the BSN itself then you would need to send a few people into the trenches with some moderator support. If BioWare truly thinks that place is too toxic, it's not going to get cleaned up by ignoring it and shutting down boards. To Brojo's credit he has made some posts in the Andromeda forums, mostly the toggle thread making some clarifications about just how much work is actually involved in such a feature.

 

Unfortunately, that also means somebody is going to have to withstand some of that toxicity for a time. It's not just going to go away naturally, especially not on the internet.

 

 

A community manager can send a message or otherwise contact a developer and say, "Hey, there's this discussion on the forums that you seem fit to pitch in about, if you want to" and then have said developer check it out.

 

But instead if you forward a conversation to a dev from a thread and say, "Hey, I was wondering how you felt about this because this seems like the kind of thing you'd add to" all you get back is, "Please don't send me these types of messages".

 

Fair enough of a response to a forum poster, I get it. But that role should be one of a community manager.

[Cyonan]

A community manager can send a message or otherwise contact a developer and say, "Hey, there's this discussion on the forums that you seem fit to pitch in about, if you want to" and then have said developer check it out.

 

But instead if you forward a conversation to a dev from a thread and say, "Hey, I was wondering how you felt about this because this seems like the kind of thing you'd add to" all you get back is, "Please don't send me these types of messages".

 

That works with a CM, though from personal experience I do almost always see complaints of "We don't get to talk with the actual people behind the game much" when a community management team is in place.

 

but the flip side is that developers aren't actually required to post on the forums and no matter what efforts are made there will always be some ****** to deal with, which they may not want to do in their spare time.

 

Overall I think having CMs is a good thing, it's more just a side thing I was noting.

[DragonRacer]

You need a dedicated team. And you don't even have to pay all of them if that's an issue, there's plenty, PLENTY people here who would jump at the chance to help. 

 

Aye. They'd have my sword in a heartbeat. They need only ask. 

[LPPrince]

That works with a CM, though from personal experience I do almost always see complaints of "We don't get to talk with the actual people behind the game much" when a community management team is in place.

 

but the flip side is that developers aren't actually required to post on the forums and no matter what efforts are made there will always be some ****** to deal with, which they may not want to do in their spare time.

 

Overall I think having CMs is a good thing, it's more just a side thing I was noting.

 

The last thing I want are devs to be required to post here. That'll just make whatever they say have the sour note of, "only because they have to".

 

But damn, man. They REALLY don't want to be here unless they're hiding behind a different handle, lurking, or appearing as offline and that sucks.

[Avejajed]

Ugh I don't want to go to Reddit. I don't understand how it works there. So much to sift through.

[LPPrince]

I mean damn, one of the greatest attractions/appealing factors of the Bioware forums back in the day was that this was a place we could reach the devs easily and talk to them about stuff like they were just like us.

 

With that CLEARLY no longer being the case, I don't see why the whole place isn't shut down. It'd just save them the trouble and save us the heartbreak of hoping things will finally come around.

 

Just give us more than a 12 minute warning this time. 

[DragonRacer]

Ugh I don't want to go to Reddit. I don't understand how it works there. So much to sift through.

 

I really just cannot stand Reddit's format. I find it hard to follow conversations. I would much rather read a thread as it happened start to finish, not see a mess of upvoted and downvoted posts.

 

It literally makes no sense to my brain. It's why I basically never use Reddit for anything ever.

[LPPrince]

Reddit's format is not friendly.

[Fidite Nemini]

Brainfart:

 

Any non-Community Team member belonging to BioWare, say a writer, a dev, a producer or whomhaveyounot can access the forum via one or more shared accounts.

 

It's not Bryan Johnson, or Mike Laidlaw, or David Gaider you're talking to, it's an anonymous account that used by anonymous BioWare folks to interact.

[LPPrince]

Brainfart:

 

Any non-Community Team member belonging to BioWare, say a writer, a dev, a producer or whomhaveyounot can access the forum via one or more shared accounts.

 

It's not Bryan Johnson, or Mike Laidlaw, or David Gaider you're talking to, it's an anonymous account that used by anonymous BioWare folks to interact.

 

Eww. No. Thats exactly the problem with the biomod accounts being shared.

 

The very last thing we need are Biodev accounts.

[LPPrince]

Oh and as it so happens, Conal Pierse isn't just the messenger;apparently he is the Community Manager in charge of this place. So if you've got something to say, he's the one to say it to.

 

And by "something to say", respectful things please.

[Fawx9]

You guys realize this is a containment thread right?

 

They did the same thing with the PC Concerns thread in the DA boards. Reply a few times, then vanish, leaving posters to go in circles until they feel like locking it down wont cause problems.

 

Only real options at his point: Bring this to other venus(Andromeda/DA:I boards/twitter dev accounts) or bugger off.

 

I'll eat my hat if something positive actually happens on this issue.

[Elhanan]

Except it is ultimately Bioware's responsibility to manage the site properly. If there are issues with features, Bioware has to fix them. If there are problem posters, Bioware has to deal with them. If there is ill sentiment from the community, Bioware is obligated to address the issue and rectify the situation as best they can. Calling the place toxic and running away from the problem is cowardly and solves nothing.

And this may be Bioware managing the problem. It may not be one with which we agree, but it may fix it for them.

[LPPrince]

You guys realize this is a containment thread right?

 

They did the same thing with the PC Concerns thread in the DA boards. Reply a few times, then vanish, leaving posters to go in circles until they feel like locking it down wont cause problems.

 

Only real options at his point: Bring this to other venus(Andromeda/DA:I boards/twitter dev accounts) or bugger off.

 

I'll eat my hat if something positive actually happens on this issue.

 

Bringing this to other sections just makes what they did acceptable. Screw that, be better.

[Fidite Nemini]

Eww. No. Thats exactly the problem with the biomod accounts being shared.

 

The very last thing we need are Biodev accounts.

 

Would serve as an opportunity for devs to interact with us without having a target painted on.

And it may just be a temporary solution until the BioWare people feel welcomed enough to come out of their own.

 

Like I said, brainfart. Can do, doesn't have to. I'm just doing what little I can atm to try and spark anything that might light this up again.

[LPPrince]

And this may be Bioware managing the problem. It may not be one with which we agree, but it may fix it for them.

 

Screw that. How about all the innocent people caught in the crossfire then? Apparently I have a good reputation here, so why did I have to lose my place to talk to Bioware fans about other subjects? How about the LOADS of other people with good reputations, that have done no wrong?

[LPPrince]

Would serve as an opportunity for devs to interact with us without having a target painted on.

And it may just be a temporary solution until the BioWare people feel welcomed enough to come out of their own.

 

Like I said, brainfart. Can do, doesn't have to. I'm just doing what little I can atm to try and spark anything that might light this up again.

 

It won't work. Just saying that now. They'll be attacked by all the people in the ME and DA sections that are salivating for the opportunity, calling them cowards or whatever it is.

[Elhanan]

Ugh I don't want to go to Reddit. I don't understand how it works there. So much to sift through.

The little I have seen of Reddit reminds me a tad of the very first Bioware boards I saw back in '98 or so.

[Ridwan]

This sucks. Here's my gamer id stuff if anyone wanna keep in touch.

 

steam: Emrah (I'm the guy with the mustache)

gog galaxy: m25105

battlenet: Ridwan#2465