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Origin download client + DA:O = incompatible?!?


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#1
Ace Palarum

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Have to get this off my chest. Something is seriously wrong when the Origin download client doesn't work worth a damn with the game it is named for.

 

In the last week or so I have been loading up on the Dragon Age: Origins DLC I hadn't bought before. It is bad enough that when I pulled down "other campaigns" like Witch Hunt and the Darkspawn Chronicles, Origin tells me it has downloaded and installed; then I open DA:O and find that it is now downloading and installing them. That's idiotic, but mildly tolerable. Just swear a blue streak and get on with it.

 

But now, I am trying to get Awakening installed, and while Origin insists it is ready to go, DA:O sees absolutely no sign of it. The only solution the support people could offer is "uninstall Origins, do a clean reboot of the computer, then reinstall". Never mind the fact that downloading and reinstalling DA:O plus ALL of its DLC takes most of a day. And I have no guarantee (or faith, at this point) that it will actually fix the problem.

 

This is moronic. I know that Awakening was originally available on a retail CD. Just provide me a download link to the original install files and cut the current Origin client out of the process! This is a simple and straightforward solution that doesn't require screwing up the whole weekend for the customer (you know, the guy who just threw over $100 at you over the last couple of days?) But I guess BioWare/EA just fall into the standard "We have your money already, so go @#$% yourself" corporate model of the 21st century.

 

EDIT: And now, having completed the obligatory re-install, I find two of the pieces of DLC that I paid for are absent. And although Origin shows them with "Buy Now" buttons, those just bring up a blank popup, so technically, I can't buy them anyway. And the first suggestion of the support folks? REINSTALL.

 

BioWare/EA folks, I don't know if you bother with these forums, but you need to get your act together. I have never had this many problems with any games I've had, including a couple very detailed and involved games that came from independent one-man shops. If one programmer can avoid this kind of crap, why can't you?



#2
Jeffonl1

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If you're stuck with problem of a never-ending download start the DAO configurator (DAOriginsConfig), go to 'Repair' and select 'Clear Download Cache'.

 

The Origins digital copy will only show the DLCs that are connected by game codes to your copy of DAO.  If the DLC were purchased separately (as for most of us with retail version) you will have to download and install the DLC from registered game content of your account on the 'old' BSN' [accessible through a link near the bottom of this page:

http://social.bioware.com/]

  If the DLC were purchased separately (as for most of us with retail version) they will never appear as part of your registered copy in the Origins client (will always appear as "Buy Now"), but after installing the DLC, you will see them as installed under "Downloadable Content" inside DAO.



#3
Jeffonl1

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Actually, no. Origin does not always correctly show DLC that is associated with a digital copy of the game.... for many of us with the Ultimate Edition, not all of the DLC that are included in the package can be downloaded via Origin... and it's been broken for at least  6 months or so.
 
This is a what the Origin client shows for my copy of the Ultimate Edition:
 
tumblr_nvk8d9QuFF1uc9nfgo10_r1_1280.jpg
 
WH, GoA, LS, and DC all show up as requiring a purchase, despite being included in the UE. The errant DLC can be manually installed, and is playable (and my copy of the game has them all installed) but, as you can see, Origin does not "see" them.


But I said you're stuck with the 'Buy Now'... To be clear: I meant if you start the game DAO then look under the Download Content menu, you will see your installed content.

My comments only apply to the original DAO not DAU;

I have not downloaded anything in a while from the website (last time was January).

As for the Game codes (which Origin reflects), DAU has always had this issue (day 0). I doubt they will fix it now. For me, the game code of the original base copy DAO is what's reflected on the Origin client.

As an aside the 'download' tab of the game menu is not accessible - you must download the installer from the website. Bioware ended this feature a very long time ago.

#4
Jeffonl1

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My comments only apply to the original DAO not DAU; I have not downloaded anything in a while from the website (last time was January)

Some test downloads from the website of a few DLC installers that I just performed worked fine.