3173 réponses à ce sujet

[Yaroub]

Heads up folks, Conal isn't gonna read any of this for a while because he's involved at PAX. Apparently this news would be obvious to us if we were on Twitter, but we on the forum didn't get an update.

 

So I don't want to say we have to be patient, but...

 

Someone else say it.

 

Bioware panel was addressed in BW blog by Sean Trayner , but didn't mention the names of bw team members who'll be in Seattle , where on Twitter does it say that Conal's gonna be there?

 

If it's this way , then we'll see if he'll respond after 31 August.

[LPPrince]

It's kinda sad that in this day and age there are still places with no Internet connection.

 

Whats the implication, that he should handle this while attending a convention? If so, no way. While I DO want this handled as soon as possible and in a way that makes us all happy, I doubt that'll happen if he's got to focus on more than one thing at once.

 

Which lends itself back to my idea of community managing responsibilities being split between different people for different locations so each location has someone representing it and doing what they can for it.

[OdanUrr]

Whats the implication, that he should handle this while attending a convention? If so, no way. While I DO want this handled as soon as possible and in a way that makes us all happy, I doubt that'll happen if he's got to focus on more than one thing at once.

 

Which lends itself back to my idea of community managing responsibilities being split between different people for different locations so each location has someone representing it and doing what they can for it.

 

Nope, but if he is the CM, least he could do is give us a heads up. Even better, they could've waited to unleash this mess after PAX. I wouldn't want people to be mad at me (BioWare) when I'm organizing such an event.

[Carcharoth42]

Which lends itself back to my idea of community managing responsibilities being split between different people for different locations so each location has someone representing it and doing what they can for it.

Ideally, the people moderating are from those communities, as they would have a vested interest in maintaining them, are more approachable and understand the inner workings better than anyone else.

[bondari reloads.]

Bioware: How to Make Friends and Influence People.

Well, if there ever was a slogan that warranted the wackiest conspiracy theory ever, this is it.
All I'm saying is, the boundaries are very permeable and not at all OT, so it should stay.

[TobiTobsen]

Heads up folks, Conal isn't gonna read any of this for a while because he's involved at PAX. Apparently this news would be obvious to us if we were on Twitter, but we on the forum didn't get an update.

 

So I don't want to say we have to be patient, but...

 

Someone else say it.

 

 

This is getting better and better.

 

Actually it's quite sneaky of them to do it like this. Close everything down, do something else for a week and then (maybe) talk to everybody after the first people already gave up. Or just lock it.

[LPPrince]

Bioware panel was addressed in BW blog by Sean Trayner , but didn't mention the names of bw team members who'll be in Seattle , where on Twitter does it say that Conal's gonna be there?

 

If it's this way , then we'll see if he'll respond after 31 August.

 

I've been told by a Bioware dev that Conal is there.

[LPPrince]

Ideally, the people moderating are from those communities, as they would have a vested interest in maintaining them, are more approachable and understand the inner workings better than anyone else.

 

Well yes. I'd want the community managers of particular locations to be present there on a regular/somewhat regular basis. Thats assuming the community management would even be split by location rather than say, brand(Dragon Age, Mass Effect, New IP, etc etc)

[Kaydreamer]

I don't know about the managers, but I definitely think we need different mods patrolling areas specific to them (while occasionally strolling outside said sections). Areas like Story would have a few mods, whereas Combat would have one. That way they wouldn't be so overwhelmed by trying to manage so many sections.

 

Something like that, anyway. Don't quote me on specific numbers.

 

Sectional mods. That what those are called. I was one for a while on MLPF, and they have a really good system going, with a three-tiered system of Sectional Mods, Global Mods and Admins at the top.

 

We should have Sectional mods with limited powers to move and merge threads, delete comments and so forth. They should not be anonymous, and should be highly active posters in their respective sections; possibly recruited from the user base. There's a hell of a lot to be said about the benefits of a moderator who the user base know, converse with regularly and respect.

 

Above sectionals are the Global Mods. They mentor the sectionals, hand out warning points, deal with disciplinary action and so on... all the things they already do, but with the community-focused sectionals now supporting them 'on the ground', so to speak. Again, ditch the anonymity. The globals may be less community-focused, but it's still good for them to have a face which is recognisable (if a little less active) around the forums. People respond better to a person they recognise, who they've seen posting before, who they can relate to as human.

 

I am a high school teacher, and if there's one thing I hold as truth above anything else in my career, it is this; the best way to get difficult kids to respond to you and behave is to show them you're human. To listen to them and to treat them with respect. To be kind and use humour. A good moderation system works exactly the same way. A poor moderation system which hands down discipline from on high, behind the mask of anonymity, is completely ineffective and does more harm than good to a community.

[Avejajed]

Lol Poor Bryan. Can't catch a break.

[LPPrince]

Sectional mods. That what those are called. I was one for a while on MLPF, and they have a really good system going, with a three-tiered system of Sectional Mods, Global Mods and Admins at the top.

 

We should have Sectional mods with limited powers to move and merge threads, delete comments and so forth. They should not be anonymous, and should be highly active posters in their respective sections; possibly recruited from the user base. There's a hell of a lot to be said about the benefits of a moderator who the user base know, converse with regularly and respect.

 

Above sectionals are the Global Mods. They mentor the sectionals, hand out warning points, deal with disciplinary action and so on... all the things they already do, but with the community-focused sectionals now supporting them 'on the ground', so to speak. Again, ditch the anonymity. The globals may be less community-focused, but it's still good for them to have a face which is recognisable (if a little less active) around the forums. People respond better to a person they recognise, who they've seen posting before, who they can relate to as human.

