62 réponses à ce sujet

[AlanC9]

I don't think that business model works for mockery. Even if the arguments you're mocking are more of the same, you've still got to personalize the response a bit.

[o Ventus]

 

I will not be purchasing your "services"

 

Here is a good article from Harvard Business Review which might provide you with an alternative perspective:

 

"Companies and the Customers Who Hate Them"

 

https://hbr.org/2007...s-who-hate-them

 

 

That article doesn't seem to actually relate all that much to what we've been discussing. Which part, specifically, is relevant to the topic?

 

 

Love it! You defend EA pricing for DAI dlc, and then you don't even follow their pricing guidelines that you love so much.

 

Define "love". Because to my knowledge, the most I did was claim to the effect of "the price isn't that bad, considering what is actually in the DLC".

[DragonFu]

GOTY version has come and I have been wondering: will players who own the game get any king of discount? I wanted the DLCs, but the all 3 dlcs cost the same as the GOTY and the GOTY also come with the items and the base game for those who don't own it. Am I the only one that think is a bit unfair? Or is this something normal in those big games (I tend to buy only small games, usually)?

Unfortunately no, EA or Bioware don't care about their cutomers loyalty, They just want your money again for a copy you already have

[Ariella]

Unfortunately no, EA or Bioware don't care about their cutomers loyalty, They just want your money again for a copy you already have

You can buy the DLC separate. You don't have to buy the GotY to get everything. And the GotY isn't being marketed to people who already own the game, it's being marketed to those who haven't bought it yet.

As hard as this may be, it isn't about you.

[London]

You can buy the DLC separate. You don't have to buy the GotY to get everything. And the GotY isn't being marketed to people who already own the game, it's being marketed to those who haven't bought it yet.As hard as this may be, it isn't about you.

As hard as this is to believe, you can alienate one part of your fan base by neglecting them while targeting another.

[Rex Lupus]

You can buy the DLC separate. You don't have to buy the GotY to get everything. And the GotY isn't being marketed to people who already own the game, it's being marketed to those who haven't bought it yet.

As hard as this may be, it isn't about you.

 

Yes, we can buy the DLCs separated, but it's cheaper to buy the GOTY, it's price is the same as all 3 DLCs together and comes with the extra items DLCs. That's all the point that we are complaining about.

[Ariella]

Yes, we can buy the DLCs separated, but it's cheaper to buy the GOTY, it's price is the same as all 3 DLCs together and comes with the extra items DLCs. That's all the point that we are complaining about.

Then you're getting a deal and have an extra copy of the base game to boot. But the truth is, if you're only buying the story DLC, it's actually less to buy the DLC separate than it is to buy the GotY.

DAI GotY Xbox 1 at Gamestop is 59.99
DAI GotY PS4 at Walmart is 59.96

JoH, Descent and Trespasser are each 15.00

So 45 bucks for the 3 major DLC or 60 bucks just to get the two spoils packs as well?

[Thandal N'Lyman]

Yes, we can buy the DLCs separated, but it's cheaper to buy the GOTY, it's price is the same as all 3 DLCs together and comes with the extra items DLCs. That's all the point that we are complaining about.

 

Yes, we get it.  You're complaining because someone ELSE  is able to buy something that you already paid more to obtain, and would have to pay even more to get all of it.  But by buying when you did, instead of when they do, you had the advantage of playing the game for the past [insert length of ownership here]. 

 

So no sympathy.  It's always cheaper to buy games a year-or-so after release.  If you didn't already know that, you do now.  Sometimes it's a little cheaper, sometime a lot.  In this case, it was (would have been) a lot.  That's all.   

[Ariella]

As hard as this is to believe, you can alienate one part of your fan base by neglecting them while targeting another.

Then why didn't I hear the same complaints when the DAO UE came out. The exact same concept, exact same kind of content.

It's your responsibility as a consumer to make choices. You decided to buy earlier. Your purchase in no way guaranteed you anything more than the base game, or the deluxe if you purchased it. The fact that GotY versions are now commonplace should have weighed into your thinking, as you should have known there would be separate DLC to purchase.

The only people they're "alienating" are those who for some reason think that just because somebody got a better deal than they did by waiting a year (a year in which said people had access to the game).

[London]

At this point we are running in circles since these are arguments already responded to.

[London]

Yes, we get it.  You're complaining because someone ELSE  is able to buy something that you already paid more to obtain, and would have to pay even more to get all of it.  But by buying when you did, instead of when they do, you had the advantage of playing the game for the past [insert length of ownership here]. 
 
So no sympathy.  It's always cheaper to buy games a year-or-so after release.  If you didn't already know that, you do now.  Sometimes it's a little cheaper, sometime a lot.  In this case, it was (would have been) a lot.  That's all.

This argument fails - those concerned also have waited to make the purchase. They just aren't offered any savings.

[Realmzmaster]

This argument fails - those concerned also have waited to make the purchase. They just aren't offered any savings.

 

No the argument does not fail because those concerned choose not to purchase the dlc or only some of the dlc. A choice was made for whatever reason quality, cost etc.

The same opportunity to purchase was available to those who bought the standard or deluxe editions at release.

 

Those who choose not to buy the game period at the time were gambling that a GOTY edition would exist, but that required that other gamers who bought the standard or deluxe edition not wait and purchase dlc at or close to release.

 

The newcomers simply see the product that is now being offered by Bioware/EA which is the GOTY.

[Ariella]

I have the final line of mst3k running in my head when I read this.

I'd be much more sympathetic if we were discussing life saving medication or gas gouging or financing your kid's college education. We, however, are not.

