Dear Bioware,
Please do not ban me for what I am about to say. I do not believe it goes against any rules, and my intention is truly to strengthen the community that has formed around your games. I mean no offense, and I claim no right to criticize the decisions made on the Bioware forums. I very much appreciate your work; if I didn't, I would not be on these forums. The complaining of the community in general is due to its deep appreciation of the games that bring it together. If we didn't care deeply about this community, we would remain silent. While some people have tried to be aggressive toward you, I would like to take a more peaceful approach to discussing the recent changes in the forums.
It seems that a lot of the unrest in the community is a result of the decision to lock the off-topic forum. You don't have to scour the forums to find resentment anymore; in this forum alone, I have seen posts from people who feel abandoned, angry, ignored, and forgotten. Their choice to so loudly voice their opinions is something of a mystery to me, as they could easily be banned for it, and such anger supports the belief that this community is not mature enough to have an off-topic forum.
I never really used the off-topic forums. I don't think I made a single post there. However, I know that much of the community was active there, and it was a good place for people to get to know each other. You are driving people away from your forums and onto other sites. I do understand the sentiment behind your reason:
We want to keep the conversations on our boards focused on BioWare and our games. Since other communities do exist for such off-topic discussions, we feel it's important to foster conversations within our community that can't be found outside these boards.
However, I feel that there will be unintended consequences. Without the off-topic forum, a lot of the people in the community have decided to go elsewhere, as you hoped. However, the resentment is obvious, and I fear that those who liked the off-topic forum may no longer participate in conversations about your games here anymore. Getting rid of the off-topic forum is not fostering the conversations for specific games; it is killing them. The conversations that "can't be found outside these boards" actually do exist outside these boards, and may exclusively exist outside these boards if the community feels too alienated from this site. You want conversations to be about your games, which is completely understandable. If the off-topic forum never existed, the ideal community that you describe may have been more successful. Having an off-topic forum for years and then locking it is different, though. You created a safe place for people to share their feelings about anything they wanted to talk about, and then took that sanctuary away. Such is your right. These forums are, after all, yours, and you are free to use them as you wish. We have no right to complain; you give and take away.
There would probably have been less backlash if the entire forum was deleted. It would be obvious that the community would have to regroup elsewhere. Deleting the off-topic forum has split the community, with some people staying here, some going to other forums, and some not posting on any forums out of anger. People are confused, and though it may sound melodramatic, people are scared. They may lose relationships that have been built over years of posting in the lobby. Fear leads to anger.
Many people think that you no longer read posts on your forums, but I wouldn't be writing this if I agreed with them. I know that you aren't some force of evil. You're just people. You may entirely disregard this; you may even take offense, and ban me. I sincerely hope that I don't offend you. I love your community, your writers, and your games, and as a game design student, I hope to one day work for you or a company like you. I just felt like I should reach out and send this message on the behalf of the community.
Sincerely,
Lizzy
P.S. - I have been a temporary moderator on a forum before. It was a far smaller forum, but I would be willing to moderate or help moderate the off-topic forum should it return. If there is anything else that I can do, even if it's just never talking about this again, I will gladly do it. I respect you, and I am offering my time.





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