@OP I agree with you but I think those days may be over for the Dragon Age Franchise. Some months ago, Patrick Weekes and his wife Karin Weekes did a podcast interview that leads me to think this.
In the interview, Karin Weekes said that she thinks Biowares job is "Fantasy Fulfillment". Everyone wants to be a hero so that's why the player starts out with a nominal level of awesomeness. She said that to her being able to be a jerk through the whole game and saying hurtful things like racist remarks, did not meet her definition of "Fantasy Fulfillment". Patrick Weekes jumped in and used Krem as an example. He said he was willing to accept that a lone 16 year old boy, out in the middle of nowhere, may not have heard anything about the transgender issue. He was willing to let him ask a few questions to learn more but he was not willing to allow him to say anything negative or hurtful to Krem. Because that did not meet his definition of "Fantasy Fulfillment".
Since Mike Laidlaw, among others, has made similar remarks, it sounds to me like Bioware or at least the Dragon Age Studio, may be moving to make games that appeal more to players who want to play as an awesome Mary-Sue type hero. Basically, the Ultimate Hero. Some people may like that idea and some may not. Of course, this is just my interpretation and I could be very wrong so I'll provide the links for anyone who wants to hear it.
I have never been able to successfully post links here so I will tell you where to find the link.
Part 1 can be found in the Twitter Thread on page 3061. It is in a post made by Hrungr #76518.
The interview starts at 40 min. In this part, Patrick Weekes and Karin Weekes talk about getting into the video game business and their time at Mass Effect. I found it interesting.
Part 2 can be found in the Twitter Thread on page 3069. Again, a post by Hrungr #76719. It begins at 29:45. This part talks about their time at Dragon Age.