 

I am a high school teacher, and if there's one thing I hold as truth above anything else in my career, it is this; the best way to get difficult kids to respond to you and behave is to show them you're human. To listen to them and to treat them with respect. To be kind and use humour. A good moderation system works exactly the same way. A poor moderation system which hands down discipline from on high, behind the mask of anonymity, is completely ineffective and does more harm than good to a community.

 

Send this to Conal via PM. Your idea I mean. Can't hurt. Hey, ideas are merely ideas until they're put into practice.

[Yaroub]

26 minutes ago.

 

@ConalPierse: is there a McDonald's in Seattle that serves beer? Because that's the America i want to visit.

[TobiTobsen]

26 minutes ago.

 

@ConalPierse: is there a McDonald's in Seattle that serves beer? Because that's the America i want to visit.

 

The Off Topic Forum can't be worse than a McDonald's that serves beer...

[TheRealJayDee]

BSN=Jon Snow because we know nothing

 

Yeah, I can see it...  

 

Spoiler

Spoiler

Spoilers though

Spoiler

[LPPrince]

Yeah, I can see it...  

 

Spoiler

Spoiler

Spoilers though

Spoiler

 

That didn't even cross my mind. ROFL

[Yaroub]

The Off Topic Forum can't be worse than a McDonald's that serves beer...

 

[TobiTobsen]

Yeah, I can see it...  

 

Spoiler

Spoiler

Spoilers though

Spoiler

 

Spoiler

[Fidite Nemini]

GRRM new CM for BioWare?

 

Great ... means he's still not writing Winds of Winter. Screw BSN, I want my ASoIaF.

[von uber]

The problem with OT is that it allows people to discuss things which are not EA related, including other company's products. This must be anathema to annoy marketing manager as it means the customers are not sufficiently focused on the brand. Even worse, members may discuss other, better products.

In makes perfect sense when looked at from that narrow viewpoint.

 

From a more rational and sane viewpoint it is, of course, complete bollocks.

[N7_5P3CTR3]

Sectional mods. That what those are called. I was one for a while on MLPF, and they have a really good system going, with a three-tiered system of Sectional Mods, Global Mods and Admins at the top.

 

We should have Sectional mods with limited powers to move and merge threads, delete comments and so forth. They should not be anonymous, and should be highly active posters in their respective sections; possibly recruited from the user base. There's a hell of a lot to be said about the benefits of a moderator who the user base know, converse with regularly and respect.

 

Above sectionals are the Global Mods. They mentor the sectionals, hand out warning points, deal with disciplinary action and so on... all the things they already do, but with the community-focused sectionals now supporting them 'on the ground', so to speak. Again, ditch the anonymity. The globals may be less community-focused, but it's still good for them to have a face which is recognisable (if a little less active) around the forums. People respond better to a person they recognise, who they've seen posting before, who they can relate to as human.

 

I am a high school teacher, and if there's one thing I hold as truth above anything else in my career, it is this; the best way to get difficult kids to respond to you and behave is to show them you're human. To listen to them and to treat them with respect. To be kind and use humour. A good moderation system works exactly the same way. A poor moderation system which hands down discipline from on high, behind the mask of anonymity, is completely ineffective and does more harm than good to a community.

Thank you for taking the time to add this, and I support it.

Should the Mods be chosen or voted in?( General ? anyone welcome to reply)

 

Edited to add: I hoping that if we have some sort of actionable plan by the time he gets back, CP will be more likely to reconsider.

[LPPrince]

Thank you for taking the time to add this, and I support it.

Should the Mods be chosen or voted in?( General ? anyone welcome to reply)

 

Regardless of how community management operates(brand wise, site wise, etc etc) moderators should be chosen on a case by case basis.

 

How long has a candidate spent time online?

 

How often are they online?

 

What is their general attitude?

 

Are they liked or disliked by the community?

 

Have they been known to be trustworthy?

 

Are they lenient or strict?

 

Have they shown a bias in the past?

 

etc etc etc

 

Many questions to ask, and its dependent on each individual person.

[Bryan Johnson]

The fact that the other place has more dev posts than this thread is disheartening. And I'm not saying that expecting BJ to be here because that doesn't change anything, but rather Conal and those in charge.

 

Actually thats kind of sad. And proves our point quite well.

Something something damned if I do

[OdanUrr]

Regardless of how community management operates(brand wise, site wise, etc etc) moderators should be chosen on a case by case basis.

 

How long has a candidate spent time online?

 

How often are they online?

 

What is their general attitude?

 

Are they liked or disliked by the community?

 

Have they been known to be trustworthy?

 

Are they lenient or strict?

 

Have they shown a bias in the past?

 

etc etc etc

 

Many questions to ask, and its dependent on each individual person.

 

Don't forget to ask them if they want to. If they don't, all those other questions are moot.

[OdanUrr]

Something something damned if I do

 

Lol. Damned indeed.

[N7_5P3CTR3]

Regardless of how community management operates(brand wise, site wise, etc etc) moderators should be chosen on a case by case basis.

 

How long has a candidate spent time online?

 

How often are they online?

 

What is their general attitude?

 

Are they liked or disliked by the community?

 

Have they been known to be trustworthy?

 

Are they lenient or strict?

 

Have they shown a bias in the past?

 

etc etc etc

 

Many questions to ask, and its dependent on each individual person.

Yes, but do we want to put all the pressure of making that call on CP, or do we want to discuss option to help shorten the list at least?

I'm just trying to help.