This is a luxury item. A hobby. Expensive, yes, but a hobby. As such, it's up to you to make choices about your hobby. Do you want the game now? Or will you wait for a price drop? Actually it's not that much different than the wait for the next gen consoles. Many people chose to wait and buy when more content was available rather than when they came out. How many of those who waited on xbox are going to pick up the Halo 5 xbox one bundle? Betting more than a few.

[London]

You already made that argument too.

[AlanC9]

Aren't all of the arguments in these threads repeats by now?

[Zatche]

Aren't all of the arguments in these threads repeats by now?

 

Well, I guess there's not much else to talk about really. Especially not in DA Land.

[Ariella]

Well, I guess there's not much else to talk about really. Especially not in DA Land.

Well, Back to the Future lied. The Chicago Cubs will not be in the World series.

Happy dance!

[London]

Out of 7 threads with updates today for this forum, 3 are about DLC. Even then it's probably a total of like 8 people lol.

[Kutchek]

Yeah, this is pissing me off quite a bit as well...

 

I bought the Digital Deluxe version of the game on 31/8 and saw recently that they have released the GotY version with all the DLC's for just a tenner more than the, at the time, best version available....

 

Now, if I want all the DLC's I have to pay almost another 50 euro, which is more than I paid for the game in the first place.....

 

This, I feel, is bloody ridiculous.....EA needs to release a DLC pack for those of us that bought earlier versions as it feels like a kick in the 'nads for buying games within the first year of release :-/

[AlanC9]

But wouldn't that sale just be the same kick in the 'nads for people who already bought the DLCs?

[MonkeyLungs]

I bought the deluxe edition on release day. Then purchased each DLC as they came out. I'm just now playing them, also started a new playthrough to go after the trials. I don't feel bad at all supporting this team, DA:I is great. I am happy that new players can jump in have all the DLC and hope many new fans are created. I always know with big games I CAN wait for a later release and get a better deal with all DLC's and great patches but I sometimes CHOOSE to just buy the game upfront because I want to play right away.

 

DA:I is awesome anyway ... heck I have the deluxe edition on Xbox 360 and I don't even play that version (play on PS4) just because I wanted a complete Bioware collection for 360.If my PC could run games I would buy all Bioware games for PC as well. Been a fan since ever since.

[London]

But wouldn't that sale just be the same kick in the 'nads for people who already bought the DLCs?

Maybe to some people, but it's not the same thing as not having the DLC and it appearing so expensive compared to the value of the GOTY pack.

For example I don't care that I spent $70 on the base game and $15 on Tresspasser, as at the time of purchase this was a fair market value. The perceived fair market value has dropped, and the price has also dropped, but only for those who still need to buy everything. So I am a little unhappy I can't get the missing DLC for less than $40 when I already spent $85. (I am beginning to care less - but I was only half interested in the DLC I waited on to begin with.)

Now I do want to kick myself when I buy something new, open it / use the download codes, and then it goes on sale two weeks later. But it doesn't make me feel resentful - only that I had bad luck with timing my purchase.

All said and done - I am sure I will pre-order the special edition of ME-A since I'm not going to miss out on a good game over DAI DLC prices. So it's not like EA lost a customer here, only a few dollars from lost DLC sales.

[GithCheater]

Yeah, this is pissing me off quite a bit as well...

 

I bought the Digital Deluxe version of the game on 31/8 and saw recently that they have released the GotY version with all the DLC's for just a tenner more than the, at the time, best version available....

 

Now, if I want all the DLC's I have to pay almost another 50 euro, which is more than I paid for the game in the first place.....

 

This, I feel, is bloody ridiculous.....EA needs to release a DLC pack for those of us that bought earlier versions as it feels like a kick in the 'nads for buying games within the first year of release :-/

Complain at this link:

 

http://help.ea.com/en/contact-us/new/

 

I play on PC and I complained politely and got a 15% discount at Origin.

 

I got on the website and I selected, DAI, PC, Game information - News, and got in EA Chat in about 5 to 10 minutes.

 

This was my "Chat":

 

you Oct 22, 2015 10:10:01 PM

Why does DAI Deluxe Upgrade plus all DLC cost $65 - $5 more than Goty?

 

you Oct 22, 2015 10:10:01 PM

I feel I am not appreciated as an existing customer who bought DAI at launch when a new customer can get the whole game for less than I can buy the extra content.

 

Abhishek Oct 22, 2015 10:10:01 PM

Hi there. I apologize for this. But I'm very sorry in this case I'm not being able to help you. But I'll be forwarding your Feedback regarding this to my supervisor surely so that we will able to forward this feedback of yours to our marketing teams.

 

Abhishek Oct 22, 2015 10:10:01 PM

Also I would like to provide you a 15% discount coupon code for our Origin store.

[In Exile]

As hard as this is to believe, you can alienate one part of your fan base by neglecting them while targeting another.

But if something like the timing of a discount will alienate part of your fanbase, they're likely fickle enough that any number of decisions could lead to their support being lost. So then how much is it worth it to the company to continue stepping on eggshells.

[London]

But the problem is not "timing of a discount." It's offering a discount to a select audience and not others who are similarly situated in that none of them yet own the DLC.

Edit: point still taken though. At some point even the GOTY will depreciate to the point where it will only cost $20 for everything making this eventually entirely moot. at the same time it wouldn't take much effort to lower each main DLC to $10 though either - I'm sure they would pick up a few more sales that would offset people like me who won't buy them at all, but gain good will in the process for a net gain.