You know, there is absolutely no shortage of people, including many professional writers, ready and waiting to squeal in gleeful delight over how people saying just the things you're saying now are childish and immature, unable to appreciate a 'real' story, and have to hide away in silly fantasies because they can't bare to to face the brutal reality of the 'real world.' You've heard people say things like this, I'm sure?
Do you understand that saying sort of thing plays right into that? You're handing them evidence on a silver platter.
Drama is the core of fiction. An immensely important and good thing. Stories need it.
You can count me as someone who reads fiction to escape reality. I live in reality every day of the week, and I like to spend some of those hours in a book, a video game, a movie or a show. It makes me happy and it's mentally refreshing to take my mind someplace else. I'm not sure anyone here is saying they don't want to see death and drama in their fiction. I love Game of Thrones, so you can count me out as someone who just wants to see happiness and rainbows.
Mass Effect was kind of a special case though. To spend 5 years emotionally invested in that game, only for it to end the way it did was one of the more disappointing experiences of my life. Anyone who wants to say "Oh it's just a video game get over it" is an idiot. Anything that evokes a great amount of joy from you shouldn't be brushed off as something minor or childish. Obviously there are worse things that can happen to me, but the sadness and anger I felt back in March 2012 was very real.
And yea, Shepard dying no matter what you did sucked. I wanted to live. I wanted to have that semi-happy ending where despite all the horrible things that have happened, I made it by the skin of my teeth and had the reward to continuing living on with my friends. That's what I worked hard for, and I didn't get it. Now granted there are bigger problems with the ending. I don't want to come off as a guy who just wants a happy ending. I've read plenty of stories that have had sad endings that I love. One of my favorite movies is the Green Mile.
I've always believe that execution is everything. If Shepard died in every ending, that would still suck, but I honestly wouldn't have minded it nearly as much if the ending was beautifully written and had a lot of care and attention put into it. But it wasn't. And so all the fundamental and illogical problems just took the "You Die No Matter What" problem, and just cranks it up.